「A luxurious hotel offering exceptional facilities and services. The suite is extraordinary, spacious, and well-equipped with breathtaking views. Magnificent pools, a delightful spa... and a very attentive staff.」
「I liked the location of the hotel. The rooms were neat and the bed was comfortable. Their rooms were spacious as well and bathrooms neat and clean. Staff awesome especially Hamid. He was very helpful and gave us tips to move around in town offering interesting places to visit and the timevat Abu Dhabi. Aside, him all the other staff were courteous and polite especially the cleaners of our rooms and the guys at the restaurant. The gym and yhe swimming pool area was awesom. My family, especially...
「Excellent Customer service especially the parking staffs and the restaurant staffs. Nice view of my room , really relaxing and enjoyable in my stay .Breakfast have a lot of choices, even l was stay a week, but l still feel exciting every morning when l have breakfast. Highly recommend if you would like to have the relaxation trip in abu dhabi. 」
「The people are amazing Raja on housekeeping Marc in the restaurant and all the staff are so happy and helpful all the time. If anything goes wrong they are there to help and fix it immediately. No request is too big or small 」
「1) After getting my key to step into the room, the room was still dirty and not yet clean.
2) At about 3:00 a.m. during my stay, the reception wrongly issued the room key to another party and entered my room.
This hotel was extremely poor service and very old. I will never visit it again!」
"We stayed 3D2N at the Sheraton. We arrived very late on the 1st night, got arranged to a room which we think might have been one of the worst rooms of this hotel. It was on 1st floor, facing the chimney of the G/F restaurant, next to the 1st floor public toilets. We could hear musics playing from the lobby. The reception got us another better room subsequently and it was much better. The sofa was a bit dirty, could still see hairs left behind. The shower water leaked through thr shower door, making the floor wet. Other than these issues, the room was okay. Pool was nice and had a private beach to it too. However, the ocean view was heavily blocked by a new high-rise building right in front of the hotel."
