Dear Mr. Ya-Chun, Thank you for taking a moment to share your experience about your recent stay at our hotel. I am happy to hear that you enjoyed your stay so much. I do hope to get the chance to welcome you again as our guests in the future. Kind regards,

Thank you for taking the time to review your stay with us. We are so glad you had an enjoyable stay!

Dear Mr. / Mrs. Thank you for taking a moment to share your experience about your recent stay at our hotel. I am more than happy that you gave us 10 out of 10 stars. We really like that you enjoyed your stay to the fullest and it would be a great pleasure to welcome you back in the nearest future! Kind regards,

Dear Mr. / Mrs. Thank you for staying with us and for taking the time to fill in our guest satisfaction survey. I am delighted to read that you enjoyed your stay. I do hope to get the chance to welcome you again as our guests in the future. Kind regards, Marloes

Dear Ms. Nana, We appreciate your valuable feedback which enables us to monitor the standards and services we provide. In your feedback we did not exceed your expectations and we would like to apologize for that. We are happy to hear that you found the staff and the food of the restaurant to your liking. Please note that we will take your comments into consideration. At DoubleTree by Hilton we strive for 9 and 10 scores in our surveys. Is there anything regarding your stay that you would like to share with us, so that we can improve our services? We very much hope to have the opportunity to welcome you back to our hotel. Kind regards, Barry van der Kolk Front Office Supervisor

Dear Guest, Thank you for your feedback. We appropriate that you wrote us about your stay. However we are so sorry to read that you encountered some disappointments during your stay. We will discuss this with our team to prevent future cases.

Dear Enes Gegic,Thank you so much for your fantastic review! We truly appreciate you taking the time to rate us 5 out of 5. We're thrilled to hear that you had such a positive experience with us. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you again in the future!Kind regards,NicolasFront Office Agent

Dear Chris,We're delighted to hear that you enjoyed your stay with us. Thank you for your kind words about our welcoming staff, immaculate room, and delicious breakfast.Your recommendation means a lot to us. We hope to have the pleasure of welcoming you back soon!Best regards,IndyDoubletree by Hilton

Dear Sabrina,Thank you for sharing your experience with us. We're delighted to hear that you enjoyed our hotel's excellent location in a modern industrial district with nice restaurants, and that the free ferry to the city center was a plus for you.We sincerely apologize for any inconvenience during your initial check-in experience. Your feedback is important to us, and we will address this issue with our team to ensure a more welcoming experience for our guests. We're pleased that your subsequent interaction with the lady with dark hair was positive, and we appreciate your understanding.It's wonderful to know that you appreciated the friendly and service-oriented check-in later on. We also agree that the corner rooms with a window front offer a great view.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for an even more seamless and enjoyable stay in the future.Kind regards,IndyFront office agent

Dear Minoru,Thank you for your kind review about your stay with us!We are happy to hear that you enjoyed the location.We are looking forward to seeing you again in the not too distant future!Kind regards,BenteFront Office Agent

Beste Nadeysha,Hartelijk bedankt voor uw review. Wij zijn blij om te lezen dat u ons een 5 uit 5 scoort!Mocht u vragen hebben, staan wij altijd klaar om u te helpen.Met vriendelijke groet,BenteFront Office Agent

Dear Deborah,Thank you for your kind review about your stay with us!We are happy to hear that you rated us a 4 out of 5.We are looking forward to seeing you again in the not too distant future!Kind regards,BenteFront Office Agent

Beste Nasrin,Hartelijk bedankt dat u de tijd heeft genomen om een review achter te laten van uw verblijf bij ons!Wij zijn blij om te horen dat u een fijn verblijf heeft gehad.Wij hopen u in de toekomst weer te mogen verwelkomen.Met vriendelijke groet,BenteFront Office Agent

Dear Niek,Thank you for your kind review!We are looking to welcoming you in the not too distant future.Kind regards,BenteFront Office Agent

Dear Lian,Thank you for your kind review!We are looking to welcoming you in the not too distant future.Kind regards,BenteFront Office Agent

Dear Phil,Thank you for your kind review.We are happy to hear that you enjoyed your time in Amsterdam and our hotel.We are looking forward to welcoming you in the not too distant future! Kind regards,BenteFront Office Agent

Dear Chermene,Thank you for your kind review. We are happy to hear that you enjoyed the location of the hotel!We are looking forward to welcoming you in the not too distant future.Kind regards,BenteFront Office Agent

Dear Camille,Thank you for your kind review!We are looking to welcoming you in the not too distant future.Kind regards,BenteFront Office Agent

Dear Daniel, Thank you for your review, it helps us to improve our service. We hope to have you back in the non distant future!With kind regards, LucianaFront Office Agent

Dear Joanne,Thank you for sharing your experience with us, I am glad to hear you enjoyed your stay and our service. We hope to welcome you back in the non distant future!With kind regards, LucianaFront Office AgentDouble Tree by Hilton NDSM Wharf

Dear Peter,Thank you for your kind review. We are happy to hear that you enjoyed the location, the room, the food, and our service. We are looking forward to welcoming you in the not too distant future!Kind regards,BenteFront Office Agent

Dear Katja,Thank you very much for your feedback, it is very appreciated. Regarding the beds and AC in the rooms, we work according to international standards but I am going to report this to be taken into consideration or to be checked. Certainly, we do not have windows due to safety reasons.With kind regards,

Dear James, thank you for your review. We are happy to hear that you enjoyed your stay so much. Your compliments about the hotel, the staff, and the ferry are very appreciated. We are looking forward to welcoming you back to the hotel. Kind regards,

Dear Nicola, thank you for your review. We are happy to hear that you enjoyed your stay so much. We are looking forward to welcoming you back to the hotel. Kind regards,

Dear Mindi,Thank you for your kind review. We are happy to hear that you enjoyed the location and our service.I am sorry to hear that we did not succeed your expectations regarding the air-conditioning. We are more than happy to accommodate you in the future to a higher floor room.If you have any further questions, please do not hesitate to contact us.Kind regards,BenteFront Office Agent

Dear Mr. I'm sorry to hear about your experience with the late check-out charge during your recent stay at our hotel. We truly value your feedback and apologize for any inconvenience you may have encountered.It's important for us to address your concerns and clarify that this late check-out charge is in line with Hilton's policy. While we aim to provide exceptional service to our guests, Hilton properties may have policies in place regarding late check-outs, which may include associated fees. However, we understand that clear communication is key, and it seems there may have been a lapse in conveying this policy to you.We appreciate your loyalty as a guest, and we hope you would consider giving us another chance to provide you with a more positive experience in the future. If you have any further questions or concerns, please feel free to reach out to us directly. Your comfort and satisfaction are our top priorities, and we look forward to the opportunity to host you again and exceed your expectations. Kind regards,

Dear Lieselotte,Thank you for rating your stay with us a 5 out of 5!We are looking forward to welcoming you in the not too distant future.Kind regards,BenteFront Office Agent

Dear Anonymous,I am very sorry to hear about this. May I kindly ask to email us, so we can provide you with a better service. Kind regards,BenteFront Office Agent

Dear Lisa,Thank you for rating your stay with us a 5 out of 5!We are looking forward to welcoming you in the not too distant future.Kind regards,BenteFront Office Agent

Dear David,Thank you very much for your stay. I am reading that the ferry was not the most convenient public transport way for you, I would advise for the next time to plan the travel with the schedules we can offer you in the hotel or with the information you can get at the station. It would safe you a lot of time.Regarding, the airco in the rooms. Certainly, we cannot open our windows for the safety of our guests, that is why we need to refresh the air in the rooms periodically for the wellbeing of our guests. I am terribly sorry that we didn't explain this at the hotel. Apologies for this inconvenient.With kind regards,

Dear Yavuz, thank you for your review. I am happy to hear that you enjoyed your stay so much. We appreciate your compliments about the hotel and the friendly staff. We are looking forward to welcoming you back to the hotel. Kind regards,

Dear M,Thank you for taking the time to write a review about your recent stay with us.First and foremost, I would like to express our sincere gratitude for choosing to stay at our hotel. Your feedback is of paramount importance to us, as it helps us continually improve our services and provide the best possible experience to our valued guests.Your rating has a significant impact on our daily performance, and we are genuinely committed to understanding the specific factors that contributed to your assessment.I am sorry to hear that we did not succeed your expectations regarding the room. May I kindly ask if you have informed our night agent for this matter? In that case, we can act immediately.If you have any further questions, please do not hesitate to contact us. We are more than happy to be at your service.Thank you for your time and consideration. We look forward to hearing from you and hope to have the opportunity to restore your trust in our establishment in the future.Kind regards,BenteFront Office Agent

Thank you for your review. We are happy to hear that you enjoyed your stay with us. We are looking forward to welcoming you back to the hotel. Kind regards,

Dear Tobias,Thank you very much for your nice review. We appreciate it very much.Maybe you want to stay with us in your next visit to Amsterdam. Please know that our are very welcome in our hotel.Kind regards,

Thank you for your review. We are happy to hear that you enjoyed your stay so much with us. We are looking forward to welcoming you back to the hotel. Kind regards,

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

Thank you very much for taking the time to review your recent stay with us. Your feedback is highly valued as it always helps us learn and develop.It is good to see that you were able to enjoy your stay properly.If there is anything else we can do for you, please feel free to reach out to us.

Dear Filip,Thank you for your time and feedback. We are very happy to hear that you enjoyed your stay with us. We look forward to welcoming you again some time soon and we always remain at your disposal.Sincerely,MariaFront Office Agent

Dear Jacobus,Thank you for taking a moment to share your experience. We are very happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future! Until then, we always remain at your disposal for any further information or assistance.Sincerely,MariaFront office Agent

Thank you for your review. We are happy to hear that you enjoyed your stay so much with us. We are looking forward to welcoming you back to the hotel. Kind regards,

Dear Sandra, thank you for your review. We are happy to hear that you enjoyed your stay so much with us and that you liked the location. We are looking forward to welcoming you back to the hotel. Kind regards,

Dear Žydrunas,Thank you for taking a moment to share your experience. We are happy to hear you found the overall experience to your liking.We look forward to welcoming you back to our hotel in the not too distant future! Until then, we always remain at your disposal for any further information or assistance.Sincerely,MariaFront Office AgentDoubleTree by Hilton Amsterdam NDSM Wharf