"I can’t say enough about the staff here. They were very friendly and went to great lengths to make sure everything was okay with the room and personal items. They were able to make special arrangements so that the breakfast was included for my stay. The breakfast buffet was quite amazing, covering every western dish and possibly every Chinese dish imaginable. Their staff was even attentive to details that I needed on a personal level. This was the second time that I stayed in this hotel in one month. I didn’t use the pool this time, but I did my first time and it was perfect for lap swimming. I didn’t need my Chinese adapter as the receptacle also accommodated US standard 120V 2 prong plugs. Also I was able to access my Gmail email without a VPN, which wasn’t the case in other Chinese cities where I stayed. (Changsha, Xi’an, Quanzhou, Shanghai). The Italian restaurant was very nice with decent selection and prices for dinner. Their staff also set me up with a vehicle that went directly from the hotel to the Hong Kong airport, a car with special license plates that allowed it to drive both in Shenzhen and Hong Kong, going through customs and immigration where I only had to get out of the car once to show my passport. The price was 1600 RMB, which seemed high (over $200 US) but considering the alternative of taxis, lines, walking, bag drags, I was willing to pay. I had booked a stay in a Hong Kong hotel the night before my afternoon flight, but could have left that am from sz."
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