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"The reception staff were very helpful. The room was very clean and service staff clean and change bed sheets and towers every day. There is an option if one does not wish to have them changed to save the environment. It is next to two floors of restaurants and shopping g malls As the hotel is next to the railway station, we can hear the trains but not to a disturbing level. "

"Room is nice and big enough for my family. The hotel location is also very convenient. "

"Clean, spacious & comfortable bed and room. Good amenities. Very courteous staff."

"Clean and conveniently located "

"I really like the convenience and the location of the hotel. "

"Just had a back to back stay at a “5 stars” hotel in Shanghai and had to come back to praise about TOKYU Hotel. The service is great, and "

"ホスピタリティーが、とてもよい心地好く過ごせました。また利用したいです。ありがとうございました。"

"Clean room and staff"

"Great breakfast selection"