International cuisine delights await at this vibrant Hamra hotel, where happy hour cocktails at the Propaganda Gin Bar offer the perfect evening unwind
Caramel Boutique Hotel in Hamra offers a stylish retreat with international cuisine and rejuvenating spa massages. Guests enjoy WiFi in comfortable rooms, creating memorable experiences.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Free Wi-Fi
Restaurant
Air-conditioning
Breakfast available
Business services
Bar
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Located in Hamra, a neighbourhood in Beirut, Caramel Boutique Hotel is near the airport. Charle de Gaulle Residence and Chateau Montagne are local landmarks, and the area's natural beauty can be seen at Rene Mouawad Garden and Pigeon Rocks. Beirut Amusement Park and Planet Discovery are also worth visiting. Visit our Beirut travel guide
Alleyway street, Hamra, Beirut
What's nearby
Hamra Street
1 min walk - 0.0 km
American University of Beirut
3 min walk - 0.3 km
Beirut Corniche
8 min walk - 0.8 km
American University of Beirut Medical Center
5 min walk - 0.5 km
Verdun Street
10 min walk - 0.9 km
Getting around
Beirut (BEY-Rafic Hariri Intl.)
21 min drive
Restaurants
Starbucks
2 min walk
T Marbouta
1 min walk
Ka3kaya Cafe
1 min walk
Ichiban Express
1 min walk
Main Street
1 min walk
About this property
Caramel Boutique Hotel
Hotel located in Hamra
At Caramel Boutique Hotel, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Propaganda Gin Bar, offers breakfast, lunch, dinner and happy hour. Guests can connect to free in-room WiFi.
Other perks include:
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
Express check-in, babysitting (surcharge) and a banquet hall
A front desk safe, a lift and a porter/bellboy
Room features
All guest rooms at Caramel Boutique Hotel include comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
24-hour return airport shuttle on request for a surcharge
Food and drink
Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: USD 10 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Restaurants on site
Propaganda Gin Bar
Family friendly
Babysitting (surcharge)
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
Meeting rooms
Spa
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
More
1 building
7 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
40-inch LCD TV with premium satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Heating
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.00 per night.
Important information
Optional extras
Fee for buffet breakfast: from approximately USD 10 per person
Airport shuttle fee: USD 30 per vehicle (one way)
Airport shuttle fee per child: USD 30.00 (one-way)
Late check-out fee: 50 per cent of room rate (subject to availability)
Rollaway bed fee: USD 30.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
Property is also known as
Caramel Boutique Hotel Hotel
Caramel Boutique Hotel Beirut
Caramel Boutique Hotel Hotel Beirut
Frequently asked questions
Is Caramel Boutique Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Caramel Boutique Hotel?
This hotel doesn't offer parking.
What time is check-in at Caramel Boutique Hotel?
Check-in start time: 2 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.
What time is check-out at Caramel Boutique Hotel?
Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).
Does Caramel Boutique Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.
Where is Caramel Boutique Hotel located?
Located in Hamra, this hotel is within a 5-minute walk of Hamra Street, American University of Beirut and Agial Art Gallery. American University of Beirut Medical Center and AUB Museum are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Caramel Boutique Hotel Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.8
Location
8.8
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 30 out of 68 reviews
10 - Excellent
30
Rating 8 - Good. 21 out of 68 reviews
8 - Good
21
Rating 6 - Okay. 10 out of 68 reviews
6 - Okay
10
Rating 4 - Poor. 5 out of 68 reviews
4 - Poor
5
Rating 2 - Terrible. 2 out of 68 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Faeze
15 Aug 2023
Liked: Cleanliness, staff & service
Very nice and polite staff. The main gate opens to an alley. A truck was parked there and my Uber couldn’t come to the front door so I had to carry three suitcases to the car.
Check in was impressively smooth thanks to the gentleman at reception who handled everything perfectly. After a long and exhausting flight all I wanted was quick procedures so I could move on and he delivered.
I dropped my luggage in the room and went down to the bar for a bite. It was simple but actually very good.
When I returned to the room there was a strong mould or fungal smell. Nothing was visible on the walls so I assumed it was coming from the AC and switched it off. I asked reception for another room and the same gentleman immediately helped but the new room had the same problem. He was so polite that I told him I would keep the AC off and manage.
I went out for an hour and came back to find that the bar downstairs had turned into a full nightclub. It was after 1am. I put on my AirPods on silent mode and could still hear the music clearly.
The stars are for the receptionist.
The hotel is bid NO
Personel çok ilgili, güler yüzlü, yardımcı ve nazikti. Kurduğumuz iletişimden çok memnun kaldık. 😊 ilk gittiğimizde maalesef tuttuğumuz odayı bize vermediler, bu durum için üzgünüz açıkçası. Durumu belirttiğimizde ertesi gün değişim yapıldı, odamıza geçebildik. Otel odasındaki tek sıkıntı tuvalet-banyo kısmı camla ayrılmış, o şeffaflık hoşumuza gitmedi. Sıkıntı yaşadık. Oteldeki bir problemde, hemen girişte bar kısmı var ve gece geç saatlere kadar aşırı yüksek sesle müzik çalıyor ve hatta ilerleyen saatlerde müziğin sesi artıyor. Uyumak isterken çok zorlandık. Ses aşırı yüksek. Üstteki odalardan duyuluyor. Yorgunsunuz ama uyuyamıyorsunuz. Müziğin sesinin ayarlanması daha iyi olur. Sesten etkilenenler bu durumu dikkate alabilir. Konum olarak çok merkezi bir yerdeydi. Sıkıntı yaşamadık hiç. Genel olarak personelin güler yüzlü ve ilgili tavrından dolayı tavsiye ederiz.
The staff was attentive and courteous. Room where clean and comfortable.
Freddie
Stayed 3 nights in Apr 2022
6/10 Okay
Maarten
24 Aug 2021
Caramel has a good location in Hamra, surrounded by some nice little bars and shops.
Unfortunately, we had a couple of issues during our stay;
When we checked in, we were told that there would be no power cuts, as the hotel was using a generator. Unfortunately, most of our first night, as well as most of our second day of the stay, the hotel was without electricity (and therefor also no AC or wifi). Had they told us before, we would not have stayed here, as we needed Wifi, and it was very warm that week, so sleeping without AC was difficult.
When we checked in, we only had one towel in the bathroom, and we had to ask for a second one. When we used the shower, our bathroom foor flooded, so we had to use the two towels to prevent water from entering the room. Housekeeping came to clean it up, and brought us 1 new towel. When we asked for a second one, we were told we had already received 3 that day, so they would not give us an extra one. (we used the first two for the floor, wo we had to share one towel for the rest of the day...)
The sheets on the bed were dirty, and the pillows were stained.
With a bit more effort, the hotel would be great, as they offer a good price, in a good location.
I understand the situation in Beirut is bad at the moment, but they choose to remain open, they should at least have electricity for the guests.
I have stayed at Caramel Boutique may times over the past 6 years. The rooms are comfortable and the locations is great. On weekends the surrounding bars can be loud until 3am, however, this time there was not much activity due to the current situation.
The staff is friendly. Great location. I could enjoy staying here.
J
Stayed 2 nights in Jan 2020
6/10 Okay
Verified traveller
19 Nov 2019
Liked: Cleanliness, staff & service
Not the best you can get
My friend's room smelled of tobacco and mine like sewage. The bathrooms are with frosted glass so not much of privacy if you're sharing with a friend or colleague. Nice area in Hamra, but I've stayed in better hotels in the same area that are cheaper
Been there for 2 nights for job trip. Room 301.
Humid room with very horrible smell of smoke and mold. Lights in the room sometimes didn’t work. Worst WiFi connection ever seen. Noisy minibar in the room. Room was not properly cleaned and the bathroom had some rusted tools.
Breakfast was the only positive thing even if you can choose only between continental or local breakfast menu.
Also the bar/restaurant downstairs is a complete disaster: even if empty you wait 5/10 mins to get your drink, they also forgot to bring it to me once, and finally I got also a wrong bill.
I travel the world for my job and I’ve been in many weird and not comfortable hotels,but this is in the top 3 worst hotel in my life.
I am very surprised about the reviews of other guests.
Verified traveller
Stayed 2 nights in Jun 2019
6/10 Okay
Verified traveller
29 Apr 2019
Liked: Cleanliness, staff & service
The wifi was unusable. This made my stay very inconvenient. The curtains did not block out the sunlight. The bathroom flooded every time I took a shower. The rooms are somewhat clean, and look close to the pictures. The location is good. Not recommended at all for the price, considering the other options in Hamra.
I would highly recommend the Caramel Boutique Hotel as a great value option in Beirut. Staff were very accomodating allowing us to check in slightly earlier than the alloted time and generally very helpful during our stay. The photo shown was a great representation of the room and we found everything to be clean and of a good standard - the bed especially was very comfortable.
Location is great for exploring the restaurants and shops of Hamra but also as a base for exploring other areas of the city
Fantastisk opphold med en fortreffelig ginbar hvor man ble godt ivaretatt. Man bor sentralt og det er liv overalt. Velger dette hotellet ved neste besøk.
Wenche
Stayed 4 nights in Nov 2018
6/10 Okay
Daniel
10 Nov 2018
Liked: Staff & service
Good location, so so hotel
Pros: Location right in the center of Hamra. Nice positive service by the staff, helpful. Design is ok.
Cons: front rooms are on the party alleyway, super noisy. Back rooms have windows to the wall, with no natural light. WiFi is very very poor, coming from Europe and needing it for several chores and trip planning this made my life much harder. No safe in room. No hot water for two days (they can fix this). TV has only 2 channels in english (hundreds of others though). All in all it was ok, but I won't stay there again.