「Every staff member we came in contact with was very friendly and helpful. The breakfast was delicious. Room was clean and well-maintained. Plus, our grandson gave it a thumbs up.」
「Being a Holiday Inn, I kinda expected better amenities. The room was clean, but there were some issues with our stay. The AC wouldn’t keep up with the room. It was off when we got there and the room was very sticky and muggy all night. It wasn’t a comfortable sleep.
The bathroom sink was also clogged to the point you could t brush your teeth without collecting a sink of water. It then took forever for it to drain.
To the staffs and hotels defense, I didn’t bring this to anyone’s attention...
「I booked this hotel for my son and his family that didn’t have a Credit Card. I received a message from the hotel that one was required for check in, and they did not accept cash or debit cards; this is even after pre-paying for the hotel online. I even called and the guy told me I had fill out a CC authorization form for incidentals, which I did, and ONLY checked that I was covering incidentals and nothing else. After my son checked out, I received a credit card transaction for $1113.89 and...