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“The place is nice, the service is poor”

“Upon arrival at 4:30pm on Fri 3/13 I was told our room was not ready and we would need to wait about 30 minutes. I told the young man we needed to get changed because we had an event at 6:00pm. We finally got checked in around 5:05pm. The room was not satisfactory! Lighting was horrible - the room was dark even with all lights on. There was no stopper in the bathroom sink; Only 1 mirror in the room and that was the bathroom. The bed/mattress was sunken in the middle - very uncomfortable. I……

“The staff is the best part of this place. The room was nice, comfortable and clean, not overly larger but nicely appointed. But the desk clerk at check-in went out of her way to put us in a quiet spot and then gave us recommendations for dinner. Housekeeping cheerfully supplied extra pillows and a blanket. Breakfast is a bit scanty, carb heavy but the coffee was good. It’s a basic place so you can’t expect Belshazzar’s feast, but a boiled egg would be nice. The breakfast room was clean and……

“The AC and hot water works great. The pool had stuff floating in it. Jets in hot tub was not functioning properly. The front desk personnel were the west part of the stay. One girl who was there when we checked in and was the only person who kept the service from being poor. The other 3 people I dealt with were rude and when you ask them a question they referred you to the manager, who according to the name tag was the person I dealt with last”

“It took a terribly long time to check in despite being pre paid. I mean like 20 minutes!! Nice location fof pet walking. Better breakfast than most. Great shower. They forgot to empty trash can from previous guest. I'd stay there again based on valye on conditionnof hotel and property. ”

“The room had a slight smell too it. The outside of the property could use some better upkeep.”

“Thing was well put together as well as the staff it was a really nice”

“Great staff.”

“Just an awesome cabin. I would stay here every chance I could when in Waycross. ”

“Waycross HouseCheck-in was fine but there are a lot of things we had to go buy to make the house livable for the week. We bought pots and pans because the pots here are really old and distorted. One of the rooms has no closet, one room with a closet has no rod, and the one room with a rod, the wooden rod is not strong enough to handle all of our clothes. We were here for a church convention so we had lots of clothes for day services and night services. We also had to buy a full ironing board……

“Nice Hose, Very enjoyable. Thank you for the stay, ”

“The property was jist as advertised. It was clean and in a quiet area. The host's communication was spot on...very thorough and very prompt.”