Huntsville Alabama Welcome Center Hotels

"Nice place "

"Room was excellent house keeping was wonderful front desk was excellent. Was a nice 2 day stay "

"Great"

"Super clean and great location when traveling. Ray was so welcoming and accommodating when our family arrived to checkin late with young kids. The hotel is newer so everything was very clean. The complimentary breakfast was also well maintained and clean. Although we didn’t use the amenities, the pool, fire pit, etc. all looked very inviting! Highly recommend! "

"Staff wonderful, things need double checked after "cleaning" toilet still has put on it and kitchen sink dirty"

"Rooms were clean! You had to wash your towels and take out your own trash. Maid doesn’t come for 7 days and we were staying 5 days. This was not Told to us until day two of that night when asking for more towels. The ice maker didn’t work and the maintenance brought us a bag of ice and said he would come back. Never seen him again! It is a great place to stay but you are just like you home with washing towels, taking out trash and changing beds if you choose to! The parking was great and had utensils to cook with! "

"My wife and daughter stayed in a room that when taking a shower the water won’t drain. I the point that my daughter showered at her dorm and my wife had to do wipe off in the sink. Bought it to the attention of the front desk to have someone come and fix it or to move room. And she was told moving to another room would have the same problem without checking and he would place a work order for Monday. See that my wife flew in Wednesday and was leaving Saturday. So she had to deal with it the whole time!!! Unacceptable!!!!!"

"Room was nice. Pool was so so. It was a bit dirty and cloudy. Staff were very friendly and helpful. Breakfast was tasty and filling. "

"I was very disappointed with this hotel. My room had cobwebs in the corner and dust on the furniture. It appeared to not have been booked in a while. I reserved the room for three days but soon as I walked in I knew I wouldn’t be staying. I tried to cancel but the front desk said it was too late so I just took my loss and checked in another hotel. The following morning I went back to Red Roof to check out and they gave a printout which stated I was only charged for the one night. But when I returned home a few days later I saw that I was charged for all three nights! 😡 I called the front desk and they told me they can’t refund because I booked with a third party which I did but I didn’t pay and wasn’t charged until I actually checked in the hotel. The lady at the front desk was condescending and didn’t care about my complaints or care to issue a full or partial refund. I advise to avoid this hotel at all costs. I see why the price is so low. You pay for what you get!!! I thought I would be saving a few dollars and ended up paying for 3 nights at a hotel I didn’t use. Lesson learned. "