Plattsburgh Benjamin F Feinberg Library Hotels

"The front desk staff was excellent. Very nice ladies. There was women’s hair all over my bathtub and no hot water. I tried to shower on arrival day and the next day and nothing but cold water. The water pressure in the shower was also horrible. I have stayed at this hotel numerous times in the last 3 years and the quality of the rooms and beds has drastically gone down "

"Upon arrival trying to check in couldn't find any staff working in the front desk waited half an hour with no one around decided to start calling the property at least 10 times to finally get someone to come down and check us in upon entering our room. It was very outdated dresser drawer wouldn't shut hair on the bedsheets. Hotel seems sketchy. I wouldn't stay here again."

"Parking excellent Breakfast some choices and excellent Staff very good service "

"Breakfast was great along with the room. We were disappointed that the indoor pool was closed for a maintenance issue. My Daughter and I were looking forward to a swim, but things happen!"

"Very clean, staff is awesome"

"The rooms are super clean and the layout of the rooms is planned well for comfort and style. It would have been an excellent rating if they had a closet to hang jackets etc.."

"You had to park on the south side of the building because the north entry door didn't work. Room is dated but clean, and large."

"Clean, quiet"

"Rooms are completely refurbished and extremely nice! Right on the lake and wonderful views! Close to ferry and downtown! Perfect location!"