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法摩薩渡假村的評價

3.5 out of 5
法摩薩渡假村
Jalan Kemus, Simpang Empat, Alor Gajah, Malacca

評價

6.4
10 分評分，優異；172 則評價中有 29 則" "
8 分評分，不錯；172 則評價中有 51 則" "
6 分評分，一般；172 則評價中有 37 則" "
4 分評分，欠佳；172 則評價中有 25 則" "
2 分評分，很差；172 則評價中有 30 則" "

6.4/10 

整潔度

6.6/10 

職員與服務

6.2/10 

設施服務

5.8/10 

住宿狀況

7.6/10 

環保程度

評價

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
完全貨不對辦，超差
超差……千萬不要去，我們一家15人入住此resort兩晚，完全好似住緊鬼屋。我是看旅遊書介紹，看到有water park, safari park, 牛仔城等很多設施，所以book了兩晚. 臨出發前三日，我到他們的網站看看要不要先預訂一些門票，點知見到通告water park臨時維修唔開，我們已非常失望。去到check in, 又比左兩間荒廢左既公寓房我地，搞左好耐，我地話要轉apartment, 最後轉返兩間比我地，但我唔明囉，成個度假村好似無人咁，仲要比頭尾房我地，廁所燈壞，床單面勁多塵，冷氣壞，廁所冲唔到……打去reception好耐都無人聽，當晚捱一晚，第二朝起身去接待處同佢地講，跟住我地打算去玩高卡車，原路經過看見很多設施好像荒廢的，無人玩，我地最後在此廢城什麼都沒有玩……

6/10 一般

Alvin

不滿：住宿狀況
Room was not as expected
於 2024 年 3 月住了 2 晚

8/10 不錯

Rose Hafiza

讚好：住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

ANNIS RAJ

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place for group activity
於 2024 年 3 月住了 1 晚

10/10 優異

Mazulida

讚好：整潔度、職員與服務和住宿狀況
Good facilities
於 2024 年 3 月住了 1 晚

10/10 優異

Mohd Iskandar Shah (JOHOR BAHRU )

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Satisfied..
於 2024 年 2 月住了 2 晚

10/10 優異

Weng Fatt

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚

8/10 不錯

Adelina

於 2024 年 2 月住了 1 晚

10/10 優異

Yaya

家人同遊, 親子同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

6/10 一般

Elaine Yen Ling

讚好：職員與服務
不滿：住宿狀況
於 2023 年 12 月住了 1 晚

6/10 一般

tarreq naufal

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
old black and white photos of 2 old man everywhere from the hall to the bed rooms. Very spooky. Please change.
於 2023 年 12 月住了 1 晚

10/10 優異

Law

於 2023 年 9 月住了 1 晚

8/10 不錯

Mathews

親子同遊
讚好：整潔度、職員與服務和設施服務
Convenient location, property has seen better days but witnessed upgrading happening around the place. Friendly and helpful staff, excellent breakfast.
於 2023 年 9 月住了 1 晚

6/10 一般

Zubaidah

多人同遊
Overall stay was ok.Management should doing cleaning the building will more better and pleased put more signboard for checkin lobby.
於 2023 年 8 月住了 1 晚

2/10 很差

Khairul Nizam

於 2023 年 5 月住了 1 晚

2/10 很差

Stephen

商務旅客
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Studio accommodation is terrible. Broken elevators, mould in the bathrooms, furniture that needs to be replaced, zero cooking or washing facilities. The information provided on the website is misleading at best. Multiple amenities are run down and falling apart.
於 2023 年 1 月住了 11 晚

10/10 優異

Norfazilah

於 2022 年 12 月住了 1 晚

2/10 很差

Suresh

親子同遊
不滿：整潔度和住宿狀況
Not worth

8/10 不錯

Chitra

親子同遊
讚好：職員與服務、設施服務和住宿狀況
Happy kids
於 2022 年 10 月住了 1 晚

10/10 優異

Kok

於 2022 年 5 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Unpleasant checked-in
I book hotel with a certain total amount including tax and service charge and choose pay at the hotel, during check-in i was asked to pay amount higher than agreed amount. Luckily i brought printed email confirmation and show the agreed amount. I was required to wait before the payment made.
於 2021 年 10 月住了 1 晚

8/10 不錯

Samsudin (Kl)

親子同遊
不滿：整潔度、設施服務和住宿狀況
No sufficent staff at lobby of the block.No coffe/ tea and sugar..
於 2020 年 9 月住了 1 晚

10/10 優異

Mohamad Syazli

商務旅客
讚好：整潔度、職員與服務和客房舒適度
Good location to relax and shopping!
Good location to relax and shopping! Facilities need to be upgraded.
於 2020 年 9 月住了 2 晚

2/10 很差

MSP (Singapore)

親子同遊
不滿：職員與服務、設施服務和住宿狀況
The property was old but reasonably clean. The furnitures and service was bad
於 2020 年 3 月住了 1 晚

2/10 很差

真實旅客

於 2020 年 1 月住了 3 晚

8/10 不錯

Ramli

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Satisfy
於 2019 年 12 月住了 2 晚

10/10 優異

Ken

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚

2/10 很差

Ong

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Outdated and old fashion building
於 2019 年 12 月住了 2 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和客房舒適度
provide basic cutleries
venue an accommodation is good. the only things to be upgrade is the condo facilities. price is not that cheap and its ok. but due to that, the management have to consider provide some basic cutleries or at least forks and spoons and plate used for eating or serving food. its a basic to be prepare if u stay in a fully furnish condo. please improve on that. the rest all is ok
於 2019 年 12 月住了 2 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant stay with family of small kids
We stayed at the dsavoy condo family room. The room is very clean and service is good. Except the breakfast area is further from you stay. About 5 minutes drive. The view is very nice facing the driving range. Will consider staying here again.
於 2019 年 12 月住了 3 晚

8/10 不錯

TAUFIK

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Generally it was good. But when I was there, there was road tarring works going on. That had affected my driving in and out of the condo I was staying in -Block 1. Why did it have to be done during that time (12/12/19)? Why not do it other time. Thank you.
於 2019 年 12 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Pro: Cozy room & nice view.
於 2019 年 12 月住了 1 晚

6/10 一般

真實旅客

家人同遊
讚好：職員與服務
We stayed in block 4 of condo del savour. Building was very old with paints flaking. One out of three lifts was shut down. Another lift malfunctioned during one of our ride up. Stuck in between floors. Rooms were spartan but clean. Pillow was too thick for me. We got a unit with worn out flooring and very old tube tv. The inclusive breakfast spread was fairly good. Location was ideal for the family to visit the various theme parks and a nice mall right next to it. However there is severe lack of dining options. Had to drive 15 minutes into Tampin town to get reasonable food.
於 2019 年 12 月住了 2 晚

8/10 不錯

JK78 (Singapore)

親子同遊
讚好：整潔度和職員與服務
Basically, we have booked the 2 bedrooms villa with swimming pool for 4 days 3 nights.The pictures on the website are definitely a "WOW" , even thou not really true to the picture but frankly the villa was beyond my expectation. Check-in was ok, Villa is clean, comfortable, swimming pool water can be very cold to swim in but the kids still jump in to enjoy themselves and as its outdoor , there will be dry leaves / bugs in them. There is also a jacuzzi which was ok for relax , water was cold too :) Breakfast is near the golfcourse and its about 10mins drive from villa to breakfast place. So its better to have your own transport if you are staying at the Villa as they are quite a distance away even thou i did see some signboard with the shuttle bus. Breakfast was ok but maybe the resort can provide more variety of fruits instead of only 1 type. Went to Old West, paid for the dinner along with the fun fair games etc, sorry to say its not worth going in there. Basically there is nothing much within A'Famosa Resort unless you are driving, you can drive to Malacca town which is around 50mins away where there are more food and shopping to be done. Wifi always has problem connecting in the morning. 1 night the aircon in the living room has problem but they responded very fast. so i would say staff respond are good. Check out - ok Overall i would say that A'Famosa Villa is great for family but need to have your own vehicle in order to move around.
於 2019 年 11 月住了 3 晚

6/10 一般

真實旅客

家人同遊
不滿：整潔度
Booked 2 units of 2 bedrooms unit for 2 nites. FOC Bfast that did not match while booking. Hotel.com quotes FOC for 12 person; but hotel insist there only 8 FOC Bfast. 2/3 elevator didn’t function. Smelly room. There are NO Price ticket advantages to hotel guest to entering Water Theme Park or Safari or Cowboy Town.
於 2019 年 10 月住了 2 晚

8/10 不錯

tang

於 2019 年 10 月住了 2 晚

10/10 優異

真實旅客

親子同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Large villa, spacious room, a nice private pool. Have room service to villas.
於 2019 年 9 月住了 1 晚
Hotel Manager 於 2019年9月24日的回應
Dear Anonymous, Greeting from A’Famosa Resort, We are so appreciative of your kind post and great support, thank you! Nice to hear our family members have been anticipatory to your needs, your praise for them serves as a great motivation to the team here. We hope to have many more opportunities to be of service again in future. Kind regards, Hotel Manager.

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Hotel staff was excellent and a lot of attraction in the resort itself
於 2019 年 9 月住了 1 晚
Hotel Manager 於 2019年9月14日的回應
Dear Guest, Greeting from A’Famosa Resort, We are delighted to know that you had a fantastic time during your stay with us. Your kind words and recommendation to others has made our work here more meaningful than ever. Should your travels bring you back to Melaka, let us welcome you again for another wonderful stay. Kind regards, Hotel Manager

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall room is nice and big. Very recommended!
於 2019 年 8 月住了 1 晚
Hotel Manager 於 2019年9月14日的回應
Dear Guest, Greeting from A’Famosa Resort, We are delighted to know that you had a fantastic time during your stay with us. Your kind words and recommendation to others has made our work here more meaningful than ever. Should your travels bring you back to Melaka, let us welcome you again for another wonderful stay. Kind regards, Hotel Manager

4/10 欠佳

Rickard

不滿：整潔度和客房舒適度
We checked out earlier from this hotel.
When we arrived at the condo we immediately found cockroaches. There was no kitschen in the condo. We had No furniture on the balconys, it was steril. At the waterpark everyone was bathing with their clothes on, No bicinis even burca and niqab. Golf was great, but long ques.
於 2019 年 8 月住了 6 晚
Hotel Manager 於 2019年9月14日的回應
Dear , Thank you for being our guest here at A’ Famosa Resort. We have reviewed your feedback and we are sorry to hear that your visit with us was less than satisfactory.  We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind regards, Hotel Manager

8/10 不錯

TEE BEE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable stay
Comfortable stay and good environment
於 2019 年 8 月住了 3 晚
Hotel Manager 於 2019年8月14日的回應
Dear Tee Bee, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind regards, Hotel Manager

10/10 優異

真實旅客

讚好：整潔度和職員與服務
The condition for the room is too old
於 2019 年 8 月住了 1 晚
Hotel Manager 於 2019年8月14日的回應
Dear Anonymous, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind regards, Hotel Manager

6/10 一般

terrence

讚好：客房舒適度
於 2019 年 8 月住了 1 晚
Hotel Manager 於 2019年8月14日的回應
Dear Terrence, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind regards, Hotel Manager

10/10 優異

MJ

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Higher than my expectation.
於 2019 年 8 月住了 1 晚
Hotel Manager 於 2019年8月13日的回應
Dear Guest, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind Regards.

4/10 欠佳

Thomas

讚好：職員與服務
不滿：整潔度和住宿狀況
Please make sure you check your rooms properly.
The condition of the room we had was bad. After we shower, the toilet floor becomes very wet because the shower area seals are worn off. The room is full of ants and it attacked our luggage. I hope this is a one off case.
於 2019 年 8 月住了 1 晚
Hotel Manager 於 2019年8月13日的回應
Dear Guest, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind Regards.

8/10 不錯

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Water pressure not strong to shower to wear. Swimming pool light not bright
於 2019 年 8 月住了 3 晚
Hotel Manager 於 2019年8月13日的回應
Dear Guest, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind Regards.

8/10 不錯

Firdauz (Singapore)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Location is alright. Rooms were newly renovated. Hot shower was amazing.
於 2019 年 8 月住了 2 晚
Hotel Manager 於 2019年8月24日的回應
Dear Firdauz, Greeting from A’Famosa Resort, We are delighted to know that you had a fantastic time during your stay with us. Your kind words and recommendation to others has made our work here more meaningful than ever. Should your travels bring you back to Melaka, let us welcome you again for another wonderful stay. Kind regards, Hotel Manager

4/10 欠佳

真實旅客

讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
於 2019 年 7 月住了 2 晚
Hotel Manager 於 2019年7月31日的回應
Dear Guest, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind regards, Hotel Manager

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 3 晚
Hotel Manager 於 2019年7月29日的回應
Dear Guest, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind regards, Hotel Manager

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
not well mantain . breakfast was not much choice
於 2019 年 6 月住了 1 晚
Hotel Manager 於 2019年6月25日的回應
Dear Anonymous, Thank you for choosing to stay at A’Famosa Resort. I am deeply sorry to hear about your disappointing stay. Whilst we are unable to undo the unpleasant experience, please accept our most humble apology, and rest assured we are looking into the matter and will make the appropriate improvements to our accommodations and facilities. It is most unfortunate that we did not meet your expectations and we greatly appreciate your feedback. We hope that you will give us the opportunity to welcome you back for a more satisfactory stay in the near future. Kind regards, Hotel Manager