Hotel Elcano Acapulco

Property class: 3.5

Choose dates to view prices

Near Diana the Huntress, Hotel Elcano Acapulco provides a poolside bar, shopping on-site and a hair salon. With a beachfront location, free beach cabanas and sunloungers, this hotel is the perfect place to soak up some sun. The on-site restaurant, Bambuco, offers breakfast, lunch, dinner and al fresco dining. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Studio, 1 King Bed

A hotel room with a bed, a desk, a chair, a table with flowers, a ceiling fan, a view of the sea, and a balcony with curtains.

Studio, 1 King Bed

7.8 out of 10
Good
(20 reviews)
  • Ocean view
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a balcony with a view of the sea, a desk, and a television.

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(20 reviews)
  • Ocean view
  • 377 sq ft
  • Sleeps 3
  • 2 Queen Beds
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About the area

Located on the beach, Hotel Elcano Acapulco is in Costera Acapulco, a neighbourhood in Acapulco. Diana the Huntress and La Quebrada Cliffs are notable landmarks, and the area's natural beauty can be seen at Papagayo Beach. Travelling with kids? Consider Casa de la Cultura, or check out an event or a game at Acapulco Convention Center. Take the opportunity to explore the area for water adventures such as surfing/body boarding and other activities like golfing. Visit our Acapulco travel guide
Map
Av del parque y las palmas S/N, Acapulco, GRO, 39690

What's nearby

  • A beach with a city skyline in the background, a boat on the water, and people walking along the shore.
    Icacos Beach
    5 min walk - 0.5 km
  • A silhouette of a statue of a figure with a bow and arrow in front of a sunset, with a bridge in the background.
    Diana the Huntress
    9 min drive - 2.3 km
  • Acapulco Golf Club
    1 min walk - 0.1 km
  • Acapulco Convention Center
    10 min walk - 0.9 km
  • El Rollo Acapulco
    12 min walk - 1.0 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    29 min drive

Restaurants

  • Starbucks
    6 min walk
  • La Mansión
    3 min walk
  • El Jaguar
    2 min walk
  • Forza Italia
    5 min walk
  • Restaurante Bugambilias
    7 min walk

About this property

Hotel Elcano Acapulco

  • Family-friendly hotel near Diana the Huntress
  • Take advantage of a poolside bar, shopping on-site and a hair salon at Hotel Elcano Acapulco. This hotel is a great place to bask in the sun with a beachfront location, free beach cabanas and sunloungers. The on-site restaurant, Bambuco, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • Other perks include:
    • An outdoor pool and a children's pool, along with sunloungers
    • Free self-parking
    • Buffet breakfast (surcharge), babysitting (surcharge) and a porter/bellboy
    • A front desk safe, luggage storage and a 24-hour front desk
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 180 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with shower/bath combinations and hairdryers
    • 25-inch TVs with premium channels
    • Free infant beds, ceiling fans and daily housekeeping

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Frequently asked questions

Does Hotel Elcano Acapulco have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Elcano Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Elcano Acapulco?

Self-parking is free at this property.

What time is check-in at Hotel Elcano Acapulco?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Elcano Acapulco?

Checkout is at noon.

Where is Hotel Elcano Acapulco located?

Nestled on the beach, this Costera Acapulco hotel is within 1 mi (2 km) of Acapulco Golf Club and Diana the Huntress. Icacos Beach and Acapulco Convention Center are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Elcano Acapulco Reviews

8.2

Very good

8.6

Cleanliness

8.6

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 392 out of 1000 reviews
Rating 8 - Good. 374 out of 1000 reviews
Rating 6 - Okay. 149 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is really clean, peaceful , Family ambiance, affordable and Even the studio size room is quite enough for a couple I totally recommend this Hotel for Everyone who wants to have an awesome time in Acapulco
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast elevators, great buffet breakfast, great location, fast service when notifying a problem
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything is very good, staff are very friendly,just the shower head in the bathtub and the faucet in the sink wasn't working properly.
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Liked: Staff & service
Older hotel . Did not want to give upgrade room at hotel even though i am platinum member. First two nights had a small studio that ac did not work. Was finally given different room that functioned little better but was bigger room so i was happy. Knew the area so big plus used public transportation most days. Oxxos everywhere so never far from morning coffee or lunch on the beach beer run. Walk towards beach in back of Hotel Copacabana. Rent a table n chairs there more people then at Elcano. 150 to 200 pesos all day . Must try fried potatoe tacos with salsa … shrimp on stick hit or miss . Close to oxxo for chips n beer everyone has Bluetooth speaker so all kinds of music. Hope this helped … first time at this hotel not sure if I would return. Staff great hotel old!!
Pic in front of hotel..
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a Great visit will be coming back
Stayed 9 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The great location and service were excellent.
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed a few times at this hotel because it's clean,beds are comfortable every employee is very friendly and polite.
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Lovely hotel. Wonderful views
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

HOTEL EL CANO

beautiful property, great service
Stayed 7 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
i liked the space of the rooms and the view from the balcony.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very friendly staff, clean and the food was delicious. Service can improve a little bit around the pool by suggesting drinks and appetizers but that’s it. Great experience!!
Stayed 5 nights in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel needs to be updated. Staff was excellent in restaurants, poolside and housekeeping.
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

9 days vacations

A really great place to stay, and enjoy a wonderful vacations. Very clean, All the employees are friendly very good costumer attention. I recommend this hotel 100%. And definitely my next time in Acapulco I am going back with them.
From my room
Amazing view
From the bar a delicious mojitoa
A night view of the bahía, from my room
Stayed 9 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vintage uniqueness of the property and the people
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice with great views but was in need of a fresh painting
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like ubication
Stayed 9 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
VERY GOOD
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location it’s a plus the property it’s in very bad conditions, elevators not morning , bathrooms in very bath conditions areas with out paint no Tv on the bar horrible
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Air conditioners need to be updated and bathrooms very out dayed
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Ok
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Sorry to say I dont think I will ever go back to that hotel. The price -value is terrible... Poor amenities, no customer service, the bed.. Ouful. Room service prices way high... No. No it was incredible.
Stayed 4 nights in Nov 2022
Verified review

6/10 Okay

Liked: Cleanliness
A/c weak. No pen and paper in room. No menu in room. Menu on TV but hard to access. Key card didn’t work. Great view. Expensive for what you get
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Location is close to sre. Good view. Ice is free. Food and drink is outrageously expensive. Boring location. I reserved a taxi for 4 am to take us to the airport because our flight was at 6:15 am and taxi never showed up. Room is super old and aircon leaked 2 liters of water one night. Room service for cleaning is unprofessional. They knock once and barge right in. Staff is friendly. Everyone acknowledges you. Elevator is on the edge of breaking down. Coffee good. Too many negatives.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, solo considero muy elevado el precio en alimentos y bebidas
Stayed 2 nights in Oct 2023