We arrived after midnight due to our flight arrival time, and was asked to pay 50 on arrival on top of what i had already paid. I had sent an email explaining our flight got us in late & I have 2 small children with me, so 3 of us. No bed was made up for me when we arrived. On arrival only 2 beds where ready for us after traveling since the afternoon we were all exhausted. The man who meet us to give us the keys pulled out a drawer under the sofa for me to sleep on with no bedding or mattress protector. When I asked for bedding I was given a sheet. He spoke no english at all! No pillows or bedding just a sheet. Its absolutely boiling in the apartment. NO batteries in the air con remote control, the next day I used the tv remote batteries. Air-conditioning was not cold, only cooled the room slighty. The noise level from the guests opposite was unbareable at 5am onwards! We got locked inside the apartment, the key was stuck, someone had to come & get me out. There is no light in the lounge/klitchen, just a small light from above the cooker. The dinning chairs have no strength in them & I nearly fell straight back as they give way. The toilet seat has a huge crack init & has been glued together. No chairs or anything on balcony, just bare. I paid almost 300 for less that 30hrs, no sleep, & not even toilet paper.