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"Great service, very friendly staff, nice restaurants "

"After some terrible train trouble in Italy, we got here after check in was closed. I called ahead of closing and the staff were so lovely, helpful and understanding about our situation and figured out a solution for us. Pool and sauna is open 24/7 and the can also book massages at the desk on check in."

"Mountain view was great !"

"Beautiful Mountain View’s from a spacious balcony, lovely room with large soaking tub and shower, and lovely common ares. The spa was fantastic."

"Breakfast was nice. Location excellent next to the gondola. Playground outside."

"The hotel and room had everything you would expect with an IHG Hotel."

"Very much a vintage hotel experience. I had an excellent mountain view, which I was able to enjoy from bed every morning. The cleaning crew were efficient and very good. The staff was very helpful with planning alternative hikes. I chose to walk the 800m from the train station, which for me was very doable. However, I am very fit and this may not be an option for everyone. The breakfast buffet was very good. I also had dinner at the hotel restaurant, Nico's, which was excellent. It was my best dining experience in Kandersteg and during my stay in Switzerland. The spa was small, but clean and very relaxing. I highly recommend staying here and would absolutely re-visit if I come back to Switzerland. "

"Very good value for money. Excellent help and service from Carole, the manager, and her sister who both went that extra mile to make our stay so enjoyable. Will definitely stay here again."

"The staff were so friendly and welcoming. The spa was delightful especially the hammam. I loved every moment of my stay. Thank you so much. "