「Elevators not working; I was sent to stairwell that was "closest to my room". I opened the stairwell door on level 3 and saw a non-passable construction zone. I had to go down and back up with luggage and all. Breakfast was not available at 6am as stated at the time of my arrival (and one of the reasons I booked this hotel). Eventually, some breakfast was available, but there were no lights. Unable to obtain a zero-balance receipt for reimbursement, no explanation given.」
「Elevators not working; I was sent to stairwell that was "closest to my room". I opened the stairwell door on level 3 and saw a non-passable construction zone. I had to go down and back up with luggage and all. Breakfast was not available at 6am as stated at the time of my arrival (and one of the reasons I booked this hotel). Eventually, some breakfast was available, but there were no lights. Unable to obtain a zero-balance receipt for reimbursement, no explanation given.」
Kirsten