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"BED BUGS! I chose this hotel of the convenience for our tournament weekend, and it turned into one of the worst hotel experiences I’ve had. We found bed bugs in our room after already settling in. Absolutely disgusting and unacceptable. Yes, the hotel switched us to another room, but once you find bed bugs, the damage is done. Instead of enjoying the weekend, we spent the rest of the trip stressed about our luggage, clothes, and possibly bringing bugs home with us. Travelers coming for events at the Henrico Sports & Event Center should think twice and inspect everything before unpacking. Cleanliness should be the bare minimum."

"Its very cheap , just to stay one night If you don’t have money. I’m a little be scary. To old and bad maintenance"

"The room was clean and quiet. The beds were not the best and the linens were a little scratchy. All in all, I would stay again. I did not eat at the hotel."

"A"

"High recommendations. Great place to stay."

"We booked three rooms. Upon arrival, one room was fine; the air conditioning in one room didn’t work, and the door to the third room was unlocked and open with the room smelling like marijuana. The manager was unable to move into other rooms or another best western property, so we booked rooms at the embassy suites across the parking lot and checked out. Lots of hassle and stress on college graduation weekend!"

"The only issue I had was that breakfast did not start til almost 7 am and I wanted to put something in my stomach before I had to head out. Otherwise the stay was WONDERFUL"

"I'm a local and booked a room for a night for a little staycation. I chose this spot mainly because there was an indoor pool, was really disappointing when I was told after check in that the pool is closed. "

"The room was remodeled and very spacious"