Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The house was perfect for our family. There are three large bedrooms upstairs in the main house, and two ‘side’ bedrooms on either side of the house with separate entrances (one with a queen bed and the other with two double beds). It is as the photos depict. We visited in mid August 2024.The air conditioning was functional and refreshing, the shared living space was comfortable, the pool and hot tub were well maintained, and the outdoor seating area was perfect for shade and views. The backyard beach is rocky at the shoreline (take water socks!) but the privacy (somewhat shared with neighbors) more than makes up for this minor inconvenience. The seaweed was easily manageable and the cleaning crews for the sargassum were excellent and thorough. The cherry on top were Anita and Chino. They attended to the house and its cleanliness as if it were their very own. Anita welcomed us into the home, cared for daily issues, and ensured that beach towels were refreshed, towels were restocked, and the pillows were perfect. It was like waking up to a new home every morning. Chino was likewise incredibly pleasant and hardworking keeping the pool full, the property maintained, and in a late evening instance of a kitchen mishap that we created - available to assist, with a smile. Lastly, the property manager Scott was professional, always available via phone (WhatsApp, phone), and ensured that we had the absolute best stay. He likewise greeted us in person and he addressed our concerns promptly and circled back to make sure the issues were resolved. It should also be mentioned that the pre-arrival communication was top notch - accurate directions / guidance, recommendations for car rental, grocery delivery, timing, etc.We would certainly return to Akumal simply to stay in the home again given our experience.