St. Charles Arcada Theater Hotels

"The entire hotel smelled amazing, clean but also a nice scent. Also it's been nicely updated, lobby and room. The breakfast was great. Hot or cold, good variety. "

"Clean and convenient to where I needed to be for my brief stay in Chicago. Very reasonable rate and willing to accommodate my small dog."

"This hotel is clean and safe and staff is always polite. I love it here and will come again and again."

"After reserving a room here for a conference, I had read some recent reviews that were critical of this place, so I honestly didn't know what to expect. But those reviews were NOT my experience. I had a pleasant experience here. My room was very spacious and clean. The staff was very nice and accommodating. The lobby is HUGE and very beautiful. I did have one negative with some miscommunication with the pool being unlocked and it actually NOT being unlocked, even after telling the front desk twice that it wasn't unlocked, but they finally got it resolved. And wasn't a fan of surrounding area. There seemed to be a lot of construction going on, and to get to places to eat was kind of a drive. BUT overall I really had a nice time here. I would definitely would stay here again and definitely recommended this hotel. Thomas Hawthorne II"

"We had a great stay at the Hoffman Estates, The rooms were spacious, had a refrigerator and comfortable. The breakfast had a variety every day. The staff was friendly and helpful. We had only a few issues the bathroom door to Toilet & shower was awkward, would have been nice with nightlight or dimming options and elevators not working well. Overall great experience for all."

"Breakfast was amazing. The breakfast crew was outstanding!!"

"I wanted to let you know that the TV in Room 1212 had a technical issue during my stay on 4/25/26]. There was sound/audio playing, but the screen remained completely black. I tried [restarting/unplugging] it, but the problem persisted."

"more luxurious that my usual business stays, lots of room in the suite. Breakfast was pretty ordinary, happy hour snacks were welcome"

"Breakfast was better than most. Hot tub was as hot as it should be and hours were longer than other hotels. The best thing about this hotel is the front desk mngr, Lisa. She is a delightful treasure. You expect desk personnel to be helpful & pleasant but Lisa not only went above and beyond but welcomed us back every time we walked in the door."