Difficilmente si trova personale così cordiale. É una struttura adatta a persone che vogliono rilassarsi durante il loro soggiorno. Non c’è animazione e dopo le 23 già regna un gran silenzio. Ottima la possibilità di scegliere fra i ristoranti presenti dove anche lì troverete personale molto disponibile e accogliente. A fine soggiorno ci hanno concesso una camera d’appoggio prima della partenza. Posto veramente bello
Alessio
2025 年 7 月入住 2 晚
10/10 超赞
Jacky
与配偶出行
2025 年 7 月 5 日
满意:清洁度、服务设施、住宿条件和设施
Everything is good
Jacky
2025 年 6 月入住 4 晚
6/10 一般
STEPHANIE
与配偶出行
2025 年 6 月 27 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall a bit disappointing. The lounge chair area on the beach, which was something that was a deciding factor for us, wasn't even open. Also, the natural swimming pool area was very dirty with floating trash and trash around that beach area (with the lounge cushions). There was a concert doing sound checks all afternoon which was very disruptive when we came to relax. Also our tv and hair dryer was broken. The wait staff at the pool were unhelpful and not attentive.
STEPHANIE
2025 年 6 月入住 1 晚
8/10 还可以
Hans,Den Bosch
团体旅客
2025 年 6 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Goed en schoon hotel, echt 5 sterren waardig!
Helaas geen liften aanwezig en grote afstanden tussen onderlinge locaties (zwembad, restaurant, kamers e.d.)
Onze ervaring met het buffettestaurant voor het dinner viel helaas erg tegen. Geen keuze tussen vlees, vis, kip of wat dan ook. Alleen wat onbeduindende schenkels. Als er iets wel lekker was, was dat steeds op en moest dan bijgemaakt worden.
Het ontbijtbuffet daar in tegen was dan wel weer rijkelijk gevuld met alles erop en eraan.
Het personeel was zeer wisselend, sommige erg aardig en sommige erg afstandelijk.
Hans
2025 年 6 月入住 3 晚
10/10 超赞
Hans,Den Bosch
团体旅客
2025 年 6 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Positief: personeel bij incheckbalie en ontvangst in het algemeen. De kamers zijn echt top, schoon en ruim en van alle gemakken voorzien. Echt wat je van een 5 sterren hotel mag verwachten.
Het ontbijtbuffet is ook werkelijk over de top.
Echter, dan blijkt het diner buffet een grote illusie, in ons geval dan. Veel gerechten waren op en werden niet meer bijgevuld, ondanks dat het buffet nog een uur open was.
Ook het personeel in het buffet restaurant is moeilijk te benaderen en wanneer wij met 6 persoen water bestelden, kregen we een reeds aangebroken fles voorgeschoteld.
Dit werd gelukkig door een collega snel verholpen.
Al met al, zeker geen 5 sterren waardig.
Hans
2025 年 6 月入住 1 晚
8/10 还可以
michael
与家人出行
2025 年 6 月 7 日
满意:清洁度、服务设施、住宿条件和设施
an unique site, beautiful landscape, view of the Etna and the sea all around, many private sitting to admire nature
michael
2025 年 6 月入住 2 晚
6/10 一般
Nathan,London
与家人出行
2025 年 6 月 7 日
不满意:住宿条件和设施
Positives:
- reception staff are extremely welcoming and helpful
- the main pool is great
- variety of food options at dinner buffet
Negatives:
- breakfast / dinner / poolside service is terrible, inefficient and chaotic (tables not cleared, food not replenished, no knives and forks etc) - management issue not the fault of any of the servers
- generally quite dated look to the resort
- rooms are too dark
- no water to shower one evening
- overpriced
Nathan
2025 年 5 月入住 7 晚
10/10 超赞
Ramandeep
2025 年 6 月 6 日
Ramandeep
2025 年 6 月入住 3 晚
10/10 超赞
CATALINA
商务旅客
2025 年 1 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Servicio en restaurante no muy bueno
El servicio de uno de los restaurantes no fue bueno. El personal no era suficiente para prestar una buena atención.
CATALINA
2024 年 10 月入住 2 晚
10/10 超赞
Sebastien
商务旅客
2024 年 12 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Très bel établissement
Sebastien
2024 年 10 月入住 2 晚
8/10 还可以
Kimberly
2024 年 10 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The resort has an array of facilities – pools, basketball and soccer courts, restaurant and spa. They also have a fair amount of dining options.
The front desk staff were very helpful and kind. Georgia helped me find a local osteopath to treat a recurring back issue, which helped.
I do think the house keeping of the rooms need to pay more attention to details – my room wasn’t swept properly and the bathroom has hair from the previous guest.
Kimberly
2024 年 10 月入住 5 晚
6/10 一般
Renu
2024 年 10 月 26 日
Renu
2024 年 9 月入住 4 晚
10/10 超赞
Jon
2024 年 10 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jon
2024 年 10 月入住 3 晚
6/10 一般
Martijn
与家人出行
2024 年 10 月 23 日
不满意:住宿条件和设施,清洁度
This property has definitely potential, the rooms are nice, space and looks but not clean. There was a left over of room service on the corridor when we arrived and only after we told the receptionist to clean it, it was taken away (3 days later)
The food is over priced and low quality
The location is very remote, there is a town next to the resort but there is not much.
Overall not a real 5 star place.
Martijn
2024 年 10 月入住 4 晚
6/10 一般
Alexandra
与家人及幼儿出行
2024 年 10 月 17 日
满意:住宿条件和设施,服务设施
不满意:员工和服务,清洁度
Die Anlage ist sehr weitläufig und direkt am Meer (Felsküste) gelegen. Toller großer Pool und auch sonst viel Potential. Zimmer neu renoviert, größtenteils aber mit kleinen Fenstern und keinen Aussenbereichen. Wir hatten eine großzügige Suite mit separatem Wohnzimmer. Diese war sehr schön und komfortabel, leider mit wenig einladendem Aussenbereich.
Service absolut chaotisch und auch die Qualität der Restaurants und deren Sauberkeit entspricht keinem 5 Sterne Standard. Leider waren zu unserer Zeit fast alle Restaurants, Bars und auch sonstige Einrichtungen (Kinderpool und Club) geschlossen.
Lage sehr abseits, Auto empfehlenswert.
Alexandra
2024 年 10 月入住 5 晚
10/10 超赞
Danja
与配偶出行
2024 年 10 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Soooooo wunderschön!!!! Wir kommen auf jedenfall wieder! Vielen Dank für die tolle Zeit
Danja
2024 年 10 月入住 3 晚
10/10 超赞
真实旅客
商务旅客
2024 年 10 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel for area. Good food.
Great hotel once you get to property. Not the best area around it, over ran and dirty, but property other than beach is nice. Restaurant was great! Beds are very comfortable.
真实旅客
2024 年 10 月入住 2 晚
10/10 超赞
Gustav
2024 年 10 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice and spacious resort
Wonderful place! Lots of space, great service, nice pool though I wish the water were warmer. I wish they had a hot tub for cooler days. The reservation restaurant wasn’t as nice as the restaurant by the ocean. The area surrounding the resort was run down, but that’s not their fault. Overall an incredible place to stay.
Gustav
2024 年 10 月入住 2 晚
8/10 还可以
Sebastien
商务旅客
2024 年 10 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very Nice place but need a car to visit around this place
Sebastien
2024 年 9 月入住 4 晚
10/10 超赞
Alistair
与配偶出行
2024 年 9 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A really peaceful stay in a very well equipped resort. We stayed in a superior suite which was absolutely excellent and the food on offer was always to a high standard. We had a car so it was easy to visit the neighbouring towns and villages but without a car it would have been impossible. Therefore, if you want to see more than just the hotel you do need a rental. Overall very pleased.
Alistair
2024 年 9 月入住 4 晚
10/10 超赞
Mario
2024 年 9 月 15 日
满意:清洁度、服务设施、住宿条件和设施
Rubbish everywhere run down and dirty
Mario
2024 年 9 月入住 11 晚
8/10 还可以
Sofia
与配偶出行
2024 年 9 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Punti di forza: parti comuni, il verde, la zona piscina, il panorama, i ristoranti, la pulizia, disponibilità del personale, la ristrutturazione.
Punti di debolezza: forse il materasso, l'aria condizionata rumorosa, la mancanza di accessi comodi al mare, qualche distributore di acqua oltre quello nella hall.
Sofia
2024 年 9 月入住 1 晚
6/10 一般
Li
2024 年 9 月 8 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Li
2024 年 9 月入住 5 晚
10/10 超赞
Pernille
2024 年 9 月 7 日
满意:清洁度、服务设施、住宿条件和设施
Pernille
2024 年 9 月入住 1 晚
8/10 还可以
Laura
与配偶出行
2024 年 9 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
No opportunity to hang up beach twowels and beach wear at terrace, no terrace furniture
Room very dark
Same selection of cheese every morning
We loved the smell in the Resort and Room
Very friendly and helping Staff
Bed very comfortable