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“Good”

“Although the hotel has a beautiful and unique decor, I found the overall experience to be only satisfactory. The amenities were somewhat lacking (e.g. no glasses or plasticware in the room). The food at the restaurant was good but nothing special. I expected more based on the pictures of the hotel property.”

“Great customer service”

“As a historically important hotel, it is well-maintained, and I liked that the lobby and building's appearance which differentiated it from hotels in other areas, gave a very unique experience. However, it seemed that some training for the staff was necessary. I think the employee's attitude of not even looking at the customer's face when asking something at the front desk was not in line with the dignity of this hotel.”

“Great staff and area”

“This property has serious safety concerns regarding the glass in the pool area after the pool party on 6/6/2, and no fire evacuation information in hotel rooms. The window in our room had no screen and was on the second floor. Elevator had no inspection sticker and occupancy load. Hotel is not lit well and I fell goomg down stairs that were carpeted black and in a timely lit area. This property is not safe”

“The accommodation experience was excellent.”

“good”

“Pool spa was not heating. Need a convenience store in hotel to buy water toiletries etc. otherwise great property and we will stay there again.”

“Lovely place to stay.”

“ The staff were very welcoming. The only downside was the old elevator.”

“Totally unique property huge amount history wonderful people absolutely recommend will be there next time”

“Feel at home👍”

“This is a great place to stay with amazing photo opportunities. There is so many stores and restaurants around, there is something for everyone. The only thing o would say is there was no mini fridge or microwave so keep that in mind”

“The front desk staff was excellent and very helpful. Was pleased with the proximity to the plaza. The complimentary breakfast was nice and plentiful. Especially liked our room with the corner fireplace. We would definitely come here again.”

“I had a quiet stay n had n Excellent breakfast.”