"The concierge (s) were delightful to talk to! The valet and lobby staff were also very polite and engaging.
Loved the pumpkin contest. Everybody was splendid, from the cleaning staff to the waitress in the hotel restaurant and bar.
There was one lady, a little older (white, maybe reddish/brown hair), who worked the front desk when we first arrived on Oct. 29. She was not as helpful or pleasant as everyone else. In fact, I felt rather embarrassed or self-conscious when interacting with her.
Other than that, excellent hotel!"