10/10 Excellent
Michael
23 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Michael
Stayed 4 nights in Jan 2026
citizenM Boston Back Bay
4.0 star property
Savor flavors from around the world at our on-site restaurant or get energized at our state-of-the-art gym. Express check-in ensures you can start your adventure right away.
Choose dates to view prices
Photo gallery for citizenM Boston Back Bay
In the heart of Boston, citizenM Boston Back Bay offers a vibrant retreat with a 24-hour gym and restaurant. Unwind in the bar, stay connected with WiFi, or enjoy coffee and tea in the lobby; this hotel near Harvard University also features express check-in/check-out and smoke-free premises.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
- Air-conditioning
- Bar
The current price is HK$978
HK$978
HK$1,138 total
includes taxes & fees
22 Mar - 23 Mar
Room options
Check availability for these dates
View all photos for Room, 1 King Bed
Room, 1 King Bed
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Air conditioning
Fridge
LED TV
Separate bedroom
Pillow-top bed
Premium bedding
Private bathroom
Hairdryer
- 151 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Room, 1 King Bed (High Floor)
Room, 1 King Bed (High Floor)
8.88.8 out of 10
Excellent
16 reviews
(16 reviews)
Highlights
Air conditioning
Fridge
LED TV
Separate bedroom
Pillow-top bed
Premium bedding
Private bathroom
Hairdryer
- 151 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)
Room, 1 King Bed (Mobility Accessible, Roll-In Shower)
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Fridge
LED TV
Separate bedroom
Pillow-top bed
Premium bedding
Private bathroom
Hairdryer
- 151 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Premium Room, 1 King Bed (View)
Premium Room, 1 King Bed (View)
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Air conditioning
Fridge
LED TV
Separate bedroom
Pillow-top bed
Premium bedding
Private bathroom
Hairdryer
- 151 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
You may also like
Ad
The Verb Hotel
Fenway–Kenmore
- Pool
- Breakfast included
- Pet-friendly
- Free Wi-Fi
9.6 out of 10, Exceptional, 2,019 reviews
9.6
Exceptional
2,019 reviews
The price is HK$1,401
HK$1,401
HK$1,995 total
includes taxes & fees
19 Mar - 20 Mar
Ad
Charlesmark Hotel
Back Bay
- Breakfast included
- Free Wi-Fi
- Restaurant
- Air-conditioning
8.8 out of 10, Excellent, 1,150 reviews
8.8
Excellent
1,150 reviews
Ad
Cambria Hotel Boston Somerville
Spring Hill
- Pet-friendly
- Free Wi-Fi
- Restaurant
- Air-conditioning
9.6 out of 10, Exceptional, 1,012 reviews
9.6
Exceptional
1,012 reviews
The price is HK$1,190
HK$1,190
HK$1,329 total
includes taxes & fees
22 Mar - 23 Mar
Ad
Harborside Inn Of Boston
Downtown Boston
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Business services
9.2 out of 10, Wonderful, 6,378 reviews
9.2
Wonderful
6,378 reviews
The price is HK$2,879
HK$2,879
HK$3,353 total
includes taxes & fees
4 Apr - 5 Apr
Ad
Courtyard by Marriott Boston Downtown
Bay Village
- Pet-friendly
- Free Wi-Fi
- Restaurant
- Air-conditioning
8.6 out of 10, Excellent, 1,025 reviews
8.6
Excellent
1,025 reviews
The price is HK$1,126
HK$1,126
HK$1,311 total
includes taxes & fees
22 Mar - 23 Mar
Ad
Boston Marriott Copley Place
Back Bay
- Pool
- Free Wi-Fi
- Restaurant
- Air-conditioning
9.2 out of 10, Wonderful, 1,774 reviews
9.2
Wonderful
1,774 reviews
The price is HK$1,588
HK$1,588
HK$2,168 total
includes taxes & fees
5 Apr - 6 Apr
Ad
Battery Wharf Hotel, Boston Waterfront
North End
- Spa
- Pet-friendly
- Free Wi-Fi
- Restaurant
8.8 out of 10, Excellent, 1,793 reviews
8.8
Excellent
1,793 reviews
The price is HK$1,181
HK$1,181
HK$1,567 total
includes taxes & fees
22 Mar - 23 Mar
Ad
Omni Boston Hotel at the Seaport
Seaport District
- Pool
- Hot tub
- Spa
- Pet-friendly
9.2 out of 10, Wonderful, 4,522 reviews
9.2
Wonderful
4,522 reviews
The price is HK$1,191
HK$1,191
HK$1,706 total
includes taxes & fees
22 Mar - 23 Mar
Ad
Seaport Hotel Boston
Seaport District
- Pool
- Pet-friendly
- Free Wi-Fi
- Restaurant
9.6 out of 10, Exceptional, 4,053 reviews
9.6
Exceptional
4,053 reviews
The price is HK$1,256
HK$1,256
HK$1,730 total
includes taxes & fees
22 Mar - 23 Mar
Ad
Encore Boston Harbor
Everett
- Spa
- Parking included
- Free Wi-Fi
- Restaurant
9.6 out of 10, Exceptional, 3,614 reviews
9.6
Exceptional
3,614 reviews
The price is HK$1,570
HK$1,570
HK$1,754 total
includes taxes & fees
11 Mar - 12 Mar
Sign in to view eligible discounts and perks. More rewards for more adventures!
About the area
Fenway–Kenmore, a neighbourhood in Boston, is home to citizenM Boston Back Bay. Boston Harbor and Encore Boston Harbor are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit New England Aquarium and Museum of Science. Looking to enjoy an event or a game? See what's going on at Fenway Park or TD Garden. Visit our Boston travel guide
408 Newbury street, Boston, MA, 02115
What's nearby
Newbury Street1 min walk - 0.1 km
Hynes Convention Center5 min walk - 0.5 km
Boston University6 min walk - 0.6 km
Northeastern University8 min walk - 0.7 km
Fenway Park8 min walk - 0.7 km
Getting around
- Hynes Convention Center Station1 min walk
- Boston Yawkey Station14 min walk
- Logan International Airport (BOS)20 min drive
Restaurants
- Wendy's3 min walk
- Starbucks2 min walk
- Chicha San Chen 吃茶三千1 min walk
- Dunkin'3 min walk
- The Bebop3 min walk
About this property
citizenM Boston Back Bay
Upscale hotel near Boston University
Close to Fenway Park and Northeastern University, citizenM Boston Back Bay provides a coffee shop/cafe, a bar and a 24-hour gym. The on-site restaurant, canteenM, features international cuisine. Stay connected with free in-room WiFi.
Other perks at this hotel include:
- Buffet breakfast (surcharge), express check-out and express check-in
- A TV in reception, smoke-free property and coworking spaces
- Coffee/tea in reception, a lift and a water dispenser
Room features
All 399 rooms offer comforts, such as premium bedding and iPads, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
- Recycling, LED light bulbs and eco-friendly cleaning products
- Bathrooms with hydromassage showers and eco-friendly toiletries
- 43-inch LED TVs with premium channels
- Wardrobes/cupboards, fridges and heating
Similar properties
Hilton Boston Back Bay
Hilton Boston Back Bay
Fenway–Kenmore
- Pool
- Free Wi-Fi
- Restaurant
- Air-conditioning
8.4 out of 10, Very good, 1,245 reviews
8.4
Very good
1,245 reviews
The price is HK$1,036
HK$1,036
HK$1,441 total
includes taxes & fees
29 Mar - 30 Mar
Arcadian Hotel
Arcadian Hotel
Coolidge Corner
- Breakfast included
- Free Wi-Fi
- Restaurant
- Air-conditioning
8.0 out of 10, Very good, 3,937 reviews
8.0
Very good
3,937 reviews
The price is HK$951
HK$951
HK$1,325 total
includes taxes & fees
22 Mar - 23 Mar
Harborside Inn Of Boston
Harborside Inn Of Boston
Downtown Boston
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Business services
9.2 out of 10, Wonderful, 6,378 reviews
9.2
Wonderful
6,378 reviews
The price is HK$2,879
HK$2,879
HK$3,353 total
includes taxes & fees
4 Apr - 5 Apr
citizenM Boston North Station
citizenM Boston North Station
West End
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Gym
9.4 out of 10, Exceptional, 4,421 reviews
9.4
Exceptional
4,421 reviews
The price is HK$1,157
HK$1,157
HK$1,348 total
includes taxes & fees
22 Mar - 23 Mar
Hilton Boston Park Plaza
Hilton Boston Park Plaza
Bay Village
- Pet-friendly
- Free Wi-Fi
- Restaurant
- Air-conditioning
8.4 out of 10, Very good, 3,135 reviews
8.4
Very good
3,135 reviews
The price is HK$955
HK$955
HK$1,431 total
includes taxes & fees
22 Mar - 23 Mar
Copley Square Hotel, a FOUND Hotel
Copley Square Hotel, a FOUND Hotel
Back Bay
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Parking available
8.6 out of 10, Excellent, 3,990 reviews
8.6
Excellent
3,990 reviews
The price is HK$996
HK$996
HK$1,159 total
includes taxes & fees
22 Mar - 23 Mar
Seaport Hotel Boston
Seaport Hotel Boston
Seaport District
- Pool
- Pet-friendly
- Free Wi-Fi
- Restaurant
9.6 out of 10, Exceptional, 4,053 reviews
9.6
Exceptional
4,053 reviews
The price is HK$1,256
HK$1,256
HK$1,730 total
includes taxes & fees
22 Mar - 23 Mar
The Midtown Hotel MOD Collection by Sonesta
The Midtown Hotel MOD Collection by Sonesta
Back Bay
- Breakfast included
- Pet-friendly
- Free Wi-Fi
- Air-conditioning
7.6 out of 10, Good, 1,021 reviews
7.6
Good
1,021 reviews
The price is HK$1,087
HK$1,087
HK$1,266 total
includes taxes & fees
11 Mar - 12 Mar
Hyatt Regency Boston
Hyatt Regency Boston
Downtown Boston
- Pool
- Pet-friendly
- Free Wi-Fi
- Restaurant
9.0 out of 10, Wonderful, 1,916 reviews
9.0
Wonderful
1,916 reviews
The price is HK$1,270
HK$1,270
HK$1,753 total
includes taxes & fees
5 Apr - 6 Apr
Sheraton Boston, a Marriott Hotel
Sheraton Boston, a Marriott Hotel
Back Bay
- Pool
- Pet-friendly
- Free Wi-Fi
- Restaurant
8.6 out of 10, Excellent, 1,785 reviews
8.6
Excellent
1,785 reviews
The price is HK$1,697
HK$1,697
HK$1,977 total
includes taxes & fees
29 Mar - 30 Mar
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi and wired internet
Parking and transport
- No on-site parking available
Food and drink
- Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20.50 per person
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
Restaurants on site
- canteenM
Things to do
- 24-hour gym
- TV in common areas
Family friendly
- In-room refrigerator
Conveniences
- 24-hour front desk
- Luggage storage
- Shared microwave
- Water dispenser
Guest services
- Housekeeping on request
- Multilingual staff
Business services
- Coworking space
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Grab bar in shower (91 centimetre high)
- Lift (107 centimetre wide door)
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible bathroom vanity (86 centimetre high)
- Wheelchair-accessible gym
- Wheelchair-accessible lounge
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk (86 centimetre high)
- Wheelchair-accessible restaurant
More
- 1 building
- 14 floors
- At least 10% of profits reinvested in community and sustainability
- At least 80% lighting from LEDs
- Biodegradable coffee stirrers available
- Biodegradable drinking straws available
- Communal living room
- Comprehensive food waste policy
- Comprehensive recycling policy
- Double-glazed windows
- Eco-friendly cleaning products used
- Humane treatment of captive wild animals
- Local artist showcase
- Local culture and ecosystem education
- Locally-owned and organised tours and activities
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic soft drink bottles
- No plastic water bottles
- Reusable cups
- Smoke-free property
- Vegetarian breakfast available
- Vegetarian dining options
- Water dispenser usage encouraged
Room amenities
Bedroom
- Pillowtop mattress
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Hydromassage showerhead
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided
Entertainment
- 43-inch LED TV with premium digital channels
- IPad
- IPod dock
Food and drink
- Refrigerator
More
- Air conditioning (climate-controlled)
- Bulk dispensers for toiletries
- Cleaning products are eco-friendly
- Desk
- Eco-friendly toiletries
- Energy-saving switches in guestrooms
- Heating (climate-controlled)
- Iron/ironing board
- Laptop workspace
- LED lighting
- Mobile key entry
- Phone
- Recycling
- Safe
- Water-efficient showers
- Water-efficient toilets
Policies
Check-in
Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
- Fee for buffet breakfast: from approximately USD 20.50 per person
- Late check-out fee: USD 69 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
CitizenM Boston Back Bay Hotel
CitizenM Boston Back Bay Boston
CitizenM Boston Back Bay Hotel Boston
Frequently asked questions
Is citizenM Boston Back Bay pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at citizenM Boston Back Bay?
As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at citizenM Boston Back Bay on 22 Mar 2026 start from HK$978, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at citizenM Boston Back Bay?
This hotel doesn't offer parking.
What time is check-in at citizenM Boston Back Bay?
Check-in begins at 2:00 PM.
What time is check-out at citizenM Boston Back Bay?
Checkout is at 11:00 AM. Late checkout is available for USD 69 (subject to availability).
Where is citizenM Boston Back Bay located?
Located in Fenway–Kenmore, this hotel is within a 10-minute walk of Newbury Street, Boston University and Northeastern University. Fenway Park and Copley Square are also within 15 minutes. Hynes Convention Center Station is only a 2-minute walk and Kenmore Station is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
BetaBetaGet instant answers with AI powered search of property information and reviews.
Reviews
citizenM Boston Back Bay Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.2
Amenities
9.4
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 1863 out of 2417 reviews
10 - Excellent
1,863
Rating 8 - Good. 362 out of 2417 reviews
8 - Good
362
Rating 6 - Okay. 117 out of 2417 reviews
6 - Okay
117
Rating 4 - Poor. 34 out of 2417 reviews
4 - Poor
34
Rating 2 - Terrible. 41 out of 2417 reviews
2 - Terrible
41
Reviews
10/10 Excellent
David
30 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
very nice view and very easy quick check in
David
Stayed 1 night in Jan 2026
10/10 Excellent
Carolyn
17 Jan 2026
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, easy access to the T (across the street), comfortable common areas, nice stay.
Carolyn
Stayed 3 nights in Jan 2026
10/10 Excellent
Allen
3 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Good location and very stylish. Would be great if they have cups and glasses in the rooms.
Allen
Stayed 2 nights in Nov 2025
10/10 Excellent
Edwin
20 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Beautiful ambiance
Amazing room
Best Lobby ever
Edwin
Stayed 1 night in Jan 2026
8/10 Good
Ryan
2 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and breakfast was good. Rooms are small but worked well for our quick trip.
Ryan
Stayed 1 night in Dec 2025
10/10 Excellent
Jennifer
31 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless! Staff was very helpful with check in and check out!
Jennifer
Stayed 1 night in Jan 2026
10/10 Excellent
Malika
16 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
This is a great hotel. I really like the look and feel of the rooms and the hotel itself. It’s in a great neighborhood and located near good restaurants and shops. Will definitely visit again.
Malika
Stayed 2 nights in Nov 2025
10/10 Excellent
Amanda
3 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfy rooms, amazing location!
Amanda
Stayed 1 night in Sep 2025
10/10 Excellent
Lidu
5 Dec 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at this hotel. Great location!
Lidu
Stayed 4 nights in Nov 2025
10/10 Excellent
Stephany
14 Nov 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and amazing location!
Stephany
Stayed 2 nights in Jul 2025
10/10 Excellent
Steve
20 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great! Very clean
Steve
Stayed 2 nights in Jan 2026
10/10 Excellent
Vidahlia
9 Jan 2026
Liked: Cleanliness, property conditions & facilities
Easy quick and a nice atmosphere
Vidahlia
Stayed 3 nights in Jan 2026
10/10 Excellent
Amir
10 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and nice hotel. Had a great view.
Amir
Stayed 7 nights in Nov 2025
10/10 Excellent
sandra
3 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great staff!
sandra
Stayed 1 night in Jan 2026
10/10 Excellent
Sarah
1 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Got the end room so super spacious; great amenities, always love a citizenM stay
Sarah
Stayed 1 night in Dec 2025
10/10 Excellent
Suzanne
28 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Great value for the location. Loved the roof top bar, amazing views. May need a reservation and it’s only small bites but with going up for a drink to see the view. We were able to store our bags prior to check in. Clean and quiet, good sleep.
Suzanne
Stayed 1 night in Jan 2026
10/10 Excellent
Sheldon
6 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Sheldon
Stayed 3 nights in Oct 2025
8/10 Good
Dorina
25 Nov 2025
Liked: Cleanliness
Disliked: Staff & service
Very clean room; the whole hotel had a nice vibe to it.
Dorina
Stayed 3 nights in Nov 2025
10/10 Excellent
Sarah
17 Nov 2025
Liked: Cleanliness, room comfort
Super cute vibes and very clean and welcoming. Had a wonderful stay.
Sarah
Stayed 1 night in Nov 2025
10/10 Excellent
Morwenna
13 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfy
Morwenna
Stayed 2 nights in Jan 2026
10/10 Excellent
Amelie
11 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Incredible- clean, easy, comfortable
Amelie
Stayed 1 night in Jan 2026
10/10 Excellent
Narimane
17 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff was courteous.very well situated
To walk around and discover the city.
Narimane
Stayed 3 nights in Oct 2025
10/10 Excellent
Kia
19 Nov 2025
Liked: Cleanliness, amenities
Wonderful place. Nice staff and great energy !!
Kia
Stayed 1 night in Nov 2025
10/10 Excellent
Jason
8 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, and common area was neat!
Jason
Stayed 1 night in Nov 2025