Charlotte Abbott Park Hotels

"We loved our stay at AC. The room was clean. We stayed during a snow storm so things were not quite business as usual but the staff held it down and did an exceptional job taking care of their guests. "

"Staff was great, gym "

"We were stuck overnight in Charlotte unexpectedly given the canceled flights due to weather. We booked three rooms, knowing we would not find a flight until the next day. Our luggage was lost and we literally had only the clothes on our backs and a few other items. We had already been traveling for almost 24 hours. The front desk person (Keisha?) was AMAZING. She sympathized with our situation. Knowing we were exhausted, needing a drink, then bed, she noted two bars were open at the hotel and we had our three rooms adjacent in no time. After having some wine, I asked if there was a pantry, sundry shop, or nearby convenience store to get toiletries. It was below freezing and coming from the Bahamas, no warm clothes. She asked me to wait back in the bar. She arrived a bit later with a medium sized bag, full of essential toiletries for the seven of us. We were so thankful. All staff was amazing, including bar and valet staff. We would have liked to explore more but getting home was our first priority. Great job making all of us feel relaxed and welcomed. Thank you"

"The front desk staff was courteous! The room was nice, fresh water and late night bar was fantastic!"

"The room was perfect "

"It was clean and had everything we needed"

"Great room great view i will definitely return to this property "

"Security was excellent you can only go on the floor you staying on. Getting off the elevator onto your floor it's an art museum."

"After the horrendous ordeal of dealing with American Airlines flight cancelled, sleeping in the pit of hell (Miami Airport), the stay at this hotel was a welcomed reprieve!! The staff was amazing. Stephanie was exceptional!! She welcomed us listened, provided us guidance and fair to say peace. We are so appreciative of our experience at the Sheraton and would recommend staying here."