Stayed at this hotel for five nights. The 24hrs counter service is very convenient for travelers who arrive late. The response from the hotel through email is also very promptly. They also provide kettles in rooms, good for travelers who drink tea. But since we arrived late at night due to traffic, they arranged a room with wheelchair-accessible bathroom for us, but we don’t actually need this kind of bathroom, and this is not the kind of room I booked. The only thing that I like the least is that the towel usually has stains on it during my stay, even we did ask the house keeping to change new towels for us everyday.