Hotel Permata Hati

3.5 star property
Travelers enjoy global flavors at the on-site restaurant before taking advantage of practical amenities including self parking at this welcoming hotel

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Hotel Permata Hati serves breakfast and offers both local and international cuisine in its restaurant. Guests appreciate the convenient amenities, including dry cleaning services, a relaxing bar, and in-room WiFi that keeps everyone connected throughout their stay.

Reviews

4.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
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About this property

Hotel Permata Hati

  • Property highlights
  • At Hotel Permata Hati, you can look forward to free full breakfast, dry cleaning/laundry services and a bar. The on-site local and international cuisine restaurant, Permata, offers breakfast, lunch and dinner. Free in-room WiFi and a business centre are available to all guests.
  • Other perks include:
    • Free self-parking
    • A round-trip airport shuttle (surcharge), luggage storage and newspapers in the reception
    • A front desk safe, concierge services and a 24-hour front desk
  • Room features
  • All 60 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and free bottled water.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch LCD TVs with cable channels
    • Daily housekeeping and desks

Similar properties

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: IDR 100000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is Hotel Permata Hati pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Permata Hati?

Self-parking is free at this property.

What time is check-in at Hotel Permata Hati?

Check-in begins at 2 PM.

What time is check-out at Hotel Permata Hati?

Checkout is at noon.

Does Hotel Permata Hati provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 100000 per vehicle applies.

Where is Hotel Permata Hati located?

Situated in Banda Aceh, this hotel is within 6 miles (10 km) of Harapan Bangsa Stadium, Aceh Tsunami Museum and Museum Aceh. Rumah Aceh and Museum Negeri Banda Aceh are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

4.0

10

Cleanliness

2.0

Location

4.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disaster!.

Check in was promising. Friendly, courteous staff, cheerful, and helpful. Showering has major problems; no hot water, and then, NO WATER!. Breakfast request for two Eggs, Sunny Side Up was a total failure.....Gas Stove broken. Toast request was futile as NO BUTTER!. Hotel not allowed to sell BEER!. Paid for three nights, three rooms but stayed only TWO!. Only recommendation I can proffer is to stay at HERMES Palace Hotel. If full occupancy delay your visit as its the only decent Hotel in Banda Aceh. John