Flawless guest service is the foundation of every 5-star hotel in Toyo. From the minute you step through the door, staff cater to your every whim, whether recommending activities and tours or providing a turn-down service. Also, hotels must feature top-rate conveniences to be considered for a 5-star rating. These can include deluxe baths, on-site spa facilities, swimming pools, fine dining kitchens and knowledgeable concierge.