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塔馬約凱悅溫泉度假村的評價

4 out of 5
塔馬約凱悅溫泉度假村
1300 Tuyuna Trail, Santa Ana Pueblo, NM

評價

9.0

卓越

10 分評分，優異；1002 則評價中有 690 則" "
8 分評分，不錯；1002 則評價中有 176 則" "
6 分評分，一般；1002 則評價中有 77 則" "
4 分評分，欠佳；1002 則評價中有 28 則" "
2 分評分，很差；1002 則評價中有 31 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Sullka (north wales)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing secluded resort. Great for families
於 2024 年 3 月住了 5 晚

6/10 一般

Jennifer (Farmington)

伴侶同遊
讚好：整潔度
There were very few dining/drink and room service options during our stay.
於 2024 年 5 月住了 1 晚
Mark Harris, Director of Rooms 於 2024年5月13日的回應
Thank you Jennifer for taking the time to provide your feedback. I will be sure to share with our food and beverage team. We hope you will come back and see us.

10/10 優異

justine

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful stay, relaxing & fun! Would definitely recommend.
於 2024 年 4 月住了 4 晚
Mark Harris, Director of Rooms 於 2024年5月7日的回應
Thank you for the great feedback. We look forward to welcoming you back soon!

8/10 不錯

Konstantina

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚
Mark Harris, Director of Rooms 於 2024年5月6日的回應
Thank you for taking the time to provide your score. We hope you enjoyed your time with us and we look forward to welcoming you back.

10/10 優異

Derek

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great golf next door with beautiful scenery, restaurants are awesome always something to do on the resort.
於 2024 年 4 月住了 6 晚
Mark Harris, Director of Rooms 於 2024年5月3日的回應
Thank you for wonderful feedback! We're thrilled you enjoyed your time with us. Hope you'll come back and see us soon :)

6/10 一般

Lindsey

伴侶同遊
It’s unfathomable to think there is zero service in the pool area. Even though the pool bar and grill is closed, at least have someone coming out to take food and drink orders and bring them in from the inside dining area. This placed sucked
於 2024 年 4 月住了 2 晚
Hyatt Regency Tamaya 於 2024年4月19日的回應
Thank you for the feedback, we'll be sure to share with the leadership team here at the resort.

10/10 優異

ROBERT

於 2024 年 4 月住了 1 晚
Mark Harris, Director of Rooms 於 2024年5月3日的回應
Thank you for the great score! We look forward to welcoming you back soon :)

10/10 優異

Kyle

讚好：整潔度、職員與服務、設施服務和住宿狀況
Really recommend!
於 2024 年 4 月住了 4 晚
Mark Harris, Director of Rooms 於 2024年4月12日的回應
Thank you for the great feedback, we truly appreciate it. We're thrilled you enjoyed your time with us and we look forward to welcoming you back soon :)

10/10 優異

Yillah

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Mark Harris, Director of Rooms 於 2024年4月13日的回應
Thank you taking the time to submitting your score. We look forward to welcoming you back soon :)

10/10 優異

Cory (Austin)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Mark Harris, Director of Rooms 於 2024年3月31日的回應
Thank you for the great score. We're thrilled you enjoyed your time with us and we look forward to welcoming you back :)

10/10 優異

Bridgette

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love coming here, they have lots of amenities, you don't even need to leave the hotel
於 2024 年 3 月住了 4 晚
Mark Harris, Director of Rooms 於 2024年3月25日的回應
Thank you for the great feedback! We're thrilled you enjoyed your time with us and we look forward to welcoming you back soon :)

10/10 優異

Erin

於 2024 年 3 月住了 1 晚
Nicole G 於 2024年4月13日的回應
Hello Erin! Thank you for you great feedback! We hope to see you again! Have a great weekend!

10/10 優異

Alissa

讚好：整潔度、職員與服務和住宿狀況
Beautiful, tranquil, wish we could’ve stayed longer! Awesome friendly staff. Will be back!
於 2024 年 3 月住了 1 晚
Mark Harris, Director of Rooms 於 2024年3月21日的回應
Thank you for the great score! We hope you'll visit again soon :)

10/10 優異

Anna

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The entire property is beautiful located on indigenous land and we were happy to taste local southwest fare in the restaurant. We also loved the local artisans who came by and gave us a chance to shop and buy unique pottery and jewelry. Indian bread served warm was also a big hit!
於 2024 年 2 月住了 2 晚
Mark Harris, Director of Rooms 於 2024年2月22日的回應
We're thrilled that you enjoyed your time with us and hope that you will return to visit again soon :)

10/10 優異

Dorothy (Buffalo)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful facility with nice amenities, incredible views and good food.
於 2024 年 2 月住了 2 晚
Mark Harris, Director of Rooms 於 2024年2月22日的回應
Thank you for the great feedback. We hope you'll return and see us again soon :)

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We had a wonderful stay! Everything was amazing, we will definitely be back
於 2024 年 2 月住了 2 晚
Mark Harris, Director of Rooms 於 2024年2月22日的回應
We're thrilled to hear you enjoyed your time with us and hope you will return soon :)

10/10 優異

Doug

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Best place ever … we are repeat customers…
於 2024 年 1 月住了 2 晚
Mark Harris, Director of Rooms 於 2024年2月1日的回應
Hello Doug. Thank you for your continued support and loyalty. We're thrilled to hear you enjoyed your time with us here at the resort and we look forward to welcoming you back soon :)

10/10 優異

Doug

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Mark Harris, Director of Rooms 於 2024年1月24日的回應
Thank you for the great score! We look forward to welcoming you back soon :)

10/10 優異

Doug

Mark Harris, Director of Rooms 於 2024年2月1日的回應
Thank you for the great score! We look forward to welcoming you back soon :)

10/10 優異

Michele

讚好：整潔度、職員與服務和住宿狀況
Great visit and experience!
於 2024 年 1 月住了 3 晚
Hyatt Regency Tamaya 於 2024年1月20日的回應
Thank you for the great review!

10/10 優異

stephen

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 4 晚
Mark Harris, Director of Rooms 於 2024年1月15日的回應
Thank you for the great score. We're thrilled you enjoyed your time with us! We look forward to welcoming you back soon :)

10/10 優異

Guillermo (THE WOODLANDS)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 6 晚
Hyatt Regency Tamaya 於 2024年1月4日的回應
Thank You for your review!

8/10 不錯

Leonid

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Hyatt Regency Tamaya 於 2024年1月4日的回應
Thank you for your review!

10/10 優異

Cory (Austin)

於 2023 年 12 月住了 1 晚
Mark Harris, Director of Rooms 於 2024年1月21日的回應
Thank you for the great score. We're thrilled you enjoyed the resort! We look forward to welcoming you back soon :)

2/10 很差

Kristopher

家人同遊, 寵物同遊
不滿：職員與服務、設施服務和住宿狀況
Charged an outrageous, undisclosed pet fee and had zero shuttles running, closed services early, opened late and rude staff. I've stayed here often and it has gone SO far downhill. Terrible property!
於 2023 年 12 月住了 1 晚
Hyatt Regency Tamaya 於 2024年1月4日的回應
We are so sorry for the inconveniences that you experienced during your stay. This is never what we would like to see or hear from our guests. Thank you for all of your feedback and we will most definitely be addressing.

10/10 優異

Juan

於 2023 年 12 月住了 1 晚
Mark Harris, Director of Rooms 於 2023年12月31日的回應
Thank you for the great score! We hope you'll visit again soon :)

10/10 優異

Suman

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Mark Harris, Director of Rooms 於 2023年12月31日的回應
Thanks for the great score! We hope you'll visit again soon :)

10/10 優異

Javier

Mark Harris, Director of Rooms 於 2024年2月22日的回應
Thank you for the great score. Please come and see us again soon :)

10/10 優異

Eduardo

於 2023 年 10 月住了 1 晚
Mark Harris, Director of Rooms 於 2023年12月31日的回應
Thanks for the great score! We hope you'll visit again soon :)

10/10 優異

Yillah

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything about Tamaya is absolutely exceptional. The staff, rooms, lobby, amenities, service - it's all impeccable. The lobby in this hotel, in my opinion, is the prettiest room in the state. Everything is so tastefully decorated, so carefully thought out. The bartender made me the best old fashioned I think I've ever had. I try to stay here every time I need a night in Albuquerque. If I had to ding this hotel for any reason, the walls are a little thin - not the best for light sleepers like myself, but that wouldn't stop me from moving in if I could. A pretty much flawless property with A for every nook and cranny. Can't wait to go back.
於 2023 年 12 月住了 1 晚
Mark Harris, Director of Rooms 於 2023年12月31日的回應
Thank you for the wonderful feedback! We hope to see you again soon :)

10/10 優異

Siaosi

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Mark Harris, Director of Rooms 於 2023年12月12日的回應
Thank you for the great score. We truly hope you enjoyed your stay with us and you'll come back and visit soon :)

8/10 不錯

Brandon

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚
Hyatt Regency Tamaya 於 2023年12月8日的回應
Thank you for the great review!

10/10 優異

Kari (Lubbock)

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
One of the most beautiful, peaceful hotels we have ever stayed at. Very clean and relaxing. My two boys (ages 13 & 8) keep asking wheh we can come back!
於 2023 年 11 月住了 2 晚
Hyatt Regency Tamaya 於 2023年12月8日的回應
Thank you for the great review!

10/10 優異

Michelle

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 3 晚
Mark Harris, Director of Rooms 於 2023年12月31日的回應
Thanks for the great score! We hope you'll visit again soon :)

10/10 優異

Diana

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love the serenity and beauty. Excellent wait staff and room is splendid.
於 2023 年 11 月住了 1 晚
Mark Harris, Director of Rooms 於 2023年11月26日的回應
Thank you for the wonderful feedback! We're thrilled you enjoyed your stay. We look forward to welcoming you back soon :)

10/10 優異

Margarita

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 4 晚
Mark Harris, Director of Rooms 於 2023年11月26日的回應
Thank you for the great score! We look forward to welcoming you back soon :)

10/10 優異

Stephanie

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
Mark Harris, Director of Rooms 於 2023年11月15日的回應
Thank you for the great score! We look forward to welcoming you back soon :)

10/10 優異

Lorraine

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
beautiful and unique atmosphere, great food, especially the nachos out on the patio
於 2023 年 11 月住了 2 晚
Mark Harris, Director of Rooms 於 2023年11月9日的回應
Thank you for the great feedback! We look forward to welcoming you back soon :)

10/10 優異

Amy

於 2023 年 10 月住了 3 晚
Mark Harris, Director of Rooms 於 2023年11月1日的回應
Thank you for the great score Amy. We look forward to welcoming you back soon :)

6/10 一般

ROBERT

伴侶同遊
讚好：整潔度和住宿狀況
Staff was very friendly. Only issue was given a room that was already occupied. Embarrassing and inconvenient. They resolved an apologized. Rest of stay was great.
於 2023 年 10 月住了 1 晚
Hyatt Regency Tamaya 於 2023年11月1日的回應
Hello Robert, so sorry about the breakdown in service. We certainly hope you will give us another try soon.

8/10 不錯

Linda

於 2023 年 10 月住了 2 晚
Hyatt Regency Tamaya 於 2023年11月13日的回應
Thank you for the feedback!

10/10 優異

Heather (Vero Beach)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful resort. Friendly staff
於 2023 年 10 月住了 4 晚
Mark Harris, Director of Rooms 於 2023年10月22日的回應
Thank you for the great score. We're thrilled you enjoyed your stay and we look forward to welcoming you back soon :)

2/10 很差

Kimberly

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
DISAPPOINTED!!!
The app double booked me for my stay in New Mexico, same checkin dates and same check out days. Then after spending over an hour trying to figure out why my checking account was billed twice for my stay in New Mexico. Wasting my vacation time. The supervisor at Hotels.com told me he'd be refunding my account AND THAT HAS NOT HAPPENED YET! I NEVER STEPPED FOOT IN THIS HOTEL AND I WAS CHARGED $1695 for this 'BOOKED HOTEL', pw Er the app. I WAS UNAWARE OF THE BOOKING, NEVER RECEIVED CONFIRMATION FOR THIS SUPPOSED BOOKING.
於 2023 年 10 月住了 3 晚
Hyatt Regency Tamaya 於 2023年10月21日的回應
Thank you for letting us know about your wrong booking. I have escalated this to Expedia so we can investigate. Please feel free to contact us directly at the hotel as well.

8/10 不錯

Christine

於 2023 年 10 月住了 1 晚
Hyatt Regency Tamaya 於 2023年11月9日的回應
Thank you for the great score! We look forward to welcoming you back soon :)

6/10 一般

Philip

於 2023 年 10 月住了 3 晚
Hyatt Regency Tamaya 於 2023年11月9日的回應
Thank you taking the time to share your feedback

10/10 優異

Brandi

讚好：整潔度、職員與服務和住宿狀況
Perfect family-friendly spot to take in the hot air balloons and the eclipse. We will be back!
於 2023 年 10 月住了 1 晚
Hyatt Regency Tamaya 於 2023年10月19日的回應
Thank you for your great response!

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Mark Harris, Director of Rooms 於 2023年10月14日的回應
Thank you for the feedback! We look forward welcoming you back soon :)

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Disappointed in New Mexico
My reservations was for a junior suite with pool view. I received the junior suite, but with a mountain view. I was given a lower level suite and the resort had a bug problem! All sorts of bugs crawling in the room, hallway, etc. I called and they said that they were aware of this problem because people leave the patio doors open (isn't that what is for)? They said they would try to come spray the room, but wouldn't give me the option to move to another room. It was crazy! The staff in the restaurants seemed bother when asked for assistance to order food! I actually got the run around for room service! I was given the left over from the cafe that was displayed in the morning. Unfortunately, I will not be staying or recommend this place. Very outdated! needs remodeling, especially the carpets. So disappointing for the price I paid.
於 2023 年 9 月住了 3 晚
Hyatt Regency Tamaya 於 2023年9月26日的回應
Greetings. We whole heartedly apologize for the inconveniences that you experienced here at hour hotel during your stay as this is not what we strive for. We are working diligently to rectify the situations in which you came across. Again, we apologize and hope to see you in the near future again.

8/10 不錯

Syreeta

讚好：整潔度、職員與服務和住宿狀況
The hotel was beautiful but i was in a room that was dated and could use an upgrade.
於 2023 年 9 月住了 2 晚
Mark Harris, Director of Rooms 於 2023年11月1日的回應
Thank you for the feedback Syreeta. We hope you will come and visit again soon!