“When I arrived, I was informed that all rooms were sold out, and no alternative accommodation was offered. The only "favor" they extended was a refund for that night's stay, which left me with no choice but to sleep on the street.
The next day, when I returned, they insisted that I could only extend one night of my stay instead of refunding me for the night I had to spend outside. This was frustrating, as it seemed unreasonable to change my flight just because of their mistake with the hotel……
“When I arrived, I was informed that all rooms were sold out, and no alternative accommodation was offered. The only "favor" they extended was a refund for that night's stay, which left me with no choice but to sleep on the street.
The next day, when I returned, they insisted that I could only extend one night of my stay instead of refunding me for the night I had to spend outside. This was frustrating, as it seemed unreasonable to change my flight just because of their mistake with the hotel……
“The hotel is beautiful with stunning surroundings and overall I had a great experience. Staff were friendly and service was good. However, breakfast could be improved — there was no information on how to order items like eggs, or what drinks/coffee options were available, and staff didn’t ask if I had requests. It was also disappointing that no dining discount was offered for guests, and this wasn’t mentioned at check-in. I also had to wait about 30 –45 minutes for my room to be ready on……
“The hotel is beautiful with stunning surroundings and overall I had a great experience. Staff were friendly and service was good. However, breakfast could be improved — there was no information on how to order items like eggs, or what drinks/coffee options were available, and staff didn’t ask if I had requests. It was also disappointing that no dining discount was offered for guests, and this wasn’t mentioned at check-in. I also had to wait about 30–45 minutes for my room to be ready on……
“Excellent Customer service especially the parking staffs and the restaurant staffs. Nice view of my room , really relaxing and enjoyable in my stay .Breakfast have a lot of choices, even l was stay a week, but l still feel exciting every morning when l have breakfast. Highly recommend if you would like to have the relaxation trip in abu dhabi. ”
“Excellent Customer service especially the parking staffs and the restaurant staffs. Nice view of my room , really relaxing and enjoyable in my stay .Breakfast have a lot of choices, even l was stay a week, but l still feel exciting every morning when l have breakfast. Highly recommend if you would like to have the relaxation trip in abu dhabi. ”
“Lovely apartments, with a great range of pools to choose from. The complex is right next to a small Souk and supermarket, which made it really convenient for us. Location is beautiful, on a private beach opposite the mosque, but the taxi ride to the centre of Abu Dhabi is around AED80 each way.
Staff were very helpful and rooms were lovely. We stayed with our three children, aged 7, 12 and 14, and they loved the freedom to roam the complex and the general safety of Abu Dhabi.”
“Lovely apartments, with a great range of pools to choose from. The complex is right next to a small Souk and supermarket, which made it really convenient for us. Location is beautiful, on a private beach opposite the mosque, but the taxi ride to the centre of Abu Dhabi is around AED80 each way.
Staff were very helpful and rooms were lovely. We stayed with our three children, aged 7, 12 and 14, and they loved the freedom to roam the complex and the general safety of Abu Dhabi.”