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"Yes and very courteous."

"Divine. Walked around in PJs all day eating, sleeping, bathing all day. Life reset achieved. "

"Room was spacious and clean. Hotel is tucked away in a tranquil corner beside the river. Surrounding area of the hotel is quiet but there are a couple of restaurants and convenience store 8 mins walk away. "

"Nos encanto el hotel, excelente atencion por parte del personal, excelente comida .. y una experiencia inigualable el tener un onsen privado en el cuarto!!"

"The room was clean, comfortable bed, with great temperature control. It was perfect for us two. If you have mobility issues, (walk with cane, crutches, walker) I would go with a bigger room. Great room. Outdoor entrance and lobby was very classy. It provided health supplies (brush, toothbrush , toothpaste, skincare products, tea, coffee) if needed. Staff was very kind and let us store luggage for an hour after we checked out and even called a cab for us. Highly recommend this hotel!!! Great location…shopping, restaurants, and train station within walking distance."

"Everyone, including the reception staff, parking attendants, housekeepers, and store staff, are consistently courteous and professional. This is probably my fifth time staying here, and I’ve never been disappointed. The rooms are always very clean and well stocked. I would definitely stay again."

"Everything from check-in to checkout was amazing. The facility was great with big room sizes, comfortable bed/pillows, and nicely set-up bathroom. Cleaning services were very accommodating for guest timelines and the 12pm checkout time was very welcome. "

"Clean room. Nice staff."

"such a beautiful place"