搜索马萨诸塞酒店

“整体不错 但还是要第一时间提示没有卫生间”

“Clean and very nice staff”

“Free breakfast but just pre-packaged bakery and basic tea/ coffee”

“沒使用酒吧 櫃檯nice 空調有熱”

“So far so good ”

“房間乾淨、服務佳”

“the best luxury hotel in Boston,with big room space and luxury amendity.”

“The first day when we entered the room we noticed the the toilet was dirty, we talked with the front desk and they sent someone to clean, quit disappointing for the first day… the third day they did not clean the room and when we called the front desk they told us that they don’t have to, even in the rules of the resort is clearly written that is a part of the service they are supposed to provide. Bottom line the behavior of the front desk and the room cleanliness make not a good impression. We……

“I haven't used anything since checking in. The bathtub is clogged and infested with mosquitoes. The windowsills and tables in the room are dusty, as if no one has stayed and hasn't cleaned them in ages. The refrigerator also doesn't work. After reporting the situation, we were told we would get a full refund. However, a month has passed and I haven't received one. I contacted the hotel, and they said they'd already processed the refund and told me to check with my bank. I went to the bank and……

“Good”

“It’s just that there’s no one at the front desk. It’s very inconvenient when we need some help and there’s no employee at the front desk to help. The room was okay but windows couldn’t open and it’s poor ventilation. But very quiet and safe. Coffee machine very not clean and bathroom are very small.”