阿利坎特省SPA 酒店

「Put into a room that we didn’t book with no response or follow up on why. Just ignored.」

「Bitterly disappointed 1) the website does not actually represent where you could be potentially staying, some rooms so so basic with camp style beds. The pictures online definitely do not represent this 2) the room smelled of drainage 3) I spent €10 on cleaners and bleach to hide/mask the smell 4) the hotel has 200 irons for 1000 rooms .. everyday we asked twice a day for an iron and could not be provided with one 5) hotel staff where at times incredibly rude! The bar staff around the...

「Spacious rooms with seating area and mini fridge and kettle. Comfortable beds and good air conditioning. Great location on the beach. Varied buffet breakfast. Not enough sun beds or shade in the lower pool area but the top terrace pool was great although again not enough shade. No kids club activities even though advertised in the lifts that miniclub was at 4pm and the receptionist had no idea either where it was or if it existed!」

「Fabulous location, great bar and restaurant staff. Well maintained and very clean. Only thing that let it down was there wasn’t enough sun loungers, the pool was in the shade for the first half of the day and they made us wear shower caps in the spa that we had to pay for」

「The problem the check inn it's to late」

「Loved the location , pool was lovely , other than breakfast we did not eat at hotel. Very quiet and peaceful. Would have liked facility to make a coffee in room and other than qr code for information on facilities. We had room with terrace which was lovely friends in room with balcony said balcony bit snug. Overall was lovely and relaxing would reccommend and will stay again.」