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貝斯特韋斯特金鑰匙酒店的評價

2.5 out of 5
貝斯特韋斯特金鑰匙酒店
13450 Lincoln Way, Auburn, CA

評價

9.0

卓越

10 分評分，優異；1000 則評價中有 569 則" "
8 分評分，不錯；1000 則評價中有 335 則" "
6 分評分，一般；1000 則評價中有 57 則" "
4 分評分，欠佳；1000 則評價中有 21 則" "
2 分評分，很差；1000 則評價中有 18 則" "

9.2/10 

整潔度

9.4/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Samuel (Fremont)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
They had the kind of room we wanted that is hard to find.
於 2024 年 5 月住了 2 晚
Windy 於 2024年5月6日的回應
Thank you for staying with us. We look forward to being able to serve you again in the future:)

10/10 優異

Samuel (Fremont)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
had exactly what we wanted. Our only complaint was people standing outside our room talking but that wasn't the hotel's fault.
於 2024 年 4 月住了 1 晚
Windy 於 2024年4月30日的回應
Thank you for choosing to stay with us. We look forward to being able to serve you again in the future:)

10/10 優異

Kaira

讚好：設施服務和住宿狀況
Everything was great
於 2024 年 4 月住了 1 晚
Windy 於 2024年4月25日的回應
Thank you for staying with us! We look forward to serving you again in the future:)

10/10 優異

Angelica

家人同遊
Will stay here again.
於 2024 年 4 月住了 2 晚
Windy 於 2024年4月19日的回應
Thank you for choosing us for your lodging needs! We look forward to being able to serve you again in the future:)

10/10 優異

Samuel (Fremont)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We are always very happy when we stay here. Our favorite room is on the bottom floor, so sometimes when someone is the room above we can hear the walking around. And sometimes people can be noisy right outside your door. But we still like it here a lot.
於 2024 年 4 月住了 2 晚
ce 於 2024年4月16日的回應
Dear Samuel:We so enjoy having you stay with us. Always call us if there are any problems we are 24/7. Thank you

10/10 優異

Jack

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Enjoyed friendly staff when checking in and the breakfast was delicious.
於 2024 年 4 月住了 1 晚
Windy 於 2024年4月15日的回應
Thank you for staying with us! We look forward to being able to serve you again in the future:)

10/10 優異

Tim

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Check in was quick and easy. Wendy got us a 1st level floor room which we greatly appreciate. Room was clean, bed was comfortable, breakfast was very good. We would return and recommend this place
於 2024 年 4 月住了 2 晚
ce 於 2024年4月14日的回應
Dear Tim:Thank you for your feedback. We hope to see you again.

8/10 不錯

Barbara

於 2024 年 4 月住了 3 晚
Windy 於 2024年4月29日的回應
Thank you for staying with us. We look forward to being able to serve you again in the future.

10/10 優異

Tatyana

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Windy 於 2024年4月9日的回應
Thank you for choosing us for your lodging needs. We look forward to being able to serve you again:)

10/10 優異

Patricia

讚好：整潔度、職員與服務、設施服務和住宿狀況
Fast check in, close to freeway.
於 2024 年 4 月住了 1 晚
ce 於 2024年4月7日的回應
Dear Patricia:Thank you for your review. We hope to see you again next time your in Auburn CA

10/10 優異

Darren

讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was clean. The room was VERY clean and very comfortable. Lots of television channels. The showers had great pressure too! I had two interactions with staff and both of the staff members were AMAZING! Friendly, courteous, and helpful. A great hotel choice if you’re in Auburn.
於 2024 年 4 月住了 1 晚
ce 於 2024年4月7日的回應
Dear Darren:We thank you for your awesome review. Come back and see us again soon!

10/10 優異

Samuel (Fremont)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
They had the kind of room option we wanted
於 2024 年 3 月住了 2 晚
ce 於 2024年4月6日的回應
Dear Samuel:Thank you for staying with us and we do hope to see you again.

10/10 優異

Jocelyn

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, spacious, courteous staff, good breakfast.
於 2024 年 3 月住了 3 晚
Windy 於 2024年4月3日的回應
Thank you for choosing the Golden Key for your lodging needs:) We look forward to being able to serve you again in the future!

10/10 優異

Kris

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff at this Best Western. Property was nice. Checkout was generous -- noon instead of 11.
於 2024 年 3 月住了 1 晚
ce 於 2024年3月30日的回應
Dear Kris:Thank you for your 5 out of 5. We hope to see you again!

8/10 不錯

Eric

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hardwood flooring, bright parking lighting. Nice breakfast. Fresh lobby coffee
於 2024 年 3 月住了 1 晚
Windy 於 2024年3月19日的回應
Thank you for taking the time to tell us about your stay. We value your feedback and appreciate your choice to stay with us. Looking forward to being able to serve you again in the future:)

8/10 不錯

Michael

多人同遊
very basic. on the low end compared to other BW locations.
於 2024 年 3 月住了 1 晚
Windy 於 2024年3月18日的回應
Thank you for staying with us. We appreciate your feedback.

8/10 不錯

Martha

伴侶同遊, 寵物同遊
讚好：設施服務
This was a nice property BUT the walls are thin!!! We heard the tv on one side of us and a HORRIBLE cough on the other side of us all night! Yikes!!!!!
於 2024 年 3 月住了 2 晚
Windy 於 2024年3月13日的回應
Thank you for staying with us! We look forward to serving you again in the future:)

10/10 優異

Eric

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, clean room, pool, hot tub, nice breakfast options. It is also close to many stores, restaurants and gas stations. I have no complaints. It was perfect.
於 2024 年 2 月住了 4 晚
Windy 於 2024年2月26日的回應
Thank you for taking the time to tell us about your stay. We appreciate your feedback:) We look forward to being able to serve you again in the future.

10/10 優異

Stacey

讚好：整潔度、職員與服務、設施服務和住宿狀況
The front desk staff was incredibly nice. I was shocked how friendly they were. They accommodated us with my sons service dog & gave no trouble. They have a nice sized grass area for the dogs to potty & smell around. It was rainy & muddy but was nice because you don’t see a lot of properties that DONT have dog poop everywhere. Their breakfast was great & even though the juice bar was broke, they still accommodated with juice carafes. The thing that sold me was the cleanliness. I am SO picky with cleanliness & check the beds & tub & not a single speck of hair or nastiness. I was impressed. The ONLY thing & it’s my fault because I forgot to say something was there were some ants going somewhere. They weren’t pests for us nor a huge amount. It wasn’t bad enough to move rooms. The place was impeccable except under the bed lol. You can tell it’s get forgotten. The shower was so clean my son was able to take a bath. That’s RARE.
於 2024 年 2 月住了 1 晚
Windy 於 2024年2月22日的回應
Thank you for telling us about your stay. We strive to give our guests a safe, clean and welcoming environment. We value and appreciate you as our guest. We look forward to being able to serve you again in the future:)

10/10 優異

Jeanne

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 1 晚
ce 於 2024年2月14日的回應
Dear Jeanne:Thank you for your feedback.

10/10 優異

Christopher

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was as expected. Clean rooms, comfortable beds. Breakfast sandwiches and waffles available.
於 2024 年 2 月住了 2 晚
Windy 於 2024年2月12日的回應
Thank you for choosing us for your lodging needs and for letting us know how your stay was. We look forward to serving you again in the future:)

10/10 優異

Jesse

商務旅客
The staff are so friendly and welcoming. Everything was super clean. I was very impressed. Enjoyed my stay
於 2024 年 2 月住了 2 晚
ce 於 2024年2月7日的回應
Dear Jesse:We thank you for your kind feedback. Please come back and see us again!

10/10 優異

Lisa

家人同遊, 寵物同遊
讚好：整潔度、職員與服務和住宿狀況
We were traveling with dog this time and it was great to have pet friendly options. Really appreciate it.
於 2024 年 2 月住了 1 晚
Windy 於 2024年2月6日的回應
Thank you for the 5 of 5! We appreciate you choosing us! Looking forward to being able to serve you again in the future:)

4/10 欠佳

Tim

伴侶同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
A/C-heater unit ran loud and rumbled all night long. Woke us several times. No cable programs to TV despite resetting converter box. Bathroom faucet valve sprayed water across counter.
於 2024 年 2 月住了 1 晚
Windy 於 2024年2月5日的回應
On behalf of the Golden Key, I would like to apologize for the inconvenience caused to you during your stay. Thank you for your time and consideration telling us about your stay. We hope you will consider us again in the future and give us the opportunity to better serve you.

10/10 優異

David

於 2024 年 1 月住了 1 晚
Windy 於 2024年3月20日的回應
Thank you for choosing the Golden Key! We look forward to being able to serve you again in the future:)

10/10 優異

Monica

讚好：整潔度、職員與服務和住宿狀況
Property was very nice. It was clean and the staff was great at check-in. Breakfast was also very good.
於 2024 年 1 月住了 1 晚
Windy 於 2024年1月31日的回應
Thank you for choosing us for your lodging needs. We appreciate having you stay with us and taking the time to tell us about your experience. We look forward to being able to serve you again in the future:)

4/10 欠佳

Deidre

伴侶同遊
不滿：設施服務和住宿狀況
This property was sub standard for a Best Western. They had me on the 2nd floor and no handicapped accessibility. The bathroom sink did not drain properly and they water took so long to go down the drain. The tv remote didn't work properly at all. It took at least 30 minutes to figure out. I called to ask what time breakfast was on Saturday and the lady was quite curt with her response. Breakfast sandwich was rock hard. Heat lamp did not heat the bathroom. Never again!
於 2024 年 1 月住了 2 晚
Windy 於 2024年1月23日的回應
On behalf of the Golden Key, I would like to apologize to you Deidre for not meeting your expectations for your stay. Thank you for your feedback. We strive to be customer service driven and provide clean and caring accommodations for every guest. Your time and experience is everything. I will look further into the issues with your stay. Thank you and I hope we can better serve you in the future.

10/10 優異

Thomas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
No nonsense perfection
Simple elegance No nonsense perfection No carpet, no bedspread, clean, clean! Great bed Practical wash cloths, towels, soaps, body wash Room darkening blinds Nice little breakfast, included Amazing value This little hotel doesn’t try to be something it's not The reviews are all true!
於 2024 年 1 月住了 1 晚
ce 於 2024年1月18日的回應
Dear Thomas:Thank you for your 10 out of 10. We really appreciate your review.

10/10 優異

Kevin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My room was very clean and the staff was friendly upon arrival.
於 2024 年 1 月住了 1 晚
Windy 於 2024年1月16日的回應
Thank you for telling us about your stay. Your experience is everything:) We look forward to being able to serve you again in the future.

10/10 優異

Willie

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Windy 於 2024年1月15日的回應
Thank you choosing to stay with us here at the Golden Key:) We appreciate you staying with us and look forward to serving you again in the future.

10/10 優異

Hyo Jin

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Windy 於 2024年1月16日的回應
Thank you for the 5 of 5! We value your experience with us and hope we can have the opportunity to serve you again in the future:)

10/10 優異

Alison Siegel

於 2024 年 1 月住了 1 晚
Windy 於 2024年2月5日的回應
Thank you for your 5 of 5! We value your business and look forward to serving you in the future:)

8/10 不錯

Linzy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and wonderful staff. Beds and pillows were a bit uncomfortable but our overall stay was pleasant.
於 2024 年 1 月住了 1 晚
cw 於 2024年1月15日的回應
Dear Linzy:We are so happy that you had a pleasant stay. Come back and see us again!

8/10 不錯

Christopher

讚好：整潔度、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Windy 於 2024年1月16日的回應
Thank you for choosing us! We look forward to being able to serve you again:)

10/10 優異

Willie

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
ce 於 2024年1月15日的回應
Thank you for the 10 out of 10. Please come back again.

10/10 優異

Dave

家人同遊
於 2024 年 1 月住了 1 晚
ce 於 2024年1月15日的回應
Thank you for your 10 out of 10. We hope to see you again.

10/10 優異

Renat

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
ce 於 2024年1月15日的回應
Dear Renat:Thank you for staying with us. We hope to see you again soon.

10/10 優異

Harley

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Windy 於 2024年1月1日的回應
Thank you for staying with us. We look forward to being able to serve you again in the future:) Happy New Year!

8/10 不錯

Jessica

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean. Excellent and very kind staff. Close to a very loud highway and beds and pillows are rather uncomfortable.
於 2023 年 12 月住了 3 晚
ce 於 2023年12月30日的回應
Dear Jessica:We thank you for your review and hope to see you again.

10/10 優異

Suriani

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was friendly and we felt comfortable staying here.
於 2023 年 12 月住了 2 晚
ce 於 2023年12月30日的回應
Dear Suriani:We are so happy to hear that you enjoyed your stay. Have a Happy New Year!

8/10 不錯

Elena (Sunnyvale)

於 2023 年 12 月住了 1 晚
Windy 於 2024年1月16日的回應
Thank you for choosing to stay with us. We look forward to being able to serve you again.

10/10 優異

Ralph Bradley

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice and clean
於 2023 年 12 月住了 1 晚
ce 於 2023年12月26日的回應
Thank you for your feedback. We look forward to your next stay.

10/10 優異

David

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Superb Auburn Sojourn - Best Western is Best
From the moment I checked in, everyone was helpful and friendly. The rooms are clean and comfortable. The front desk clerk, Windy, greeted me by first name days after check-in. Even the breakfast is tasty. I felt treated like family and appreciated as a customer. The stay exceeded my expectations.
於 2023 年 12 月住了 8 晚
ce 於 2023年12月26日的回應
Thank you for your feedback. Windy is exceptional and we are happy you enjoyed your stay.

10/10 優異

Don

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lady at front desk was eonderf
於 2023 年 12 月住了 1 晚
Windy 於 2023年12月22日的回應
Thank you for the 10 of 10!! We value your time and appreciate your review:) We also look forward to being able to serve you again in the future!

10/10 優異

Christopher

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
ce 於 2023年12月18日的回應
Thank you for your review. Please see us again next time you are in Auburn CA.

10/10 優異

Barry

讚好：整潔度、職員與服務和住宿狀況
Didn't like: Leafblowers outside the door for the first hour Liked: Nice room, low price, great check-in
於 2023 年 12 月住了 1 晚
ce 於 2023年12月13日的回應
Thank you for the 5 out of 5. Please come back and see us again when you are in Auburn.

4/10 欠佳

Geoffrey

於 2023 年 12 月住了 2 晚
Windy 於 2023年12月12日的回應
Thank you for staying with us. We hope you will consider staying with us again in the future:)

10/10 優異

Lawrence

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice stay!
Great motel, clean and comfortable. Not a negative thing to mention.
於 2023 年 12 月住了 1 晚
ce 於 2023年12月9日的回應
Dear Lawrence:Your review is outstanding. Come back to see us again.

8/10 不錯

Michelle

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overall pretty good
Decent location. Some freeway noise.
於 2023 年 12 月住了 1 晚
ce 於 2023年12月9日的回應
Dear Michelle:Thank you for your feedback.

10/10 優異

Erik

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel, clean and comfortable only complaint is the quality of the water from the tap , may be pipes need to be replaced? But apart from that it was very pleasant stay and price is very reasonable thanks
於 2023 年 11 月住了 1 晚
ce 於 2023年12月9日的回應
Dear Erik:We thank you for staying with us and hope to see you again.