Agadir Agadir Oufella Kasbah Hotels

"The property is very tired and run down. We booked a twin room and confirmed by email . When we arrived they were making it sound difficult to change. So they said have a drink while we sort it. We were then told there are no drinks until next Monday as Jews were booked in. And our room was between two of the hotel night clubs. That was it we checked out."

"The hotel is quite dated. The room was fine, although I had contacted the hotel prior to arrival asking for a cot to be provided. When we arrived there was no cot, they didn’t bring it until gone 10pm which was so late as the baby couldn’t go to sleep until it arrived. They also only provided 2 towels for the 4 of us so we had to ask for that too. Our balcony was huge but it was shared between 3 rooms and so people would just walk past our room so not much privacy. The pool was freezing cold so couldn’t really use it. The gym was really rubbish and shut for a lot of the day. The sauna you had to pay extra for and was only open certain times and my husband got asked to leave because it was women’s session even though no one was in there. The hammam I had was really nice, but the staff didn’t speak English so I had no idea what to do or what was going on. I have had hamman in the past where you can get a massage with it too but they didn’t seem to want to do that, really weird. The kids club, which was mostly the reason why we picked this hotel was rubbish. We went one day and the staff left so we were unable to leave our child there. The next day it was shut and then the last day it was open but no one in there. When I went to seek them out they said they weren’t going in the kids club but would be playing football which my daughter wouldn’t want. It was really rubbish. They should have a timetable like other places and stick to it. The hotel had a good location"

"Really amazing clean resort. "

"The reception area is lovely but the room was tired and the standard of decoration wasn’t great however we only really use the room for a place to sleep. We had a room facing the sea which also faced the main road, we found it to be quite noisy with cars beeping their horns at 3am and people arguing outside. The gym is almost the worst we have used in a hotel. The pool area was nice and the cocktails delicious. Be aware of a trick we found in the hotel bar and other places in Morocco where they say they can’t give you change and ask to keep it. The Padel courts on site were good, you have to pay extra for these. The breakfast was really nice but 2 of the days there was no clean cups or glasses. The person cooking the pancakes kept handling the food then picking her phone up in between which isn’t very hygienic. There are signs saying you can’t take your own food and drink in, we did see people carrying in some bottles water without being challenged. Overall for the price it was acceptable."

"The room was impeccably clean, the staff were AMAZING, bed was very comfortable. The only thing is there was occasionally a sewage smell coming through the bathroom and it was very difficult to be ok with this. But it didn’t really matter than that it really "

"We throughly enjoyed our stay and communication with the host. Kitchen had enough equipment to get by. Would have like liked a kettle @ large mugs only. The apartment is great for families and convenience for getting around. "