The manager Kimberly and the staff were very understanding about the issue that my wife and I with our room . They expressed great concerns and did everything they can to make us feel that they cared !
Kimberly went above and beyond , she called the very next morning after our scheduled check out spoke with me in a concerned and caring matter assuring me and assured that she will following up and that if there was any problem with my refund with my Expedia to call her . There was no need because Expedia did a good job of solving the problem after they contacted her while they put me on hold .
Jeffery at Expedia was very helpful and made sure that the matter was resolved ,
My wife and I travel often and we do understand that sometimes things do happen but as always the reflection of how the problem is resolved and the extent the staff and persons involved go about it is what really matter . Thank you Kimberly at Holiday inn Express Adrian and to all your staff who were wonderful and kind . Also thank you to Jeffery at Expedia @ Expedia for the extra effort in helping get the transaction done up to my satisfaction .
Elie
2025 年 5 月入住 3 晚
2/10 糟糕
Dominic
与家人出行
2025 年 5 月 7 日
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
.
Dominic
2025 年 5 月入住 2 晚
8/10 还可以
Catherine
2025 年 5 月 4 日
Catherine
2025 年 5 月入住 1 晚
10/10 超赞
Yvette
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Definitely became my favorite Adrian hotel. Will be here again the next time I'm visiting my Adrian College student.
Yvette
2025 年 4 月入住 1 晚
8/10 还可以
Nancy
与家人出行
2025 年 4 月 14 日
满意:清洁度、服务设施、住宿条件和设施
I did not like having to wait about 10 minutes for someone to come check us in.
Nancy
2025 年 4 月入住 1 晚
10/10 超赞
Darcey
商务旅客
2025 年 3 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Darcey
2025 年 3 月入住 1 晚
2/10 糟糕
Mac
2025 年 3 月 22 日
Mac
2025 年 3 月入住 1 晚
10/10 超赞
Tina
与家人出行
2025 年 3 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
This property was clean, has a friendly staff and offered a delicious breakfast.
Tina
2025 年 3 月入住 1 晚
10/10 超赞
Taylor
2025 年 3 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Staff was amazing I really enjoyed the pool !
Taylor
2025 年 3 月入住 2 晚
10/10 超赞
Dave
与家人出行
2025 年 2 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
Location was great. Easy drive to the college and plenty of restaurants around. Pet friendly
Dave
2025 年 2 月入住 2 晚
8/10 还可以
Stephanie
2025 年 2 月 21 日
满意:员工和服务、住宿条件和设施、客房舒适度
Stephanie
2025 年 2 月入住 1 晚
6/10 一般
FLORINA
与家人出行
2025 年 2 月 17 日
Booked a king room ,got a double
FLORINA
2025 年 2 月入住 1 晚
6/10 一般
Jacob
商务旅客
2025 年 2 月 9 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Bathroom
Shower wouldn’t drain
Jacob
2025 年 2 月入住 1 晚
6/10 一般
Milton
2025 年 1 月 18 日
Milton
2024 年 11 月入住 1 晚
6/10 一般
Cheryl D.
2025 年 1 月 7 日
Cheryl D.
2024 年 12 月入住 2 晚
6/10 一般
Jodi
与家人出行
2024 年 12 月 30 日
满意:客房舒适度,员工和服务
不满意:清洁度
Not as nice as year before.
Staff were very friendly and accommodating. Counters, table, and front of fridge were dirty, and bathroom still had cleaning spray left on mirror, counter top, and toilet when we checked in. No coffee or tea left in room for keurig. We killed multiple stink bugs and lady bugs in room during stay, needs treated for bugs. Door would not latch properly. The table in the suite is now a folding buffet table with metal legs, not a nice wood table as pictured. The hotel has gone downhill for a Holiday Inn.
Jodi
2024 年 12 月入住 6 晚
6/10 一般
Natalie
2024 年 12 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All good
Natalie
2024 年 12 月入住 1 晚
6/10 一般
Gayleen
与配偶出行
2024 年 12 月 9 日
满意:员工和服务
不满意:清洁度
Bathroom shower had many black short hair in it. Very gross. Had to rinse shower before use.
Great Bathroom products bit really need a shower rug. Had to use a hand towel as rug.