2/10 糟糕
Erica
与家人出行
2025 年 7 月 2 日
不满意：住宿条件和设施
I’m honestly almost scared to write this before receiving my security deposit back, which I’ve literally never been charged for before?
I will start with the positives:
My room was clean and the AC worked really well which is important on a hot day
Negatives:
-upon arrival there was a staff member sitting on the front stoop arguing with someone on her cellphone?
-the website I booked with said this hotel offered breakfast(which was the ONLY reason I chose it bc I have a toddler who wouldn’t want to wait to get dressed and drive first thing in the morning). When I asked front desk, they said all they offer is hot water for coffee and tea
-there is no lobby, so nowhere to set your luggage down
-there is no elevator. So I had to carry my 15 month old up and down several flights of stairs just to get my stuff in the room(no staff offered to help even once)
-front desk staff was incredibly rude. Tried to not accept my spouses credit card when they were the one paying for me and my daughter to stay there-even though we share a last name and it was from the same account as mine(but my chip fell out so the card doesn’t work)
-I literally witnessed a drug deal out by the back parking lot
-I’ve stayed at cheaper hotels with none of these problems.
-no one cleaned out the trash or gave me fresh towels
Honestly I just wouldn’t recommend it. I loved this trip and the hotel was the only downfall.
Erica
2025 年 6 月入住 2 晚