Hampton Inn & Suites Albany At Albany Mall offers a rural setting with a full breakfast to start your day. Enjoy an arcade, WiFi, and an outdoor pool. Nearby library and dry cleaning services add convenience. The staff is consistently praised for their helpful service.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Food and drink
Free full breakfast available daily 6:00 AM to 10:00 AM
A bar/lounge
Coffee and tea in common areas
Free manager's reception (select days)
Things to do
Arcade/game room
Gym
Library
Outdoor pool
Family friendly
Arcade/game room
Grocery/convenience store
In-room cot
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
24-hour business centre
840 square feet of conference space
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
5 floors
Built in 2013
Designated smoking areas
Fireplace in lobby
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Rainfall showerhead
Towels provided
Entertainment
39-inch flat-screen TV with cable channels
Pay films
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Free local calls
Iron/ironing board
Safe
Policies
Check-in
Contactless check-in and check-out are available
Express check-in available
Check-out
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
A pet fee will be charged
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Yes, cats and dogs are allowed at this property. A fee applies. Service animals are exempt from fees.
How much does it cost to stay at Hampton Inn & Suites Albany At Albany Mall?
As of 13 May 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Albany At Albany Mall on 26 May 2026 start from HK$1,058, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Self-parking is free at this property.
This hotel is situated in a rural location.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hampton Inn & Suites Albany At Albany Mall Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Excellent staff with a warm welcome from Lennis and Kayla, and we had a clean and comfy room! We missed breakfast due to a car issue but the front desk clerk was helpful with directions and helpful beyond the call of duty.
I like the design of the breakfast area. It was very inviting. The breakfast was delicious. The pillows were way too soft, they need to be upgraded to firm pillows. The hotel overall was very clean.
We stayed here when we evacuated our town due to a hurricane. We were very happy with our stay. The room was very clean and spacious. The staff was very friendly.
Location was superb, toilet was almost falling off, breakfast not very variable
Anthony
Stayed 3 nights in Jan 2024
Verified
6/10 Okay
Janet
9 Feb 2026
Room was clean and bed was comfortable. However other issues tainted our stay. Elevator buttons on our floor did not work. Had to call guest services to send us an elevator before we could descend. Often had to wait. Also, asked for bath linens for second day and was told by receptionist that they would be brought the next morning. None arrived. We called front desk and waited over 45 minutes to get fresh bath linens. We were almost late arriving at the wedding we had come into the area to attend. Our room phone did not work. So frustrating and unsafe.
#brunReview the property was completely renovated from my last stay in April 2025. The rooms were excellent revamped with new beds, fixtures, lights, furniture, carpet, wallpaper, and the bathrooms were redone. However, the issue was waiting over 25 minutes for the front desk to help me while she was on the phone during time. Personally I would have put the phone on hold to assist the person in front me which would have taken less than minute due to me having a reservation. Lastly I reserved my room through Expedia and paid and she charged me for the room again which was suppose to be only a security deposit for incidentals. Overall, clean hotel, the staff as a whole is awesome besides those mentioned hiccups. I would recommend staying there. #brunReview
Great and professional staff and service. Very polite and extremely helpful. Especially the front desk night African American woman and the morning shift young women.
Ricardo
Stayed 1 night in Dec 2023
Verified
6/10 Okay
William
14 Jul 2025
Disliked: Cleanliness
The breakfast was the highlight of the day. Most of the front desk personnel were great. The rooms cleanliness was marginal at best. Dirty carpet and bathroom needed cleaning. The first room given to me had plaster and baseboard loosely on the floor. I was offered another room. I promise you l will not bother your hotel chain in the future. Dr. Hogans
Our stay was one night so I didn't get to use or even see the swimming pool. With that said, The room and all we saw was clean and nice. The bed was comfortable, and we even got a noon checkout time. There was a slight problem where the bathroom sink was a little slow. We came across a manager in the hallway on our way to check out and told her. She immediately picked up her walkie talkie and put a hold on our room to have it looked at. Breakfast, while not homemade, was good. Eggs, sausage, waffles, muffins, cereals, oatmeal, milk, juices, and coffee.
I refuse to stay at hotels where druggies stay so I tend to spend a little more and almost always happier and less annoyed. Hampton Inn was wonderful. From the check in via the lady that had braces (we had a funny conversation about them) to the lady monitoring the food this morning. Staff was great!! The room was very nice and I loved the pillows but the bed was a little slouchy. It was nice having the couch as well as the office chair and an additional fancy chair. Room and bathroom was very spacious, only complaint is that we had a view of the concrete slab on the second floor. No big deal but wow. The hotel seemed like it was full and I did make the reservation last minute. Breakfast was just what was needed to get our day going. We had our dog with us and there was a decoration on the table near the elevator that looked similar to a ball, in a dog’s eyes. I had to pull her back from it. Lol. All in all great stay and would definitely book again.