Very friendly helpful staffs. Great location nice facilities
Mo Man
於 2024 年 3 月住了 1 晚
10/10 優異
Ka Ho
家人同遊
2023 年 11 月 7 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
推介
工作人員服務細心友善,酒店位置環境十分方便,房間空間充足
Ka Ho
於 2023 年 11 月住了 1 晚
8/10 不錯
真實旅客
2023 年 10 月 1 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很好的酒店,合理價錢
地點方便,距離車站步行十分鐘,附近有餐廳,房間舒適及整潔,床比較硬,整體滿意。
真實旅客
於 2023 年 9 月住了 2 晚
6/10 一般
Yy
商務旅客
2023 年 9 月 10 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Yy
於 2023 年 9 月住了 1 晚
6/10 一般
Sui Fong
2022 年 10 月 29 日
Sui Fong
於 2022 年 10 月住了 3 晚
10/10 優異
真實旅客
2022 年 6 月 10 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
A great stay at Apex, the bedroom is nice and cozy. The staff are polite and helpful. Also, the swimming pool is wonderful, I enjoyed the steam and sauna very much. Thank you for the souvenirs: a lovely duck.
真實旅客
於 2022 年 6 月住了 1 晚
2/10 很差
Gurpreet
親子同遊
2025 年 4 月 26 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Avoid this hotel! The customer service here is shockingly poor, we stayed there with our two small children and they made our stay very difficult.
- We booked to have dinner on our first night and when we arrived at the restaurant there was no staff there and the restaurant looked like it was still untidy from the breakfast session. After asking the staff twice for some service we ended up having to leave the hotel and get dinner elsewhere
- We left our room at 10.30am and came back to the hotel at 3pm to find our room had not been cleaned. I asked at reception and was told they prioritise cleaning new arrival rooms not current guests
- At check in they forgot to give us our expedia and hotel discounts
- We had selected an early check in and was only informed the night before that this was not available meaning we had to alter our travel plans
- There was not coffee at breakfast due to a broken machine and on 3 other occasions we were told an item was 'out of stock' so we couldn't order it
- Outside our room there was piles of dirty towels and linens, that were left there by the cleaning staff
Gurpreet
於 2025 年 4 月住了 2 晚
8/10 不錯
Le-ann
2025 年 4 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good stay
Le-ann
於 2025 年 4 月住了 3 晚
10/10 優異
Alexander
伴侶同遊
2025 年 4 月 24 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Exceptionally comfortable, large room
Prime location within walking distance of all the essential attractions
Spotlessly clean and comfortable
Highly professional staff
Alexander
於 2025 年 4 月住了 1 晚
10/10 優異
Steve
家人同遊, 伴侶同遊
2025 年 4 月 24 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel and staff were all professional and friendly including the cleaning staff that do a excellent job. Would recommend to family and friends
Steve
於 2025 年 4 月住了 2 晚
10/10 優異
Anastasiia (Moulton)
家人同遊
2025 年 4 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
SPA only on 1 hour
Anastasiia
於 2025 年 4 月住了 1 晚
6/10 一般
Nabila
多人同遊
2025 年 4 月 21 日
讚好:職員與服務、設施服務和住宿狀況
The property is centrally located which is great. Check in was nice and easy, as our room wasn't ready when we arrived, we we're able to drop our bags off and check in later.
The only issue we had was with getting the room refreshed the next day. We left the hotel for around 8.30am and put a sign outside the door for room refresh. We cane back for around 3.30pm and the room hadnt been cleaned which was disappointing. Housekeeping came around 4.30pm but that was too late. Normally whenever I've stayed away housekeeping usually come during the morning/mid-day when guests are out to refresh the room. This is the only thing we we're disappointed with.
Nabila
於 2025 年 4 月住了 2 晚
8/10 不錯
Nicola
家人同遊
2025 年 4 月 21 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay at the Apex Hotel. Check in was fab with Jessica and who was super welcoming. Service in the bar was excellent - Alfie was fantastic, really friendly & chatty. Breakfast was good but the service was hit & miss… seemed understaffed 2/3 days of our stay. Food was great though & choice was brilliant.
Nicola
於 2025 年 4 月住了 3 晚
8/10 不錯
Chantelle
家人同遊
2025 年 4 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our second stay at this hotel with children. Ideal set up for rooms with a double bed and two singles. Room was on the whole very good. Reasonable size and comfy beds. There was quite a lot of dust in the corners by the beds which let it down. The worst issue was the drain in the shower - had a terrible sewage like smell that lasted the whole time we were there. Was fine when the shower door was closed but having a shower was unpleasant. We did report it (quite late in the evening) and had an email from reception at 4am(ish) asking us to let them know when it was convenient for maintenance to attend but as we were only there for one night, it wasn’t really worth us trying to resolve it. We did report again on check out and staff were apologetic and said they’d get it sorted.
Aside from this, hotel is in a great location - walkable to all the main city centre sights and restaurants. We would definitely stay again.
Chantelle
於 2025 年 4 月住了 1 晚
10/10 優異
Ngozi
2025 年 4 月 20 日
讚好:整潔度、職員與服務和住宿狀況
Great
Ngozi
於 2025 年 4 月住了 2 晚
10/10 優異
Deven
2025 年 4 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely rooms and pool
Deven
於 2025 年 4 月住了 1 晚
10/10 優異
Radoslav
家人同遊
2025 年 4 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is on walkable distance to city centre. Also was very quiet and clean. The swimming pool was the jackpot for the kids.
The downside was the car park is located 6 minutes by walk and it's not very convenient if you have too many backs.
The restaurant was very nice atmosphere, the food was lovely but the service was a bit slow.
Overall our experience was excellent and we will visit the hotel again.