Chicago Arts Club of Chicago Hotels

"We checked in late on March 8 and Francine was so helpful!!! She was patient and professional while answering all questions. Our room was lovely. The location is ideal for parking, restaurants and sightseeing. "

"Room needs to be updated, Charged my card 3 times and didn’t try to fix the issue, after I showed them that they charged me. Didn’t have enough amenities in the room. Furniture needs to be replaced "

"We had a city view"

"Room was clean, staff was very helpful although there was only one bartender on St Pattys weekend. Valet were very nice and helpful. Great views of the lake and safe neighborhood. Would stay again. "

"yes"

"Very fast and smooth. Very clean and accommodating. "

"Rooms are outdated compared to the lobby "

"We stayed for two nights and our room was never cleaned. I was also never reimbursed the $211 security deposit that was supposed to be returned after checkout. I’m still waiting one month later. Another major issue was that the elevators were broken during our stay. Because of this, we had to carry all of our luggage down seven flights of stairs when leaving, which was extremely inconvenient. Due to this experience, I would not feel comfortable booking here again. I would be concerned about being charged and not being reimbursed, while also having difficulty reaching anyone for assistance. Look forward to receiving my deposit from last months visit eventually. "

"Hot water pressure was very very low. Had to leave the shower running for an hour turn it off completely then turn it back on for the pressure to work. "