池畔酒吧

关于塔赫阿哥拉会议中心酒店的点评

5 out of 5
塔赫阿哥拉会议中心酒店
Taj East Gate Road, Agra, Uttar Pradesh

点评

8.6

超赞

10 分 - 超赞。480 条好评,共有 938 条点评" "
8 分 - 还可以。290 条好评,共有 938 条点评" "
6 分 - 一般。88 条好评,共有 938 条点评" "
4 分 - 很差。48 条好评,共有 938 条点评" "
2 分 - 糟糕。32 条好评,共有 938 条点评" "

9.0/10

清洁度

8.6/10

员工和服务

8.6/10

服务设施

8.6/10

住宿条件和设施

8.8/10

环保

点评

6/10 一般

Somasundaram

2023 年 12 月入住 1 晚
Rajesh Chakraborty 于 2024年01月9日 的回复
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
五星級水準
房間很舒適,有五星級水準
2018 年 9 月入住 2 晚
General Manager 于 2018年09月27日 的回复
Dear Valued Guest Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feed back has been shared with our entire team. We look forward to serving you once again on your next visit. Regards, Rajat Tuli

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
走路約20-30即可到泰姬瑪哈 房間舒適,餐點好吃,員工親切 歐美客居多
Rajat 于 2017年02月27日 的回复
尊敬的客人: 很高兴能留在最近的阿格拉的雷迪森蓝光。感谢您抽时间在Expedia上查看我们。 团队很高兴看到你的梦幻般的反馈,我相信这将激励他们进一步提供高水平的客户满意度。感谢您的出色的审查。 这将是我们的明天特权为您服务未来。 问候, Rajat Tuli

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Hotel
Great location, near Taj Mahal, and good quality service.
General Manager 于 2017年01月7日 的回复
Dear Valued Guest, It was a pleasure to have you stay at The Radisson Blu, Agra recently. Thank you for taking the time to review us on Hotels.com The team is excited looking at your fantastic feedback and I am sure this will motivate them further to deliver high levels of guest satisfaction. Thank you for your excellent review. It will be our distinct privilege to serve you in the future. Regards, Rajat Tuli

10/10 超赞

JUNGSHENG,Taiwan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing Paradise!!!~
it's my best hotel experience,very clean & relax,breakfat very more choice & yummy,friendly service,I miss there,lol

8/10 还可以

Hsienchung,Taiwan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice experience to stay at this hotel.

8/10 还可以

hok leung ghia,香港

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
可信任酒店
位置,食物,非常好。 員工友善。

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
设施很新,服务良好,餐厅味道不错
位置适中,距离泰姬陵东门步行距离,很安静。房间很大很舒服,服务周到,大部分服务人员态度良好训练有素。早餐选择丰富。

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect hotel in agra
Good location ,clean rooms,nice staffs. It's convenient to taj mahal by foot.

10/10 超赞

fengjie,beijing

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
值得推荐
酒店位置非常好 距离泰姬陵东门步行可到非常方便 酒店设施很不错 房间舒适 员工态度好 早餐一般 总体而言值得推荐

10/10 超赞

bmZheng

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

邱懷萲

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
超棒!
值得再去的飯店

6/10 一般

Carol Chau

满意:清洁度、住宿条件和设施、客房舒适度

10/10 超赞

Chetan

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good location, rooms.
2024 年 4 月入住 1 晚

10/10 超赞

Mari

满意:清洁度、员工和服务、住宿条件和设施
Enjoyed staying at your hotel and it is very near to Taj Mahal
2024 年 4 月入住 1 晚
Rajesh Chakraborty 于 2024年05月2日 的回复
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 超赞

Ricky Stephano,Rijswijk

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very kind emplyees.
2024 年 4 月入住 1 晚
Rajesh Chakraborty 于 2024年04月29日 的回复
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 超赞

Chandan,Bellerose

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
When we checked into this Taj hotel we did not receive a clean room. I expressed this to the staff at breakfast and they went above and beyond to the point that they gave me an upgraded different room. I was appreciative of this gesture and it made us feel very welcome. Breakfast at this hotel is excellent - it is a must to include in your booking. Thank you Yogesh and Mayank for turning our experience around.
2024 年 2 月入住 2 晚
Rajesh Chakraborty 于 2024年04月26日 的回复
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 超赞

Deepak

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Rajesh Chakraborty 于 2024年04月15日 的回复
Dear Deepak, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 超赞

Navin

满意:清洁度、员工和服务、住宿条件和设施
Wish I could have stayed longer. Property is very nice.
2024 年 3 月入住 1 晚
Tamal Chatterjee 于 2024年03月31日 的回复
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 超赞

Sady

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Definitely recommend this hotel , about a good 10 min walk to the taj and very well worth it. Great pool as well .
2024 年 3 月入住 1 晚
Rajesh Chakraborty 于 2024年03月25日 的回复
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

6/10 一般

Jaswant

满意:清洁度
The fact that i wasnt alowd to take my Bose speaker into my room to listen to my music. I would not book this hotel again. They should have that on there website that you are not allowed to bring the speaker to the room. also thay want you to pay for room service everytime you ordered anything cannot charge it to the room.
2024 年 3 月入住 1 晚
Rajesh Chakraborty 于 2024年03月21日 的回复
Dear Mr. Singh, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We sincerely regret the inconvenience due to the refusal of room posting request of incidentals. We shall improve on this to ensure no future lapses. I wish to inform you that speakers are not allowed in the rooms as per the Hotel Policy. May I request you to consider the recent experience as an aberration and not true reflection of our products and services. We look forward to an early opportunity to be of service again, and I am confident that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Please do let me know of any assistance that I may be of.With best wishes and regards,

10/10 超赞

michelle

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
Rajesh Chakraborty 于 2024年03月23日 的回复
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 超赞

Alberto

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had the most amazing time, the property is beautiful and staff are warm and welcoming. The food was awesome and the room was really nice and clean. Will come back.
2024 年 3 月入住 1 晚
Rajesh Chakraborty 于 2024年03月8日 的回复
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The areas of improvement highlighted will be addressed from both process and people aspect to ensure seamless experience. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future.With best wishes and regards,

10/10 超赞

OFELIA,STATEN ISLAND

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Excellent place to stay 5 mind or less to see Taj Mahal but the neighborhood isn't that great
2024 年 2 月入住 1 晚
Rajesh Chakraborty 于 2024年02月25日 的回复
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 超赞

Joseph

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Rajesh Chakraborty 于 2024年02月28日 的回复
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

6/10 一般

Suresh

与配偶出行
满意:服务设施,员工和服务
Ground floor ambience is spacious and welcoming. They surprised us with white chocolate version of Taj Mahal replica. Gym is spacious and nice. Several restaurant options. On the cons side, floor hallway carpets were dirty and need professional cleaning. Room carpet area was dirty and needs cleaning as well. Shower drain was clogged. Overall, the Taj at Agra came across as a 3-star for its cleanliness and dated bathrooms.
2024 年 2 月入住 1 晚
Rajesh Chakraborty 于 2024年02月24日 的回复
Dear M, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 超赞

Narinder

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Proximity to Taj Mahal,very safe , clean and quality restaurant
2024 年 2 月入住 1 晚
Rajesh Chakraborty 于 2024年02月14日 的回复
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,Rajesh Chakraborty General Manager

6/10 一般

Jane

与家人出行, 团体旅客
满意:清洁度、服务设施、住宿条件和设施
Took one hour to check in. Carpet inside the room is stained . Towels are wear and tear
2024 年 2 月入住 1 晚
Rajesh Chakraborty 于 2024年02月14日 的回复
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

8/10 还可以

??

满意:清洁度、员工和服务、住宿条件和设施
깨끗하고 친절한 직원들. 조식은 종류가 많지 않고 비추
2024 年 2 月入住 1 晚
Rajesh Chakraborty 于 2024年02月11日 的回复
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

8/10 还可以

Franchine

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall, a nice facility. Unfortunately the area around is not spectacular. If I ever find myself in the location again, I would not mind staying at the Taj Hotel & Convention Centre
2024 年 1 月入住 2 晚
Rajesh Chakraborty 于 2024年02月3日 的回复
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 超赞

Vikrant

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Rajesh Chakraborty 于 2024年02月2日 的回复
Dear Vikrant, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

6/10 一般

Julie

与家人出行
满意:服务设施,员工和服务
不满意:住宿条件和设施
This property should not be rated five star….3 /4 at best. We checked out early due to this.
2024 年 1 月入住 3 晚
Rajesh Chakraborty 于 2024年02月2日 的回复
Dear Ms. Zaveral,Thank you for taking the time out to share your valuable feedback in regards to your recent stay at Taj Hotel & Convention Centre, Agra. We believe that great relationships with our guests are based on the objective feedback that we receive, and our constant effort to meet and exceed their expectations based on the same. Please accept our sincere apologies for the not so good experience you had during your recent stay. Let me assure you that we will strengthen our processes to overcome these gaps.May I request you to consider the recent experience as an aberration and not true reflection of our products and services. We look forward to an early opportunity to be of service again, and I am confident that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Warm regards

10/10 超赞

andrepierre

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚
Rajesh Chakraborty 于 2024年01月28日 的回复
Dear Guest,Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. We do appreciate you taking time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services, and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 超赞

Sam

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent in every area. Highly recommend this hotel to any one who is trying to visit Agra and see Taj Mahal.
2024 年 1 月入住 1 晚
Rajesh Chakraborty 于 2024年01月28日 的回复
Dear Sam,Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. We do appreciate you taking time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services, and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 超赞

Frederic

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚
Rajesh Chakraborty 于 2024年01月24日 的回复
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

2/10 糟糕

zafir

不满意:清洁度、员工和服务、住宿条件和设施
Terrible
2023 年 12 月入住 2 晚
Rajesh Chakraborty 于 2024年01月24日 的回复
Dear Mr. Uddin, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The areas of improvement highlighted will be worked upon from both product and people aspect to ensure seamless experience in future. May I request you to consider the recent experience as an aberration and not true reflection of our products and services. We look forward to an early opportunity to be of service again, and I am confident that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Please do let me know of any assistance that I may be of.With best wishes and regards,

10/10 超赞

Katharine Lear

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel with a very friendly, talented and professional staff. The rooms were extremely comfortable and the food and variety of dining areas were excellent! Simply the best!
Rajesh Chakraborty 于 2024年01月11日 的回复
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 超赞

Manalisha

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beds could be improved. Bathroom is very small
2023 年 12 月入住 2 晚
Rajesh Chakraborty 于 2024年01月9日 的回复
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

6/10 一般

Sunaina

与家人出行
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
The staff was extremely courteous and helpful. The main lobby was clean and exquisite. Check in took about 45 minutes. Our room smelled musty and after waking up in the morning, we found our bedding, hair and clothes to be moist. There was water (condensation) dripping from the inside of the windows and room’s walls. There was clearly an issue with the air system in the room.
2023 年 12 月入住 1 晚
Rajesh Chakraborty 于 2023年12月29日 的回复
Dear Sunaina, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The areas of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 超赞

Roy

满意:清洁度、员工和服务、住宿条件和设施
great
2023 年 12 月入住 1 晚
Rajesh Chakraborty 于 2023年12月30日 的回复
Dear Mr. Roy, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 超赞

Shubham

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Rajesh Chakraborty 于 2023年12月29日 的回复
Dear Shubham, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 超赞

Kalpesh

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent place to stay. Breakfast was included and it was very good. Very good staff and service.
2023 年 12 月入住 1 晚
Rajesh Chakraborty 于 2023年12月29日 的回复
Dear Kalpesh, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 超赞

Sanjib,Rochester

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Infinity pool at the top, programs by Subroto, morning buffet breakfast, lounge area and overall behavior and friendliness of all the employees were brilliant! didnt like- playroom area, few stuffs were outdated and while we were checking in we had to wait for over 15mins before someone entertained us.
2023 年 12 月入住 3 晚
Rajesh Chakraborty 于 2023年12月24日 的回复
Dear Mr. Sanjib, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 超赞

Payal

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
We stayed for just 1 night but the hospitality was great! We were upgraded to a suite with lounge access which we loved. Everyone was very helpful. The decor and up keep of the place were impressive
2023 年 12 月入住 1 晚
Rajesh Chakraborty 于 2023年12月24日 的回复
Dear Ms. Payal, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 超赞

Sharmila

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Rajesh Chakraborty 于 2023年12月22日 的回复
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

8/10 还可以

Anita

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Very good value for the money. Did not like how some staff (housekeeping, restaurant) urged us repeatedly to provide reviews of their service on travel site. We understand it’s important but it appeared quite aggressive. The housekeeping manager on our floor kept wanting to put additional toiletries that were neither wanted or needed while we were obviously busy with phone calls to family and recovering from the day’s activities.
2023 年 12 月入住 2 晚
Rajesh Chakraborty 于 2023年12月21日 的回复
Dear Ms. Pullani, Greetings from Taj Hotel & Convention Centre, Agra! Thank You for writing to us. We are deeply concerned to read your feedback. We at Taj epitomize and prioritize guest privacy and feedback and its very unfortunate that an unusual experience of this sort has been encountered. Please accept our sincere apologies in this regard. We will incorporate trainings with immediate effect to ensure seamless experiences in future. May I request you to consider the recent experience as an aberration and not true reflection of our services. We look forward to an early opportunity to be of service again, and I am confident that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.With best wishes and regards,

8/10 还可以

Christopher

与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
Overall the stay was nice, but I wouldnt spend too many nights here. If your planning to see the Taj Mahal and surrounding tourist attractions I would see those and try to leave after one or two nights.
2023 年 12 月入住 3 晚
Rajesh Chakraborty 于 2023年12月19日 的回复
Dear Mr. Christopher, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 超赞

Shivraj

2023 年 11 月入住 1 晚
Rajesh Chakraborty 于 2023年12月19日 的回复
Dear Mr. Shivraj, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 超赞

ALOK

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Rajesh Chakraborty 于 2023年12月19日 的回复
Dear Mr. Alok, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,