Nice hotel with nice room and balcony. Many steps and corridors, but ok once you get used to it.
Bathroom needs a sliding door as access is very limited.
David
於 2025 年 6 月住了 2 晚
8/10
Alex
於 2025 年 3 月住了 4 晚
8/10
Kayak için gittik. Otel gondolaya 500 m mesafede. Oteldenden gondolaya olan son servis 10:00 da kalkıyor. Banskodaki otellerin genelinde 12:00 kadar servis oluyor. Her seferinde gondolaya yürümek zorunda kaldık. Bu kadar kaliteli bir otelin bu durumu düşünmemesi çok saçma. Onun dışındaki hersey çok iyi. Ama bir daha kalmam.
oral
於 2025 年 2 月住了 4 晚
8/10
Service was great, breakfast was great, staff could not do enough. Room was far too hot even with radiator off.
Thomas
於 2025 年 2 月住了 4 晚
10/10
Shay
於 2024 年 12 月住了 4 晚
10/10
真實旅客
於 2024 年 12 月住了 3 晚
2/10
Otele geldiğimizde bize otoparkın olduğu yazılıydı fakat 7-8 araçlık yer gösterildi orasıda doluydu kimse ilgilenmedi başımızın çaresine bakarsk esnafın müsade etmediye yerlerden kaldırılarak ite kaka uzakta görünmeyen araziye park ettik
Sast 4.5 5 sralarında otel anahtarlarını verdiler
Labirent gibi koridorlarda el yordamıyla zor bulduk
Odaya girdiğimizde oda kirliydi elimizde valiz ve eşyalarla tekrar lobide beklemeye başladık
Oda yaptığım rezervasyon ile alakalı bir oda değidi 55 m olması gereken oda yerine 18-20 m kare oda verldi ttuvalete girmek zordu
Nedenini sorduğumda özür dilediler
Odaya bir şişe şarap ve meyve tabağı ikram ederek hatalarını telafi etmeye çalıştılar
Boş bir arazide park ettiğimiz aracımızı düşünerek geceyi geçirdik
Alper
於 2024 年 12 月住了 1 晚
8/10
A very nice stay here, very comfortable bed, all new after a recent refurb. Great pools and gym.
My only gripe was that the hot breakfast was not hot, in fact quite cold for some items.
Andrew
於 2024 年 8 月住了 1 晚
6/10
Nice to have spa on-site.
Rooms were quite warm and beds not very comfortable.
Pleasantly surprised by food despite previous reviews.
Lovely bar/ lounge area.
Conveniently close to ski station.
James
於 2023 年 3 月住了 4 晚
10/10
Andrew Peter
於 2023 年 2 月住了 6 晚
8/10
Stephen
於 2023 年 2 月住了 4 晚
8/10
Thomas
於 2023 年 2 月住了 5 晚
10/10
Herşey mükemmeldi
ENDER
於 2023 年 1 月住了 3 晚
8/10
Jason
於 2023 年 1 月住了 4 晚
10/10
Karl
於 2022 年 3 月住了 1 晚
8/10
jacqui
於 2022 年 2 月住了 5 晚
8/10
Nice large hotel lobby and bar
My room was large with a decent en-suite
The bed unfortunately was not very comfortable
The breakfast buffet was reasonable with a lot of choice. The evening buffet however was not particularly appetising. The pool and spa area was very nice and kept really clean. Ideal location for skiing as the gondola is only a ten minute walk. This is the fourth hotel I’ve stayed at in Bansko, might not be the best but I would stay again because it’s a great location and very good value for the price I paid.
john
於 2022 年 1 月住了 5 晚
8/10
Liam
於 2022 年 1 月住了 4 晚
4/10
We had a demi-pensions, Buț we was very disapointed about breakfast and dinner.
The Food was horror!
Ioan
於 2021 年 12 月住了 5 晚
8/10
LUDMIL
於 2021 年 2 月住了 4 晚
2/10
The welcoming was bad - the clerk didn't bother to stand up, he had a lot of attitude.
There was a water leak in the room's bathroom.
The bed was so uncomfortable
真實旅客
於 2020 年 2 月住了 3 晚
4/10
Angela
於 2020 年 2 月住了 1 晚
8/10
Όλα ήταν καλά μόνο τα κρεβάτια το στρώμα ήταν χάλια..
Vasileios
於 2019 年 3 月住了 3 晚
6/10
I liked that it was close to the gondola and the rooms were big and airy with plenty of hot water. I thought it was good value. I liked some of the staff, especially one of the waitresses with long brown curly hair and the barman and Ibrahim on reception,.
Some of the others were deliberately rude and unhelpful. There seemed to be no manager, or no effective manager. Who lets staff smoke in the kitchen? Why does the bar not open earlier to serve proper coffee when the coffee at breakfast is instant? Why was all the food so over cooked? Why does no one seem to take pride in the hotel and in being Bulgarian?