Puno Arco Deustua Hotels

"Amazing, immaculate grounds and stunning views from front, back and room. Staff was very friendly, had the early check-in we requested ready on our arrival, quickly dealt with every issue. Just loved our stay. Would absolutely return. "

"Lovely place"

"The staff was amazing! Diego took excellent care of us and Hugo in the bar was great. Every staff member we encountered was warm and friendly. The room was very comfortable and we had a great view of the lake. We definitely recommend this establishment to anyone looking for a place to stay in Puno. Thank you to All the incredible staff!"

"Nice clean hotel, located very close to Plaza d’Armas. All the staff members are very nice, helpful and friendly except for one lady with glasses, who works the reception in the evening. She was rude, always on her phone and acted like we were disturbing her. She even told me not to get was from the dining area even if the other receptionist in the morning said I could help myself. Other than this employee the others were so helpful. They even made me a breakfast box to go as I had to leave on an early morning excursion at 5:00 am. "

"Great Location "

"Location is great and staff were very helpful."

"Nothing fancy, but nothing in this town is. Clean, comfortable room. Service was excellent, although very annoying that front desk called us at 9:20 to tell us breakfast was ending at 10, and we were planning to skip it to sleep in! Two-minute walk to main plaza and street with lots of restaurants. Minimal breakfast buffet. No fridge. Would absolutely stay here again."

"The staff was very friendly and helpful. They were able to arrange for laundry and airport transportation. The hot water is great, but not always available (depends on usage). The rooms were very clean as well. "

"Good room and helpfull staff. Very kind person."