We had a fantastic stay. We received a warm welcome with a hand written card and a delicious coconut bread. The staff was nice and very helpful. We booked the deluxe suites/adjacent rooms to accommodate three adults and four kids (12, 10, 4 and 1). The rooms have everything one could ask for. They are very spacious, feel luxurious, the design is modern, the bathrooms are nicely tiled and the shower is hot (which we've not had at other places we've stayed at during our visit to Belize). The pool and hangout area around it was super nice as well and everybody got to enjoy it. We didn't use the gym, but that too looked really since it overlooks the pool area as well.
We felt safe the entire time we were there and would definitely return.