Patong Banana Walk Hotels

"I would say, that a toilet brush i missing at the room."

"Very good location. Opposite Patong Beach and 5-8 min walk to Bangla Road and Jungceylon shopping mall. Properly is very clean and modern. Rooms are modern and cleaned very well. Beds and pillows are top quality. Multiple swimming pools and there is a gym. Staff are great, always helpful and prompt. I have gluten free allergy and they had many options for me at breakfast and dinner. Mr Che Che in Port restaurant was super helpful. I was about to have a bad experience, but he took over and took my order correctly. The porters helped me arrange a car via Bolt, which is an app I never heard of. I definitely recommend this hotel."

"We had booked for 28 days. The room we were initially given had no window (only a glass & wood door to the balcony) and therefore dark. They also did not provide hand soap in the bathroom-even after requesting it. I was told to use the shower gel they provide or go buy my own hand soap. After 3 days we went to the front desk to advise that the room we had booked, and that appeared on Expedia website, had a large window plus the door to the balcony and requested to be changed. I was told that they based the category I had purchased only on room size and resisted changing us. I felt this was false advertising, let them know, and after much discussion they agreed to change us. They made us pack our things, had to check out, wait around for a couple of hours, and then gave us a new room. I should also mention that the rooms that have ‘resort’ view is a view of their parking lot and the back of another building. A second container of their gel wash, for our had soap use, also finally appeared in this room. The staff that cleaned the room were very good, and they cleaned well. The pool area was clean and the staff were very good. The breakfast room was nice, large and airy. There is the breakfast buffet, which was okay, not more. For the price, it was convenient. Coffee pot they had was insufficient for commercial use and was often empty. The hotel is close to everything ie shopping malls, grocery store, convenience stores, laundry services, ATM’s, tour services etc.."

"Everything was great "

"Poor attention to detail and unhelpful staff for our special occasion"

"My husband and I stayed here for a week after travel disruptions forced us to extend our trip in Phuket. We chose this hotel for its proximity to Patong Beach and nearby attractions. While the location is convenient, this was the least preferred of the four hotels we stayed at during our three-week trip in Thailand. Although marketed as a resort, it lacked many features we expected. There is no spa, and many common areas were frequently closed for private events. Most indoor common areas also lacked air conditioning, which made the heat uncomfortable during the day. The pool areas had very little shade, making it difficult to spend extended time outside. Our swim-up room had chairs instead of loungers, which wasn’t ideal for relaxing. Housekeeping was daily but often not thorough. We frequently had to request washcloths and toilet paper, and noticed issues like debris remaining on floors, hair left on the toilet seat, and an empty conditioner bottle left in the shower. Service was inconsistent, particularly at breakfast and dinner. Breakfast had a large selection but was expensive for Thailand. The airport “shuttle” was simply a taxi arranged at a higher price than Grab. Overall, the location is good, but for longer stays the hotel lacked the comfort, amenities, and service we expected from a resort"

"Excellent hotel. The price is really convenient and the location is great if you want any party around Patong."

"Great staff, service was really good. Gym is not in good condition other then that everything was great. Didn’t try food, so can’t say. "

"Lovely stay. I wish I would have known about the deposit before coming to the resort. Beautiful property and lovely staff. I recommend staying "