「The staff were helpful. Newly renovated rooms.we were lucky to get an Upgrade and had the most amazing view.
Buffet breakfast good selection of food. Coffee poor. Swimming pool area so over crowded. Most chairs were taken by 8.30am Steep walk down to the ‘beach’ - no sand just rocks. Once again, most chairs were taken by around 9am.
We had a very disappointing meal at the hotel steak restaurant. Overall I would give this hotel 6/10.」
「During my recent stay at Rixos Dubrovnik, I booked the top-tier Spa Suite, expecting a genuine five-star experience.
Unfortunately, nearly every interaction fell short: examples:
- At checkout, I waited over 25 minutes for a bellboy despite multiple reminders until our butler stepped in and we nearly missed our flight
- At breakfast, a manager passed a simple coffee request to a trainee, and only after multiple repeats did the butler fix it.
- A pre-booked dinner request at their restaurant...