Acapulco hotels in Ensenada

"Mi experiencia en el supueto HOTEL ROSE ENSENADA fue muy mala. Al llegar, me di cuenta de que no es un hotel como lo anuncian, sino un motel, y la zona es muy insegura y en malas condiciones. Intenté hablar con el personal para resolver la situación, pero no mostraron ninguna disposición a ayudar. Se negaron a hacer un reembolso y, en lugar de eso, querían cobrarme más dinero por cambiarme de habitación. Además, viajaba por motivos médicos para una operación, y necesitaba una habitación en el primer piso. Sin embargo, las únicas disponibles estaban en el segundo piso, lo cual no era viable para mí por mi condición. EL MOTEL NO CUENTA CON ELEVADOR Definitivamente no recomiendo este lugar. La publicidad es engañosa, el servicio al cliente es deficiente y no tienen consideración por situaciones médicas. Además expedía no se hizo responsable de el reembolso a pesar que había pagado el seguro de viaje"

"friendly staff they know English if you have a 2500 pickup parking is a bit tight but you can still fit in"

"Beautiful hotel. Needs to fix the parking lot and terrible room service. "

"Great service over all"

"Clean room Marriott never disappoints. The breakfast was okay more variety Would be nice but okay for the price."

"The front desk guy responded to me in English whenever I would speak to him in Spanish. Mind you, I have a degree in Spanish. I thought that was rude. The bed had a stain on it that was still wet when we checked in. Which ended up not being a big deal, but it was gross to look at. The pool is REALLY loud. If you don’t have a time where you cut off people playing music, you need to implement one. 9pm is too late for mariachi music at full blast. We had just driven 6.5 hrs to get there and just wanted to sleep. Overall, good hotel. I’d probably stay there again but the staff could be a little nicer. That said, the housekeepers were all very nice. The front desk and restaurant staff were just weird and gave weird vibes. For example, the restaurant girls would stare at us the whole time we were eating. The location was pretty perfect. Just over half a mile to the spot where all the restaurants and tourist stuff was. And only 30-35 min from VDG, which was a beautiful drive."

"From the minute we walked in we were impressed. The hotel is beautiful and definitely has that wow factor. The service was impeccable and everyone of the staff made us feel so welcomed. The breakfast buffet was INSANE. It had everything you would ever want. The pool was great, the rooms were very clean, and the beds were so comfy. I am definitely coming back soon. I can't say enough great things about this hotel. The only complaint would be that our sliding patio door would not lock."

"Excelente service"

"N/A"