“Fabulous place in a lovely location. We had a brilliant stay and the hotel could not do enough to help us. They allowed us to check out a couple of hours later as we had struggled to get transport back from Bilbao, they also made us packed lunch (for a small fee) on departure even though the restaurant was closed. Couldn't recommend enough”
“Guter Kontakt via WhatsApp, sauberes neu renoviertes Zimmer, bequemes Bett, sehr gute Lage. Wir waren sehr positiv überrascht. Das einzige Manko: keine Rezeption und damit keine Gepäckaufbewahrung, dafür muss man zum 3 min entfernten Schwesterhotel, wo es Schließfächer gibt. Für 6 Stunden mussten wir 10,50€ bezahlen.”
“Clean and good facilities, nice semi-rural village, we stayed one night for Europa League Final, would be ideally suited for larger family/Friends group.”
“Ótima relação custo benefício!
Atendimento muito bom!
Quarto pequeno , como nas fotos, mantendo padrão budget , correspondendo às expectativas!.Vale demais!”
“Tuve poco tiempo para disfrutarlo, lluvia toda la noche, pero con un balcón muy agradable, pude disfrutar él espectaculo de la naturaleza.
La cercanía con él aeropuerto fué genial, ideal para entegar o recoger él auto en renta 8 minutos de distancia.
”
“This is a lovely rural hotel, great rooms, nice roof fan as opposed to air con, the owners are very responsive and communications worked really well. Breakfast was fabulous, access and parking very good. ”
"A disappointing experience - written by my husband who was the one who stays at this hotel
Spent a night in the Artist Gran hotel of Arts on my way back from the Camino de Santiago. I do not know if it was because of my backpack and casual pilgrim dressing but from the start, the service was a bit arrogant. I booked a room with queen size bed (indicating preference on high floor), but was given a DOUBLE bed for 3rd floor. As for the view, Smart Inner View means facing the window of your neighbor (welcome back to the dormitory in the Albergue!). An experience certainly not to be repeated. Get yourself an hotel with better service. You deserve better!"
"Bad service and accommodation for the price!
For a new hotel the room is extremely badly designed. No socket for the kettle, constant buzzing sound from the electric box and poor drainage in the shower leading to a bad smell. Cleaning is also bad. Used toothpick found in the sink area and left there for four days. Mugs left unwashed. Coffee/amenities in the room not topped up.
Breakfast is not worth the money and runs out of food at least an hour before breakfast is due to finish, staff very lazy and don’t attempt to top up the food or clear plates from tables (whilst eating food in front of guests). Same level of poor service was seen in the rooftop bar, with glasses all over near the pool. All staff need a significant amount of training to be at an acceptable standard. "