At Hidden Ridge Resort, you can look forward to a playground, dry cleaning/laundry services and a fireplace in reception. Adventurous travellers may like the cycling at this aparthotel. For some rest and relaxation, visit the sauna or the 2 hot tubs. Guests can connect to free in-room WiFi.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Kitchen
Parking included
Free Wi-Fi
Laundry room
The current price is HK$985
HK$985
HK$1,116 total
includes taxes & fees
1 Nov - 2 Nov
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Located in Tunnel Mountain District, a neighbourhood in Banff, Hidden Ridge Resort is in the mountains and in a national park. Banff Gondola and Mount Norquay Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs. Banff Park Museum and Fenlands Banff Recreation Centre are also worth visiting. Take in the nearby slopes with cross-country skiing and snowboarding, or try out other outdoor activities such as snow tubing and snowshoeing. Visit our Banff travel guide
Take advantage of a playground, dry cleaning/laundry services and a fireplace in reception at Hidden Ridge Resort. Active travellers can enjoy cycling at this aparthotel. For some rest and relaxation, visit the sauna or the 2 hot tubs. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self-parking
Bike hire, a local area shuttle and express check-out
ATM/banking services, a vending machine and luggage storage
Guest reviews give top marks for the family-friendly amenities, pool and helpful staff
Room features
All 107 rooms offer comforts such as premium bedding, as well as amenities such as free WiFi. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
Heating and fans
Hypo-allergenic bedding and sofa beds
Shower/bath combinations, free toiletries and hairdryers
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
107 units
2 floors
3 buildings
Access via exterior corridors
Bicycle rentals
Bulk dispensers for toiletries
Recycling
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Pet fee: CAD 30 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
Frequently asked questions
Is Hidden Ridge Resort pet-friendly?
Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Hidden Ridge Resort?
As of 9 Oct 2026, prices found for a 1-night stay for 2 adults at Hidden Ridge Resort on 1 Nov 2026 start from HK$985, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hidden Ridge Resort?
Self-parking is free at this property.
What time is check-in at Hidden Ridge Resort?
Check-in start time: 4:00 PM; check-in end time: anytime.
What time is check-out at Hidden Ridge Resort?
Checkout is at 11:00 AM.
Where is Hidden Ridge Resort located?
Located in Tunnel Mountain District, this aparthotel is within 2 miles (3 km) of Bow River, Tunnel Mountain Trail and Cascade Shops. Banff Off-Leash Dog Park and Banff National Park Information Centre are also within 2 miles (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hidden Ridge Resort Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.8
Location
8.8
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 2670 out of 5202 reviews
10 - Excellent
2,670
Rating 8 - Good. 1576 out of 5202 reviews
8 - Good
1,576
Rating 6 - Okay. 608 out of 5202 reviews
6 - Okay
608
Rating 4 - Poor. 238 out of 5202 reviews
4 - Poor
238
Rating 2 - Terrible. 110 out of 5202 reviews
2 - Terrible
110
Reviews
Verified review
8/10 Good
Ron
5 Oct 2026
Liked: Cleanliness, check-in, communication
Absolutely, beautiful location. Property is definitely on the older side, but the room was clean and our stay was wonderful.
Everything was great . Very friendly staff. Great room. The only downfall was the dishwasher was very loud and the board games were missing pieces. Will definitely come back again
The place was beautiful, quiet, and very comfortable. We especially loved the unique loft design—it was such a nice touch! The Roam bus made getting around to the town very convenient as well. Overall, we were very happy with our stay and would definitely recommend it!
Clean rooms, free firewood,
We loved having a wood burning fireplace. The pool and hot tub is amazing with the most spectacular views! I have stayed here twice now and would definitely
Come back
Nicest dog friendly property I've stayed at. Very happy. I also loved that I didnt have to pay for firewood. You could go at any time and get some yourself. View from the pool and hot tub is beautiful. Enjoyed my stay very much.
Had a great time and hot tub was cool. Helpful staff and great location
Stayed 3 nights in Jul 2026
Verified review
6/10 Okay
Spencer
5 Oct 2026
Plumbing for the shower was coming out the wall felt like the shower head was going to fall out, parking is a free for all and everyone parks anywhere.
Rooms were clean, bathroom amenities needed more attention. Bathroom fan was missing the vent cover.
Location is nice, the grounds look very nice, it meets basic needs.
Good location.
Nice, comfortable unit for the family. Some family member complained it was too hot without AC.
Pool is small but still fun.
Thanks for making the room everyday.
Peaceful location near walking and cycling trails in beautiful Banff. Somewhat dated appliances. Fireplaces and ample supply of cut wood are a nice touch. Incredible hot tub with a spectacular view. Friendly, accommodating staff. Ample parking near units. Overpriced for what was offered, but maybe that’s the way it is now in Banff, especially during Melissa’s Road Race weekend.
Hidden Ridge is a great base camp for your Banff adventures! Our unit was clean, spacious and had everything we needed to prepare simple meals. Excellent customer service from start to finish. Hot and cool pools were clean, lots of towels, and breathtaking views of the mountains. Location is perfect (you're within walking distance of the town and the Hoodoo Trail). The only issue I can think of is, our unit (ground floor townhouse) was dated looking and very dark, but this is a minor quibble. Would stay here again!
Enjoyed our stay here, saw elks right outside of our unit. It’s about 5 minutes drive to downtown, 10 mins by bus. The staff were friendly and helpful. We were given bus passes, so getting around was easy.