「Front desk was not knowledgeable about rooms and was not willing to change room due to freeway noise. No check-in info on how to use room air conditioningg/heat
Room charge for food and incidentals were extra and confusing and we were billed for items twice.」
「Staff was very friendly, the bed was comfortable. However, our ceiling had had a leak and there appeared to be mold, and the bathroom tub appeared dirty and moldy in multiple places as well. 」