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雙溪凱念 T+ 酒店的評價

3.5 out of 5
雙溪凱念 T+ 酒店
No.888, Batu 2 1/2, Lebuhraya Sultan Abdul Halim, Alor Setar, Kedah

評價

6.8
10 分評分，優異；51 則評價中有 8 則" "
8 分評分，不錯；51 則評價中有 16 則" "
6 分評分，一般；51 則評價中有 18 則" "
4 分評分，欠佳；51 則評價中有 6 則" "
2 分評分，很差；51 則評價中有 3 則" "

6.8/10 

整潔度

6.6/10 

職員與服務

6.0/10 

設施服務

6.6/10 

住宿狀況

評價

10/10 優異

PANG

讚好：整潔度
於 2023 年 10 月住了 2 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It provide a budget yet well equipped and clean room
於 2020 年 12 月住了 2 晚

10/10 優異

ZHI RIN

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 2 晚

4/10 欠佳

Syam (Langkawi)

商務旅客, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Disappointed. Pictures on the web is a big liar for the hotel to gain the revenue as what we get is absolutely very disappointed. Not value to the amount that we've paid. Not recommended and pls avoid this. Would rather sleep in the car which is much more better then their room.
於 2018 年 6 月住了 1 晚

8/10 不錯

真實旅客

於 2019 年 9 月住了 2 晚

6/10 一般

真實旅客

商務旅客
Crazy hot during afternoon moment.
於 2019 年 8 月住了 1 晚

8/10 不錯

Razali (KL)

讚好：整潔度、職員與服務和客房舒適度
於 2018 年 8 月住了 2 晚

10/10 優異

Alsadam

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 1 晚

10/10 優異

MdJo (Alor star , malaysia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 1 晚

8/10 不錯

Nurzurain

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfort room and enjoyed
於 2018 年 8 月住了 3 晚

6/10 一般

真實旅客

不滿：整潔度、職員與服務和客房舒適度
於 2018 年 5 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Clean hotel. But the road to get there are so narrow especially near the bus stop one.
於 2018 年 5 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Nice environment and staff friendly. Room abit hot. Aircond cooling down abit slow. Overall still ok.
於 2018 年 3 月住了 1 晚
naja 於 2018年3月22日的回應
Thank you for your review of our property. We regret to learn of the challenges and disappointment that you encountered during your stay with the hotel facility and services. Please rest assured that we have taken serious note of your feedback. Once again, thank you for your useful feedback and patient. We hope that this incident will not deter you from returning to our hotel. We look forward to your return.

2/10 很差

真實旅客

不滿：職員與服務和住宿狀況
careless staff
1 night stayed at this hotel. new hotel and still need to touch up every single side in their room. check in was smooth. I was given room number 111, after 20 min stayed in my room suddenly 1 man open my room using another access card. receptionist at that time very careless because it gave the same room for difference guest at the same time. I was so shocked at that time. i can heard exactly what guest beside my room talking and can smell cigarette smoke from another room. overall I suffered from bad experience here.
於 2018 年 3 月住了 1 晚
naja 於 2018年3月22日的回應
Thank you for your review of our property. We regret to learn of the challenges and disappointment that you encountered during your stay with the hotel facility and services. Please rest assured that we have taken serious note of your feedback. Once again, thank you for your useful feedback and patient. We hope that this incident will not deter you from returning to our hotel. We look forward to your return.

10/10 優異

rose (malaysia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
So happy with the hotel, staff,location,easy to get a crab car..
於 2018 年 2 月住了 2 晚
naja 於 2018年3月22日的回應
We are pleased that you have had an overall pleasant staying experience with us. The team here at T+ Hotel Alor Setar is thrilled to hear such good feedback, and we’re happy that you enjoy the stay with us. We will continually work hard to further improve on facilities and services. Thank you once again for your comments. We certainly look forward to welcoming you back to our hotel in the near future.

6/10 一般

真實旅客

不滿：職員與服務
Berdekatan dengan bandar Tempat makan dan highway
Saya selalu menginap dihotel ini apabila saya ke alor star...cuma staf front office kurang mesra pelangan...harus dihantar kursus dinegara jiran insonesia yg mana staf front office yg peramah dan meara..
於 2018 年 2 月住了 2 晚
naja 於 2018年3月22日的回應
Thank you for your review of our property. We regret to learn of the challenges and disappointment that you encountered during your stay with the hotel facility and services. Please rest assured that we have taken serious note of your feedback. Once again, thank you for your useful feedback and patient. We hope that this incident will not deter you from returning to our hotel. We look forward to your return.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Easy Access
Room is great, clean and comfortable. Easy access to the city.
於 2018 年 1 月住了 1 晚
naja 於 2018年3月22日的回應
We are pleased that you have had an overall pleasant staying experience with us. The team here at T+ Hotel Alor Setar is thrilled to hear such good feedback, and we’re happy that you enjoy the stay with us. We will continually work hard to further improve on facilities and services. Thank you once again for your comments. We certainly look forward to welcoming you back to our hotel in the near future.

6/10 一般

真實旅客

No passenger lift
It strategically located at 5mins away from the town centre. But it need to drive far to make a U turn in order to access to the inner road of the hotel. It is a hotel without passenger lift. Staff is friendly and the hotel is clean. Nice to stay anyway.
於 2018 年 1 月住了 1 晚

6/10 一般

真實旅客

Good hotel next to the main road
No towel in my room. No lift, my wife can't climb staircase.
於 2017 年 12 月住了 1 晚
naja 於 2018年1月9日的回應
Thank you for your review of our property. We regret to learn of the challenges and disappointment that you encountered during your stay with the hotel facility and services. Please rest assured that we have taken serious note of your feedback. Once again, thank you for your useful feedback and patient. We hope that this incident will not deter you from returning to our hotel. We look forward to your return.

10/10 優異

Faiz (Malaysia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice
Nice new hotel, sufficient parking lot, fast internet.
於 2017 年 12 月住了 2 晚
naja 於 2018年1月9日的回應
Thank you for your review of our property. We regret to learn of the challenges and disappointment that you encountered during your stay with the hotel facility and services. Please rest assured that we have taken serious note of your feedback. Once again, thank you for your useful feedback and patient. We hope that this incident will not deter you from returning to our hotel. We look forward to your return.

4/10 欠佳

真實旅客

不滿：職員與服務、住宿狀況和客房舒適度
air-cond kurang sejuk.kemudahan kurang memuaskn..sterika terpaksa keluar bilik
於 2017 年 12 月住了 1 晚
naja 於 2018年1月9日的回應
Thank you for your review of our property. We regret to learn of the challenges and disappointment that you encountered during your stay with the hotel facility and services. Please rest assured that we have taken serious note of your feedback. Once again, thank you for your useful feedback and patient. We hope that this incident will not deter you from returning to our hotel. We look forward to your return.

4/10 欠佳

leo (klang)

不滿：整潔度、住宿狀況和客房舒適度
Bed experiences
I rented 2 rooms, both of the room had strong cigarettes smell. 1 of the room have very big pole on side of the room which take alot of the room spaces. The aircon also not working well for the room. No lift and toiletries such as toothbrush, tooth paste and shampoo not provided for free. T
於 2017 年 11 月住了 2 晚
naja 於 2018年1月9日的回應
Thank you for your review of our property. We regret to learn of the challenges and disappointment that you encountered during your stay with the hotel facility and services. Please rest assured that we have taken serious note of your feedback. Once again, thank you for your useful feedback and patient. We hope that this incident will not deter you from returning to our hotel. We look forward to your return.

4/10 欠佳

Peter

不滿：住宿狀況和客房舒適度
Facilities Needs Repair
I was staying in Room 202, One of the light bulb was spoiled, there was a leak from roof in washroom, not to mention I can't adjust the air conditioner temperature. Would be great if the hotel provides a jug that we can kept water that was boiled. The parking space was insufficient and the entrance to hotel was really dark.
於 2017 年 11 月住了 1 晚
naja 於 2018年1月9日的回應
Thank you for your review of our property. We regret to learn of the challenges and disappointment that you encountered during your stay with the hotel facility and services. Please rest assured that we have taken serious note of your feedback. Once again, thank you for your useful feedback and patient. We hope that this incident will not deter you from returning to our hotel. We look forward to your return.

8/10 不錯

真實旅客

讚好：職員與服務和客房舒適度
Good and clean budget hotel
Overall was good except the toilet requires further cleaning.
於 2017 年 10 月住了 1 晚

4/10 欠佳

真實旅客

不滿：整潔度和客房舒適度
Please improve the cleanliness of room
room bed sheets, mosquito nets room. please make sure sheets are changed daily.
於 2017 年 9 月住了 1 晚

6/10 一般

Kok Quan

不滿：整潔度和住宿狀況
於 2017 年 6 月住了 2 晚

6/10 一般

Kok Quan

不滿：整潔度和住宿狀況
於 2017 年 6 月住了 1 晚

2/10 很差

H2C

讚好：職員與服務
不滿：整潔度和客房舒適度
Horrible stay at Room 106
Smell of cigarette smoke comes into room after midnight!! Think the "ghost" there prefer smoking at midnight, because according to staff there, "ALL ROOM ARE NON-SMOKING ROOM". The smoke kept me awake whole night. Air conditional in the room is terribly dirty and dusty.
Swen Chan (Marketing & Advertising Executive) 於 2017年5月24日的回應
Dear H2C, Thank you for your review of our property. We regret to learn of the challenges and disappointment that you encountered during your stay with the hotel facility and services. Please rest assured that we have taken serious note of your feedback and will address with the team for improvement. All the rooms are non-smoking room however I believed some of the guest will smoking by opening the window up. Once again, thank you for your useful feedback and patient. We hope that this incident will not deter you from returning to our hotel. We look forward to your return.

6/10 一般

WILLY

不滿：整潔度

6/10 一般

shafiq

讚好：職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：職員與服務和客房舒適度
Cheap with more than satisfied room condition
The hotel location is nothing to shout about obviously. Located quite far from Alor Setar City Center. If you driving, it won't be a problem. The hotel provide ample outdoor parking space. The room was great for what i am paying which is less than RM100. Quite spacious and the beds is comfortable and clean. No phone provided u need to go down to lobby if you need something. The hotel staff is friendly and efficient. Overall it was a pleasant one night stay. TQ
Swen Chan (Marketing & Advertising Executive) 於 2017年2月11日的回應
Dear value guest, We are pleased that you have had an overall pleasant staying experience with us. We have also taken note of your comments with regards the above issue and would like to assure you that the matter will be into for further improvement in our system. Thank you once again for your comments. We certainly look forward to welcoming you back to our hotel in the near future.

8/10 不錯

真實旅客

讚好：整潔度和客房舒適度
It's a simple hotel good for business man with a budget price. Comfortable to get a good rest.
Swen Chan (Marketing & Advertising Executive) 於 2016年12月21日的回應
Dear value guest, Thanks for choosing our hotel and your valuable feedback. We are happy that you enjoy the stay with us. We will work hard to improve our facilities and services. Once again thank you and hope to have you as our guest again in future. Have a nice day

6/10 一般

真實旅客

不滿：住宿狀況
A bit Disappointed
Electricity was down during the stay... a bit disappointed... and there is no lift in the hotel...
General Manager 於 2016年12月17日的回應
Dear value guest, Thanks for choosing our hotel and your valuable feedback. We are happy that you enjoy the stay with us. Apologized about the electricity down during your stay. As the whole areas around our hotel is facing the same problem as well. Hope your kind understanding. We will work hard to improve our facilities and services. Once again thank you and hope to have you as our guest again in future. Have a nice day

6/10 一般

真實旅客

讚好：整潔度
Clean hotel n lot of car park
Good near to city center, in/out from hotel slight difficult, small road n need to U turn.....
General Manager 於 2016年12月14日的回應
Dear value guest, Thanks for choosing our hotel and your valuable feedback. We are happy that you enjoy the stay with us. We will work hard to improve our facilities and services. Once again thank you and hope to have you as our guest again in future. Have a nice day

6/10 一般

Leong (Malaysia)

不滿：客房舒適度
hotel wall crack
Overall the stay is accaetable. Except the wall is crack looks bad and the noise from the air cond is annoying.
Swen Chan (Marketing & Advertising Executive) 於 2016年11月29日的回應
Dear Leong, Thanks for choosing our hotel and your valuable feedback. We are happy that you enjoy the stay with us. We will work hard to improve our facilities and services. Once again thank you and hope to have you as our guest again in future. Have a nice day

6/10 一般

真實旅客

不滿：職員與服務
General Manager 於 2016年11月3日的回應
Dear value guest, Thanks for choosing our hotel and your valuable feedback. We are happy that you enjoy the stay with us. We will continually work hard to improve our facilities and services. Once again thank you and hope to have you as our guest again in future. Have a nice day

8/10 不錯

Ims

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice hotel although not in the city center
I have booked for 1 night and 3 nights separately but for the same room. However for the 2nd day of our stay we were required to switch rooms, which turned out to be bigger. (I booked for the premier room, so i suspect they have given me a standard room for the first night). They do not serve breakfast, and extra blankets are not available, and they also do not have any elevator. I saw bikes in the lobby, but i dont know if they provide rentals.
Swen Chan (Marketing & Advertising Executive) 於 2016年9月9日的回應
Dear Ims, Thank you for choosing our hotel and your positive feedback as well as suggestion. I’m happy that you enjoyed your stay. For your information, the bicycle at the lobby is provided with rentals services. Once again thank you and looking forward to having you again as a guest in our hotel. We will continually work hard to upgrade our hotel facilities. Have a nice day

8/10 不錯

Yazid

讚好：整潔度、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
rehat minda
Selesa tanpa gangguan pemandangan yang menarik
General Manager 於 2016年9月9日的回應
Dear Value Guest, Thank you for choosing our hotel and your positive feedback. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. We will continually work hard to upgrade our hotel facilities. Have a nice day

6/10 一般

真實旅客

Just a very simple hotel to overnight. Clean but no facilities at all.

8/10 不錯

haslan (SABAH)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
comfy night for my family
came with my family from our short trip from penang. we got 2 rooms for my family. even though different floor, it's okay since we came on christmas night..

4/10 欠佳

AHMAD HAROMAIN (Putrajaya)

不滿：職員與服務、住宿狀況和客房舒適度
Quality of service

2/10 很差

Alexander (Kuala Lumpur)

不滿：整潔度、職員與服務和住宿狀況
Terrible Stay Experience - Not worth to stay again
I had a extreme bad experienced for 2 nights staying after 3 years my last check-in to this hotel. Overall, the Malay receptionists were impolite and rude. My first night check-in at around 12am, 3 staff were sitting at the lobby sofa chatting each others and i have to rise my voice to call for check-in. I waited almost 20mins to get my access key. On the second night, i check-in my room at 11:20pm thought to open my laptop to check the email before taking bath, in less than 5mins i felt my whole buttock & both thigh full of itchy; immediately i release something went wrong on the rotten chair. Without other consideration, i rushed to the bath room switch on hot water to shower my itchy body for more than 30mins. My lower part of body was swollen, pain and itchy. I call from my mobile phone to the reception (the room does not provide fix phone) for more than 3 times no body come to my room to check whats happening. I waited for about 15mins i heard sound from next door immediate i walked to next door (my body cover only by tower) to complain to the staff. I told him there are bugs on the rotten chair and shows him my swollen part. I asked to change room. It take another 15mins he call another 2 staffs to come to the room. I was so mad after transfer to other room immediate i rush to emergency at Putra Medical Centre to seek injection & medication. The clock now almost 2am

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

真實旅客

讚好：住宿狀況
The room is not equipped with the telephone,so much so in the event of the faulty toilet, we need to either go down to the ground floor to inform the reception or to call using our handphone. And,the hotel should engage the pest control services because there were many ants in the room during our stay.

10/10 優異

真實旅客

讚好：整潔度、職員與服務和客房舒適度

6/10 一般

Nor Azam (Kuala lumpur)

不滿：職員與服務
2 stars
Good nite sleep

6/10 一般

真實旅客

不滿：整潔度和住宿狀況
Okie
Overall still acceptable

6/10 一般

Chong (ipoh perak)

讚好：住宿狀況
ok ! T hotel
Everything quite ok!

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
Overall was good.