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亞特蘭大巴克海德萬豪廣場套房酒店的評價

2.5 out of 5
亞特蘭大巴克海德萬豪廣場套房酒店
820 Sidney Marcus Blvd Ne, Atlanta, GA

評價

8.4

很好

10 分評分，優異；390 則評價中有 178 則" "
8 分評分，不錯；390 則評價中有 129 則" "
6 分評分，一般；390 則評價中有 53 則" "
4 分評分，欠佳；390 則評價中有 16 則" "
2 分評分，很差；390 則評價中有 14 則" "

8.6/10 

整潔度

9.0/10 

職員與服務

8.0/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

6/10 一般

Angie

讚好：職員與服務
.
於 2024 年 4 月住了 2 晚

10/10 優異

Stephen

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place
於 2024 年 3 月住了 2 晚

10/10 優異

Stephen

於 2024 年 3 月住了 1 晚

10/10 優異

Daniel

家人同遊, 伴侶同遊
Hotel was extremely clean, the staff were very nice, breakfast was just OK. We had a two bedroom suite, my shower was great, my sister said her shower was a little cold, other than that, our stay was great.
於 2024 年 2 月住了 2 晚

10/10 優異

Hakim (Washington)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everyone was so nice! Every time i had a personal problem, they had a solution, and the manager is amazing.
於 2024 年 2 月住了 2 晚

10/10 優異

Juan

讚好：整潔度、職員與服務、設施服務和住宿狀況
Buen alojamiento
於 2024 年 1 月住了 4 晚

10/10 優異

Peter

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great first impression
Stay was great. As soon as i arrived i was met with a smile and had a pleasant check in. Room was clean and set up nicely. Breakfast was good with a nice variety of food. Overall just a nice stay.
於 2023 年 12 月住了 1 晚

6/10 一般

Ramez

親子同遊
讚好：設施服務和住宿狀況
Reserved a queen bed got a smaller one. Breakfast is bland
於 2023 年 11 月住了 2 晚

6/10 一般

真實旅客

商務旅客
Okay
Older hotel, rundown. Not in the greatest area room was clean.
於 2023 年 11 月住了 1 晚

2/10 很差

MUNNY

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Check in terrible can not find my reservation!
於 2023 年 10 月住了 1 晚

10/10 優異

Aixa V

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚

8/10 不錯

Thomas

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff accommodations good Internet didn't work

10/10 優異

Mary

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel. You can sleep. You have a hot breakfast. At 7am all Serca stores are available to buy clothes. You have a super Hispanic market. There is everything. The people at the hotel are very helpful.
於 2023 年 9 月住了 9 晚

6/10 一般

Timothy Allen

親子同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
Landscaping
於 2023 年 9 月住了 7 晚

10/10 優異

Orcun

讚好：職員與服務和住宿狀況
Very friendly and capable staff
於 2023 年 8 月住了 2 晚

2/10 很差

Emily

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2023 年 8 月住了 1 晚

10/10 優異

Vasiliki

於 2023 年 6 月住了 2 晚

8/10 不錯

David (Charlotte)

於 2023 年 8 月住了 1 晚

10/10 優異

Frantz

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and staff was very polite. Quiet, easy and plenty of park. The one thing is the same I've seen at other hotels...stop with the pre-made sandwiches, get rid of that covid era idea. Starts the day off bad.
於 2023 年 7 月住了 9 晚

10/10 優異

Chastity (Baltimore)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quin, front desk, she was personable, nice young lady. Loved the studio. Dishes, dishwasher 👍
於 2023 年 7 月住了 6 晚

6/10 一般

Tamekia

家人同遊
讚好：住宿狀況
不滿：客房舒適度
Overall stay was good except there was no internet service so i couldn’t use my tablet nor watch netfix.
於 2023 年 7 月住了 1 晚
Ebony 於 2023年7月22日的回應
Thank you for taking the time to share your feedback. However we dropped the ball by providing internet service. On behalf of my team and I we are so sorry and have taking the necessary steps to make sure this doesn't happen in the future.

10/10 優異

Lori

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Nights Rest
Our stay for a baseball tournament was great. Centrally located. We felt safe at the hotel and the room was very comfortable. Hot water in the shower and comfortable beds. Staff was very friendly and helped answer any questions we had. Would definitely stay there again.
於 2023 年 7 月住了 8 晚
Ebony 於 2023年7月22日的回應
Thank you for taking the time to share your feedback. We value our guest and its our goal to provide great service. Its great to hear we accomplished our goal! I will share you feedback with my team and we look forward to serving you in the future!

6/10 一般

Reagan

多人同遊
讚好：住宿狀況和客房舒適度
不滿：整潔度
Not so great
I got there and the check in lady was nice enough. I didn’t sleep in the bed since we only used the hotel room to get ready for a concert but when we came back and I was fixing to shower I noticed hairs all over what was supposed to be the clean towels. Long dark hairs and then some pubes on the wash clothes. Everything else was pretty clean but ugh hair is so disgusting. I probably wouldn’t stay the night here but at least I didn’t see any bugs…
於 2023 年 6 月住了 1 晚
Ebony 於 2023年7月22日的回應
Thank you for taking the time to share your feedback. We value our guest. Our goal is to provide great service ,and we dropped the ball. On behalf of my team and I we apologize and will take the necessary steps to correct the areas of opportunity...

10/10 優異

Natalia (Thomasville)

於 2023 年 6 月住了 1 晚

10/10 優異

Mark

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚

8/10 不錯

Vassiliki

伴侶同遊
讚好：整潔度和職員與服務
I booked this property for 4 reasons. Reviews said it was clean and it was. Free breakfast was nice. Free covered parking was amazing, in a city that normally charges $40-60/ day for hotel parking. And a gigantic jacuzzi outside. Website said so, picture and all. . That was a huge reason because we were driving 7 hours, and the biggest disappointment. . But it was full of leaves and bugs and the jets were no jets. It was a hot bath with bugs. No towels, you had to ask the front desk to go upstairs and get you pool towels. A garden hose ran from around the whole building.and repaired with duct tape, was left inside the hot tub. ..and nobody maintaining the area.
於 2023 年 5 月住了 2 晚

10/10 優異

sripriya

家人同遊
讚好：整潔度、職員與服務和住宿狀況
We stayed here for 5 days and so we wanted the kitchen. The stay here was very comfortable with the room having all the necessities. The laundry was free except for the laundry detergent. The breakfast was also very good quality . The gym was a bit sparse with only the treadmill suiting us. Will definitely recommend this and we'll stay here again.
於 2023 年 4 月住了 6 晚

6/10 一般

Judith

商務旅客
讚好：職員與服務
Very conveniently located and easy to get to downtown ATL. Free parking was a plus as the center city hotels charge a fortune. Overall the hotel was in average condition and could use some renovation. Still, the price was not outrageous and it served its purpose.
於 2023 年 4 月住了 3 晚

8/10 不錯

Adriana

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was friendly and nice
於 2023 年 4 月住了 4 晚

4/10 欠佳

真實旅客

家人同遊
不滿：住宿狀況和客房舒適度
Disappointed room
This place is dated. I expected more from the pictures online. Our room had a queen bed and the room itself was small. Two night stands and no dresser. There was also no AC vent or until in our room. We had a switch for a fan but it did not work. The AC unit was in the living room.
於 2023 年 4 月住了 1 晚

8/10 不錯

Aisha

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was great. Not to happy about the mandatory $60 hold on my CC
於 2023 年 4 月住了 3 晚

4/10 欠佳

Lisa

不滿：整潔度
Courtney, the front desk manager, was very helpful in helping to sympathize and resolve a mistake made by the housekeeping staff. However, I was disappointed that none of the other staff, including management, decided to ensure that communication remained open on next steps.
於 2023 年 4 月住了 2 晚

10/10 優異

Jim

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location, clean rooms, convenient parking
於 2023 年 4 月住了 2 晚

8/10 不錯

Shelby

於 2023 年 3 月住了 1 晚

8/10 不錯

Olivia

寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We enjoyed being able to stay on the ground floor with our dog for easy access in and out. Staff was friendly, and the room was clean and comfortable! I would recommend this hotel and stay again.

10/10 優異

Heather

親子同遊
讚好：職員與服務、設施服務和住宿狀況
The room was large and well appointed. Would have appreciated pancakes or waffles as breakfast option.

10/10 優異

Katy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 2 晚

10/10 優異

Orlando

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel and staff!
Great hotel and staff!
於 2022 年 8 月住了 6 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The staff was very friendly and the location was great. I would have liked to see recycling as an option.
於 2022 年 9 月住了 7 晚

8/10 不錯

Jerry

於 2022 年 9 月住了 11 晚

6/10 一般

Sharon

家人同遊, 商務旅客
讚好：職員與服務、設施服務和住宿狀況
不滿：整潔度
All was good. Just need a little more cleaning. Which we did upon arrival. No one's perfect though. Also, it's a short drive to Piedmont Hospital. Very convenient for me.
於 2022 年 7 月住了 9 晚

6/10 一般

Murugesh

家人同遊
It should have been better maintained. Breakfast was not good
於 2022 年 6 月住了 7 晚

8/10 不錯

Manjunatha

家人同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
Friendly Service. But the room is bit congested for the prices. Also, lack of business room was an issue. Reception area is small. parking was very convenient and very nice staff.
於 2022 年 6 月住了 14 晚

10/10 優異

Marcos Tadashi

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The accommodation was excellent. The employees are all very attentive, polite and receptive. The room is quite large with a full kitchen. Congratulations to Marie, who was always cheerful and made us feel at home, and to Carmen, who was very efficient with preparing our breakfast and always concerned about the cleanliness of the place.
於 2022 年 6 月住了 6 晚

6/10 一般

Samuel

於 2022 年 5 月住了 1 晚

2/10 很差

John

家人同遊
不滿：職員與服務、設施服務和住宿狀況
No pool no hottub. Cops with sirens out front 2am to 3am . No ice machine. Beds very old uncomfortable. No staff. Front door locked.
於 2022 年 5 月住了 1 晚

6/10 一般

jacqueline

於 2022 年 5 月住了 2 晚
Ebony Montgomery 於 2022年5月23日的回應
Thank you for taking the time to rate your stay. However, our goal is to provide great service in which we dropped the ball. So on behalf of my team and I we apologize. I hope to serve you in the near future to provide the service you deserve.

10/10 優異

Elizabeth P.

於 2022 年 5 月住了 1 晚
Ebony Montgomery 於 2022年5月10日的回應
Thanks for taking the time to share your feedback. Its awesome to know we provided great service! I will share this perfect score with my team and we look forward to serving you in the future!

4/10 欠佳

Simeon (Bolton)

商務旅客
不滿：整潔度、設施服務和住宿狀況
Would not recommend this property, better to find different location.
於 2022 年 4 月住了 1 晚
Ebony Montgomery 於 2022年5月10日的回應
Thank you for taking the time to share your feed back. However, we dropped the ball. We value and appreciate our guest so on behalf of my team and I we apologize for not meeting our goal by not providing the service you deserve.

2/10 很差

Cathi

家人同遊
不滿：職員與服務
We get downstairs at 8:45 for a 9:00 cut off for breakfast. The “server” was nowhere to be found but comes out at 8:52 to tell us we missed breakfast. How in the world? And the highway noises are terrible. The highway isn’t their fault but the staff being rude and denying us breakfast when we had 15 minutes left is uncalled for. Don’t waste your time staying here!
於 2022 年 4 月住了 1 晚
Ebony Montgomery 於 2022年5月10日的回應
Thank you for taking the time to share your feedback. However, I'm sorry our service was a rate of a 1. I have shared your feedback with my breakfast team to make sure to close at 9am as we try to do.