Vernon Allan Brooks Nature Centre Hotels

"Staff were awesome "

"Over billed me and we’re slow to return the refund. It has taken several calls thus far and the response is always the same - we’ve processed on our end but it will take time to show up on your credit card yet it never shows up. Be careful what you allow them to pre-authorize on your card. "

"Great location and good price. The cleaning was good but the maid never replaced the dirty mugs and glasses we used. (We were there 4 nights). The hotel was quite noisy Friday and Saturday nights due to a hockey team(S) staying there. The team bus pulled up each night at about 1 am (with back up horns) and the 20-30 players streamed through the halls talking and opening and closing doors. They weren’t doing anything wrong but it was quite a racket from 1-2 AM both nights. "

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"My room had multiple cobwebs throughout especially on the lamp. The door also did not lock properly to the point of having to leave a chair in front of it just to have a some what decent sleep. The floor also seemed to have dirt and dust on like it had not been cleaned. If I could give no stars I would. "

"The location advertises a hot tub both on the Days Inn site and on third party sites. And there is a large sign in front of the hotel saying there is a hot tub. There is no hot tub. I told the front desk staff that I booked this place partly because there was a hot tub which I wanted for after skiing. She said they had just removed the hot tub and that there were no longer ads for it ... but there were. My shower faucet was so stiff that I could barely turn on the water ... needs a new cartridge. I told the same staffer about this and she said it was fixed recently. It was not. I fixed one at home so I know what it feels like when you have a 30 year old cartridge and this one was worse than that. The breakfast was rather bleak. They had plain bread (white or whole wheat) and cereal (2 choices) and a few muffins and Eggo waffles and yogurt. There were potatoes and sausages but not much other stuff. Not much variety. Only plastic cutlery. Hard to figure out the water. Pretty cheap breakfast. I guess that's what you get at Days Inn. I'm glad I had some additional breakfast food in my room."

"It was wonderful staying there. We didn’t use the pool but it looked very inviting. Food was fantastic in both the restaurant and pub. The relatives that I alerted to stay there all showed up so the cafe got used quite a bit. I know where I am staying in the future when I need to visit Vernon BC. "

"I've stayed there a few times. I like it, and the staff are good. The rooms were clean and it was fairly quiet. Lots of restaurants close by too. I'll go back. Decent breakfast"

"We had an amazing experience. The location is perfect if you’re looking at having fun on Silverstar mountain. The view from the house is breathtaking. Rooms were spotless clean and very cozy, the common area is beautiful with coffee and tea always available. Breakfast was freshly done with locally sourced food. Bonus to the company of Autumn the golden retriever who greets all guests and demands rubs. We really enjoyed our stay there and will definitely come back next season. "